Featured Image
Featured Image

Get an overview of this hotelFamily-friendly hotel in the heart of Puerto Vallarta

Close to the action

Budget-friendly beachfront hotel in beautiful downtown Puerto Vallarta. The hotel is just 15 minutes from the airport and 5 minutes from the famous Malecon boardwalk.

Drinks in the pool

Highlights include open-air dining, multiple recreation activities, and SHAKTI spa with oversize rooftop spa tub overlooking the ocean, as well as 2 pools, including one with shallow-water lounges, and one for children.

Choice of plans

Air-conditioned rooms offer full ocean or partial ocean views, or views of the garden and ocean. See room features for more details.

Buenaventura Grand Hotel & Great Moments - All Inclusive

Resort Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Snorkeling
  • Surfing/boogie boarding

Land activities

  • Fitness facilities
  • Soccer
  • Volleyball

Lessons/classes/games

  • Yoga

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Motorized water sports
  • Scuba-diving excursions
  • Premium food items
  • Premium or imported alcoholic beverages
  • Bottled wine
  • Bottled liquor
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Resort Amenities

The air-conditioned, 234-room, 4-story hotel consists of 3 wings forming a "U" facing the ocean. For checking email, the lobby includes an Internet kiosk, and public areas offer complimentary wireless Internet access. A safe-deposit box at the 24-hour front desk protects valuables, a concierge desk is on hand to provide advice and assistance, and luggage storage is available for guests' convenience. Like all major Puerto Vallarta resorts, the Buenaventura Grand Hotel & Great Moments - All Inclusive purifies its water.

Guests planning a variety of events can find resources at the Buenaventura Grand Hotel & Great Moments, including a business center with a meeting room, as well as audiovisual equipment, technology support staff, banquet facilities, event catering, and wedding and event planning services. Babysitting is available for a surcharge, and the hotel also provides a dry cleaning/laundry service. Parking, including a valet option, is provided free of charge.

With multiple outdoor swimming pools and a children's pool, and enjoying an enviable beachfront location, the Buenaventura Grand Hotel offers a variety of activities ranging from diving and sport fishing to beach volleyball or pool aerobics. Special programs are designed to suit different age groups, from children to seniors. A kids' club features a video lounge, CCTV, and runs several activities, all free of charge. In the evenings, the Buenaventura activities team can direct guests to the hotspots of Puerto Vallarta's nightlife.

  • Spa services on site 
  • Spa tub 
  • Health club 
  • 24-hour front desk 
  • Multilingual staff 
  • Safe-deposit box at front desk 
  • Gift shops or newsstand 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (free) 
  • Arcade/game room 
  • Number of floors - 4 
  • Babysitting or childcare 
  • Total number of rooms - 234 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Full-service spa 
  • Number of outdoor pools - 2 
  • Computer station 
  • Children's club 
  • Spa treatment room(s) 
  • One meeting room 
  • Free valet parking 
  • Garden 
  • Terrace 
  • Beach bar 
  • Poolside bar 
  • Porter/bellhop 
  • Luggage storage 
  • Free parking nearby 
  • Year Built 1982 
  • Number of restaurants - 3 
  • Conference space size (feet) - 111 
  • Snack bar/deli 
  • Conference space size (meters) - 10 
  • Number of buildings/towers - 2 
  • Steam room 
  • Children's pool 
  • Wedding services 
  • Free WiFi 

Family Friendly Amenities

  • Outdoor pools  
  • Children's pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Children's club (free)  
  • Snack bar/deli  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking, Free parking nearby

Room Amenities

  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Free bottled water 
  • Coffee/tea maker 
  • Minibar (stocked, free items) 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower only 
  • In-room childcare (surcharge) 
  • Desk 
  • Iron/ironing board 
  • Digital TV service 
  • Blackout drapes/curtains 
  • Room service (24 hours) 
  • LED TV 
  • Free WiFi 

Where to Eat

Frutas y Flores - Bright and cheerful, with blue and white linens, this poolside restaurant serves breakfast, lunch, and dinner buffets and provides a children't menu. Breakfast service includes a made-to-order omelet station. Dinner menus rotate Italian, seafood, and Mexican styles of food, among others. Seating is both inside and outside offering pool and ocean views.

