Bar (on property)

Reviews of Hotel Casa Iguana Mismaloya

3.5 out of 5
Hotel Casa Iguana Mismaloya
Avenue 5 De Mayo 455, Mismaloya, Puerto Vallarta, JAL

Reviews

8.0

Very Good

Rating 10 - Excellent. 236 out of 732 reviews" "
Rating 8 - Good. 308 out of 732 reviews" "
Rating 6 - Okay. 121 out of 732 reviews" "
Rating 4 - Poor. 31 out of 732 reviews" "
Rating 2 - Terrible. 36 out of 732 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service
This is a cheap and cheerful hotel. Staff is friendly and helpful. The pool area is nice with a cool turtle pond. Certain things like chipped doors and tile can be overlooked since the price is right! Rooms are spacious and shower is good, but no frills for sure. No hairdryer in case you’re in need. Breakfast is just OK, better to walk toward the beach and eat at the fabulous Maria Cuquito. Mismaloya is a sweet little town, perfect for escaping the chaos of PV.
Stayed 4 nights in Apr 2024
Response from Hotel Casa Iguana on Apr 12, 2024
Estimado WilliamMuchas gracias por tu reseña sobre tu reciente estadía en nuestro hotel. Tu opinión es muy valiosa para nosotros, a medida que nos esforzamos por mejorar todas y cada una de las estadías. Estoy muy agradecido por tus comentarios acerca de los aspectos de la habitación que necesitan ser reformados.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Hotel Casa Iguana on Apr 5, 2024
Estimada JanetMuchas gracias por tu reseña sobre tu reciente estadía en nuestro hotel. Tu opinión es muy valiosa para nosotros, a medida que nos esforzamos por mejorar todas y cada una de las estadías. Estoy muy agradecido por tus comentarios acerca de los aspectos de la habitación que necesitan ser reformados.

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in town. Very clean hotel with a wonderful breakfast.
Stayed 1 night in Mar 2024
Response from Hotel Casa Iguana on Mar 26, 2024
Estimado ChrisMuchas gracias por tu reseña sobre tu reciente estadía en nuestro hotel. Tu opinión es muy valiosa para nosotros, a medida que nos esforzamos por mejorar todas y cada una de las estadías.

10/10 Excellent

clarle

thank you my friends unfortunatly my wife and i could not make it to our vacation . anna was very helpfull Thankyou Anna . I believe a friend left you all a little gift from us !! please enjoy
Stayed 11 nights in Mar 2024
Response from Hotel Casa Iguana on Mar 25, 2024
hello clarlegood day, thank you very much for your commentswe are very sorryWe look forward to your soon visit at some point.greetings

8/10 Good

Andy

Stayed 1 night in Mar 2024
Response from Hotel Casa Iguana on Apr 12, 2024
Estimado AndyMuchas gracias por tu reseña sobre tu reciente estadía en nuestro hotel. Tu opinión es muy valiosa para nosotros, a medida que nos esforzamos por mejorar todas y cada una de las estadías.

8/10 Good

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
have stayed twice now 2018 & 2024 good value for your money. if you are looking for nightlife this probably isn't the place for you.
Stayed 14 nights in Feb 2024
Response from Hotel Casa Iguana on Mar 21, 2024
Estimado JayMuchas gracias por tu reseña sobre tu reciente estadía en nuestro hotel. Tu opinión es muy valiosa para nosotros, a medida que nos esforzamos por mejorar todas y cada una de las estadías. Estoy muy agradecido por tus comentarios .saludos

8/10 Good

Linda

Traveled with group
Well kept, very prompt on service. Need to have wash cloths and hand towels
Stayed 5 nights in Mar 2024
Response from Hotel Casa Iguana on Mar 18, 2024
Estimada LindaMuchas gracias por tu reseña sobre tu reciente estadía en nuestro hotel. Tu opinión es muy valiosa para nosotros, a medida que nos esforzamos por mejorar todas y cada una de las estadías. Estoy muy agradecido por tus comentarios acerca de los aspectos de la habitación que necesitan ser reformados.

6/10 Okay

Veroushka Vera

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
ALL EXCELLENT EXCEPT THE WI-FI WHICH WAS BARELY EXISTANT AND ALSO THE RECEPTION PHONE DIDN'T WORK HALF THE TIME SO HAD TO GO DOWN 4 FLIGHTS OF STAIRS WHEN I HAD A QUESTION TO ASK THE RECEPTION. THEY SHOULD FIX THE WI-FI AND THEIR PHONE IN THE RECEPTION! BUT THE STAFF WAS THE MOST KIND AND VERY HELPFUL!
Stayed 21 nights in Feb 2024
Response from Hotel Casa Iguana on Mar 15, 2024
Estimada veraMuchas gracias por tu reseña sobre tu reciente estadía en nuestro hotel. Tu opinión es muy valiosa para nosotros, a medida que nos esforzamos por mejorar todas y cada una de las estadías. Estoy muy agradecido por tus comentarios acerca de los aspectos de la habitación que necesitan ser reformados.Es un placer anunciar que estaremos implementando muchas de estas mejoras dentro de los próximos meses. Nuestra principal prioridad es poder ofrecer un ambiente muy bien cuidado y confortable. Espero que pueda convencerte a cambiar de opinión para que nos visites nuevamente. Por favor, contáctame directamente a [reserve@casaiguana.com.mx] si tienes interés en darnos la oportunidad de transformar tu experiencia. ¡Sería un placer darte la bienvenida personalmente a nuestro mejorado hotel!

