Buenaventura Grand Hotel & Great Moments - All Inclusive

Photo gallery for Buenaventura Grand Hotel & Great Moments - All Inclusive

Primary image
On the beach, beach massages, beach bar
On the beach, beach massages, beach bar
On the beach, beach massages, beach bar
2 outdoor pools

Overview of Buenaventura Grand Hotel & Great Moments - All Inclusive

Buenaventura Grand Hotel & Great Moments - All Inclusive

4.0 star property

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Avenida Mexico 1301, Puerto Vallarta, JAL, 48350

Explore the area

  • Popular LocationPlaya Las Glorias2 min walk
  • Popular LocationMalecon12 min walk
  • Popular LocationChurch of Our Lady of Guadalupe2 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)23 min drive

Choose dates to view prices

About this area

Puerto Vallarta

Located on the beach, Buenaventura Grand Hotel & Great Moments - All Inclusive is in Colonia 5 de Diciembre neighborhood and is connected to a shopping center. Cruise Ship Terminal and Bay of Banderas are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de los Muertos and Nuevo Vallarta Beach. Los Arcos and Vallarta Zoo are also worth visiting. Looking to get your feet wet? Kayaking, snorkeling and water skiing adventures can be found near the property. Guests appreciate the property's central location.

What's nearby

  • Playa Las Glorias - 2 min walk
  • Teatro Vallarta - 5 min walk
  • Uno - 7 min walk
  • Malecon - 12 min walk
  • Church of Our Lady of Guadalupe - 2 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 22 min drive

Restaurants

  • Captain Don's - 2 min walk
  • El Carboncito - 2 min walk
  • Cesare - 3 min walk
  • Mariscos La Tia - 3 min walk
  • Restaurant Rio Grand - 4 min walk

About this property

Buenaventura Grand Hotel & Great Moments - All Inclusive

Upscale property on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Buenaventura Grand Hotel & Great Moments - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Buenaventura Grand Hotel & Great Moments - All Inclusive offers 231 accommodations with minibars and safes. Beds feature down comforters. 32-inch LED televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

SHAKTI has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Surfing/body boarding

Land activities

Fitness facilities
Soccer
Volleyball

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking within 16 ft

Food and drink

  • 3 restaurants
  • 2 poolside bars, 3 bars/lounges and 1 beach bar
  • 24-hour room service

Restaurants on site

  • Frutas y Flores
  • Sunset / Beach Club
  • Corazón Contento
  • La Cabaña

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Health club

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • In-room child care (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (111 square feet)
  • Meeting room

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from August 14 2022 to August 31 2022 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Buenaventura
Buenaventura All Inclusive
Buenaventura Grand
Buenaventura Grand Hotel
Buenaventura Grand Hotel All Inclusive
Buenaventura Grand Hotel All Inclusive Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Hotel
Hotel Buenaventura
Buenaventura Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Buenaventura Grand Hotel Great Moments All Inclusive
Buenaventura Grand Great Moments Puerto Vallarta
Buenaventura Grand Great Moments
Buenaventura Grand Hotel Spa All Inclusive
Buenaventura Grand Great Moments All Inclusive Puerto Vallarta
Buenaventura Grand Great Moments All Inclusive

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 409 out of 999 reviews
5 - Excellent 41%
Rating 4 - Good. 312 out of 999 reviews
4 - Good 31%
Rating 3 - Okay. 139 out of 999 reviews
3 - Okay 14%
Rating 2 - Poor. 73 out of 999 reviews
2 - Poor 7%
Rating 1 - Terrible. 66 out of 999 reviews
1 - Terrible 7%

4.2/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

3.9/5

Eco-friendliness

3/5 Okay

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Food was great! BUT… the service was disappointing. They seemed understaffed while we hung out at the pool. The pool closed early (8pm). When we called the front desk from our room, we didn’t get an answer (twice) in the middle of the day. The room comes with two water bottles. Additional water bottles are charged, yet they did not have a station where we could fill water bottles. This discourages staying hydrated and is not eco-friendly. We will not stay here again.
Stayed 4 nights in Aug 2022

3/5 Okay

Traveled with group
Liked: Cleanliness
Front desk lady rude. Food was decent. Room was fine.
Stayed 3 nights in Jul 2022

1/5 Terrible

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Terrible experiencia, Las fotografías de las habitaciones que están en línea no se parece a las que te dan en el hotel. El servicio al cliente no es su prioridad. Page mucho dinero por un habitación doble con balcón y vista al mar. Me dieron un pequeño cuarto viejo con olor a humedad, la regadera con moho, el aire acondicionado no funciona, el mini bar no funcionaba , no tenía balcón solo una pequeña ventana . Me cambiaron 3 veces de habitación. Poco personal para atender tanta gente, el buffet se llena y hay que hacer una fila enorme para poder comer. La alberca la cierran súper temprano 8:pm no música todo súper aburrido . Definitivamente no volvería a hospedarme en esta lugar .
Stayed 6 nights in Jul 2022

3/5 Okay

Traveled with partner
Disliked: Property conditions & facilities
Maintenance bathrooms, curtain,locks doors loose, water damage in the ceiling bathroom, lock door patio
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The consistency of good service made the trip even better.
Stayed 4 nights in Jul 2022