Sunset Restaurant/ Beach Club - Serving drinks, light meals, and snacks during the day, this open-air beachfront spot becomes an à la carte restaurant at night, serving Mediterranean cuisine with local ingredients for dinner and drinks. The chef’s experience and warm service from the staff are sure to make any meal a memorable one. Reservations required during the winter. Closed on Wednesdays.

Corazón Contento - Featuring international cuisine for dinner. Reservations required.

La Cabaña – Pool and beachside bar serving cocktails.

Lobby Bar – Located in the lobby, offering cool shade and tropical drinks while visiting with friends and family.

Room service is available 24 hours a day with a special and extensive menu of meals and beverages.

A buffet breakfast (surcharge) is served daily from 7 AM to noon in Frutas y Flores restaurant.

Nearby Things to Do

The hotel offers 2 main pools, a children's pool, and an activities pool. Your days at Buenaventura will be full of unforgettable adventures. Enjoy water sports, kayaking and boogie boards, ping pong, water polo and scuba lessons at the pool. There are plenty of activities for all ages, including themed nights and visits to the hottest nightclubs in downtown.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Kayaking nearby 
  • Water skiing nearby 
  • Golfing nearby 
  • Snorkeling nearby 
  • Surfing/boogie boarding nearby 
  • Personal motorized watercraft on site 
  • Parasailing nearby 

Spa Services

The full-service, beachfront SHAKTI Spa features 2 treatment rooms, as well as an oversize rooftop spa tub, all with views of the Pacific Ocean allowing your mind and body to relax as the waves murmur in the distance. Services include body scrubs, facials, beauty services, aromatherapy treatments, and 4-hand massages on the beach. Guests under 18 must be accompanied by an adult. Advance reservations are required for all spa services.

  • Deep tissue massage 
  • Reflexology 
  • Number of treatment rooms 2 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Roll-in shower 
  • In-room accessibility 
  • Accessible bathroom 

Resort Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

Fees

The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Resort Name

  • Buenaventura
  • Buenaventura All Inclusive
  • Buenaventura Grand
  • Buenaventura Grand Hotel
  • Buenaventura Grand Hotel All Inclusive
  • Buenaventura Grand Hotel All Inclusive Puerto Vallarta
  • Buenaventura Grand Puerto Vallarta
  • Buenaventura Hotel
  • Hotel Buenaventura
  • Buenaventura Hotel Puerto Vallarta
  • Buenaventura Puerto Vallarta
  • Buenaventura Grand Hotel Puerto Vallarta
  • Buenaventura Beach Hotel Puerto Vallarta
  • Buenaventura Grand Hotel Great Moments All Inclusive
  • Buenaventura Grand Great Moments Puerto Vallarta
  • Buenaventura Grand Great Moments

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. Construction is underway at a neighboring building and there may be noise disturbance from the construction work.


Sorry, we seem to have had an issue loading our review content. Try again?
Learn more.
3.8 out of 5
82% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
Learn more.

Great value

5 out of 5
by from Lawrence, Ks
Posted Feb 19, 2017
Had a wonderful 6 night stay. Beach and downtown at fingertips. Always felt safe and welcomed even at night. Food was very good. Only thing they need to add is a soft serve ice cream dispenser. It was truly a stress free vacation. We actually got close to a family of whales on our half day watching boat ride. And what sunsets! We will return.
Was this review helpful to you?

expedia sale of this room misleading

3 out of 5
by
Posted Feb 18, 2017
Pros: staff food location
Cons: misleading advertising by expedia
1. Superior deluxe dose not mean ocean view it means view of wall, no king size bed and two double beds 2. free and fully stocked mini bar means two corona lights, no other alcohol and a couple cans of coke and spite and two waters i thought this hotel was very expensive, although the staff and food and location were ideal thank you
Was this review helpful to you?

Great Location, Superb Staff

3 out of 5
by from utah
Posted Feb 15, 2017
Pros: The staff, to a person, was cheerful, helpful, and made an effort to get to know you.
Cons: This is an older hotel and there are maintenance issues. Each issue was fixed with minutes of being reported.
We liked being downtown yet on the beach. Many shops to see nearby and inexpensive taxi rides to many points of interest. Food at this all-inclusive hotel were varied and good--some dinners were excellent. Breakfast had huge variety and waiters checked back often. Drinks were inconsistent--some great, others almost undrinkable. None with too much alcohol.
Comment from Hotel Management
Feb 17, 2017 by Violeta Preciado
Dear Linda, Thank you so much for your kind comment, we are working already to change the brands selection and give you a better service, we are also remodeling the room you were in, in your next trip you'll see our the changes, see you soon!
Was this review helpful to you?

Great location

5 out of 5
by from South San Francisco, CA
Posted Feb 13, 2017
This was my first time staying at an all inclusive hotel. First, the location was what sold me since it's just 10 mins from downtown and buses are frequent. Food in the buffet was decent and changed nightly. Reservations for the Sunset restaurant must be made the day of, which made me nervous since I wanted to dine there for my birthday. Luckily I was able to reserve early morning and had a gorgeous sunset dinner. Pool areas were clean and the beach set up was great. Get there early to claim a spot. They push to join the "membership/timeshare" right after check in as part of their welcome speech. Luckily after declining that was the end of that. Overall the staff was friendly and kept the drInks coming wherever I was ok property. Cheers to my birthday vacation!
Comment from Hotel Management
Feb 16, 2017 by Violeta Preciado
Hello Andrea! I remember you! We feel happy to make you feel special at your birthday trip, we are glad that you liked your room and you enjoyed as much as you deserve it! Regards, come back soon! Violeta Preciado Guest Service Host
Was this review helpful to you?

Fantastic Vacation

5 out of 5
by from WARREN, MICHIGAN
Posted Feb 12, 2017
Pros: Great location on the beach and an easy walk to the Malecon
Cons: Cook the vegetables. Provide a comfortable area where people can sit down, enjoy a cup of coffee and smoke a cigarette
Location: You can walk out the front door turn right and start shopping all the way to the malecon and then shop some more on the malecon.
I recently returned from my first trip to Puerto Vallarta, Mexico where I stayed at the Buenadventura Grand Hotel & Spa for 23 nights. Prior to choosing this hotel, I read several reviews of which many were very negative such as; you would be ignored unless you were Mexican, the food is inedible, the beach is very rocky, the hotel rooms are in need of maintenance and dirty, and the pool is filthy. First of all I want to thank the entire staff from the director all the way through to the maintenance and janitorial staff that made this trip one of the most pleasurable and memorial excursions that my wife and I have experienced in a long time. Our check in was quick and easy thanks to Maria Carmen. Ilse did a great job ensuring that everything was to our liking. She checked with us daily to make sure there were no problems. Leticia provided fabulous restaurant service for breakfast and lunch. When we were on the beach, Isabel, Juan, and Rigoberto ensured that we were comfortable and had everything we wanted. Thank you Isabel for making us feel so special. The waiters on the beach made sure you were never thirsty or hungry. Special thanks to Alma Rosa and her supervisor ( I do not know his name) for all the extra details in preparing a table for us for our after dinner coffee and for Ramon for delivering our coffee and making sure we had whatever we wished. Fortunately, I am able to disagree with these negative statements. All of the staff spoke English and would only spea
Comment from Hotel Management
Feb 14, 2017 by Ilse Barraza
Dear Mr. Larry: We are very happy to know about your good experience in our Hotel. We hope to see you soon here, thank you for your good observations. It was a pleasure for us to assis you. Thank you for all, and we are waiting for you to see you again. Muchas gracias por permitirnos ser parte de su agradable estancia Best regards, Ilse Barraza
Was this review helpful to you?

Very welcoming!

4 out of 5
by
Posted Feb 12, 2017
Pros: We liked that it was by the beach. We enjoyed the evening activities.
Cons: I don't think you should charge extra for a room with a view. We paid more but did not receive a better room with a view than our friends who did not.
Location: We went to the zoo, ziplining, and scuba diving. We loved being able to walk down to the boardwalk area.
We loved staying at the Buenaventura. If we get a chance, we will stay there again. We loved sitting by the pool with friends and the wait staff would bring our food/drinks. They were very accommodating. The food was great too!
Comment from Hotel Management
Feb 14, 2017 by Violeta Preciado
Hello! We apologize for the room's situation, we have different categories and probably that was the reason, by the other hand, we feel glad knowing that you enjoyed your stay, the staff and the atmosphere. It we'll be a pleasure to see you again so, don't think it too much! Regards from all the staff! Violeta Preciado Guest Service Host
Was this review helpful to you?

4 out of 5
by from vancouver
Posted Feb 11, 2017
The staff here makes the hotel work close to malecon nice beach when you get tired of the food there are lots of good restaurants close by the food at the hotel is good just needs more variety the alacart restaurant does do this with a different theme each night I will go back to this hotel another key thing is it is not too large
Comment from Hotel Management
Feb 11, 2017 by Violeta Preciado
Dear guest, Thank you so much for your kind comment, we always consider your opinions and now we have 7 different menus for you at the specialty restaurant and also we are opening two restaurants too. See you next year!
Was this review helpful to you?

Great experience

4 out of 5
by from Lemoore, CA
Posted Feb 11, 2017
Pros: Everything, the staff, grounds,pools, beach, food all of it met our exceptions and more
Location: We enjoyed walking to Malcon, the mall, and of coarse the beach
It was our first every out of country vacation and thanks to staff at the Hotel, it was a once in a life time event. Front desk employees, were outstanding, helped in any way they could to take care of our needs while staying in the hotel. Servers in the hotel lobby, restaurant and bartenders fantastic! Maids, kept rooms, well stocked and clean. Food was Delicious, well prepared and great food choices.
Comment from Hotel Management
Feb 11, 2017 by Violeta Preciado
Dear Linda, Our principal idea is to make you feel at home! for us is very important to hear all your experiences, we will keep working for you!
Was this review helpful to you?

Great staff and nice place with great location.

5 out of 5
by from North Vancouver
Posted Feb 9, 2017
Pros: The staff is fabulous!!!! Leticia ("Lety") in the buffet and restaurant is fabulous with her okee dokee attitude.
Cons: Don't change a thing.
Location: The short walk to the Malecon is fabulous.
My wife and I stayed 2 weeks in late January and early February. We have stayed here before and always enjoy it. The size of the complex makes meeting people easy and it is only a short walk to the Malecon.
Comment from Hotel Management
Feb 11, 2017 by Violeta Preciado
Dear Chivas, Thnak you so much for choosing us and for sharing your experience about us. We feel happy to know that you have enjoyed your stay, the staff, loctaion and everything. Hope to see you son!
Was this review helpful to you?

Love this Hotel!

5 out of 5
by from Wi
Posted Feb 8, 2017
Pros: The staff, the cleanliness, the location and the food!
Cons: Better selection of wines! More waiters on the beach...at least 2 instead of 1. Like when they serve burgers and such on the beach.
This is our 15th year going to Puerto Vallarta and our 10th year staying at the Beaunaventura. We go with 3 other couples and we all love this hotel. Not only for the location but for the food and the staff! They remember us from year to year and could not be more accommodating and friendly! We love Dalia who makes our omelets every morning! She has a smile on her face every day and you can tell she loves what she does and the people she meets. They don't come much better than her! We love Eduardo, our waiter on the beach and by the pool. He is the best! Again, always has a smile on his face and always offering to get you food, drinks or answer any questions you may have. Love seeing his smiling face every year! I have to comment on the concierge, not sure of the spelling of his name but it is like Sinune Espinaza? Any time we had a question or needed help with anything he was always there to help or get us a cab. We love the location of this hotel because it is within walking distance to the Malecon, close to so many things and just a short cab ride downtown if you don't want to walk. I truly cannot say enough about this hotel and have recommended this to so many people!
Comment from Hotel Management
Feb 11, 2017 by Violeta Preciado
The management is so glad to see that something remarkable for you is us, the staff, we always work to give you the best service, the best quality and we want you to make you feel part of this family, Buenaventura Grand. Dalia at the omelets is the best on it! Sinuhe and Eduardo will be so happy once I tell them about your comment! Se you in your 16th trip!
Was this review helpful to you?