6/10 Okay

Lisa

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was clean and the outside was well kept. The bathroom cupboards were literally falling apart and the kitchen had no oven or microwave. The tv had only 3 English-speaking channels, all news
Stayed 2 nights in Mar 2024
Response from Hotel Casa Iguana on Mar 12, 2024
Estimada LisaMuchas gracias por tu reseña sobre tu reciente estadía en nuestro hotel. Tu opinión es muy valiosa para nosotros, a medida que nos esforzamos por mejorar todas y cada una de las estadías. Estoy muy agradecido por tus comentarios acerca de los aspectos de la habitación que necesitan ser reformados.

8/10 Good

Satesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Basic but good for one night. Great location heading out of PV
Stayed 1 night in Mar 2024
Response from Hotel Casa Iguana on Mar 7, 2024
Estimado SateshMuchas gracias por tu reseña sobre tu reciente estadía en nuestro hotel. Tu opinión es muy valiosa para nosotros, a medida que nos esforzamos por mejorar todas y cada una de las estadías. Estoy muy agradecido por tus comentarios acerca de los aspectos de la habitación que necesitan ser reformados.

8/10 Good

Allan Harvey

Liked: Cleanliness, staff & service
Boutique style hotel with 2 bedrooms, kitchen,bath living room . We loved the smaller hotel . Only problem was the beautiful pool was way way to cold!
Stayed 9 nights in Feb 2024
Response from Hotel Casa Iguana on Mar 4, 2024
Estimado AllanMuchas gracias por tu reseña sobre tu reciente estadía en nuestro hotel. Tu opinión es muy valiosa para nosotros, a medida que nos esforzamos por mejorar todas y cada una de las estadías. Estoy muy agradecido por tus comentarios acerca de los aspectos de la habitación que necesitan ser reformados.

8/10 Good

Ivett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, urges better Wifi. Clean, good breakfast, Use Uber because the taxis that are closest to the hotel are not affordable, or friendly
Stayed 4 nights in Feb 2024
Response from Hotel Casa Iguana on Mar 2, 2024
Estimada ivettMuchas gracias por tu reseña sobre tu reciente estadía en nuestro hotel. Tu opinión es muy valiosa para nosotros, a medida que nos esforzamos por mejorar todas y cada una de las estadías. Estoy muy agradecido por tus comentarios

8/10 Good

Sonja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property tucked away from the hustle and bustle, but super convenient and quick access to everything!
Stayed 3 nights in Feb 2024
Response from Hotel Casa Iguana on Mar 2, 2024
Estimada sonjaMuchas gracias por tu reseña sobre tu reciente estadía en nuestro hotel. Tu opinión es muy valiosa para nosotros, a medida que nos esforzamos por mejorar todas y cada una de las estadías. Estoy muy agradecido por tus comentarios

10/10 Excellent

shirley

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Quite run down
Stayed 1 night in Feb 2024
Response from Hotel Casa Iguana on Mar 1, 2024
Estimado shirleyMuchas gracias por tu reseña sobre tu reciente estadía en nuestro hotel. Tu opinión es muy valiosa para nosotros, a medida que nos esforzamos por mejorar todas y cada una de las estadías. Estoy muy agradecido por tus comentarios acerca de los aspectos de la habitación que necesitan ser reformados.

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet great for those who fish
Stayed 1 night in Feb 2024
Response from Hotel Casa Iguana on Mar 1, 2024
Estimado LeanneMuchas gracias por tu reseña sobre tu reciente estadía en nuestro hotel. Tu opinión es muy valiosa para nosotros, a medida que nos esforzamos por mejorar todas y cada una de las estadías. Estoy muy agradecido por tus comentario.

10/10 Excellent

Emine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is awesome place to stay. I just wish, they would have king size bed available in some rooms. Great value for the price. We loved having our own kitchen.
Stayed 2 nights in Feb 2024
Response from Hotel Casa Iguana on Feb 26, 2024
Estimado EmineMuchas gracias por tu reseña sobre tu reciente estadía en nuestro hotel. Tu opinión es muy valiosa para nosotros, a medida que nos esforzamos por mejorar todas y cada una de las estadías. Estoy muy agradecido por tus comentarios acerca de los aspectos de la habitación que necesitan ser reformados.

4/10 Poor

Dominique

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacuzzi/hot tub was cold, front desk attendant wasn’t very helpful However , breakfast was ok. Not included in the price but whatever
Stayed 3 nights in Feb 2024
Response from Hotel Casa Iguana on Feb 13, 2024
Estimado dominiqueMuchas gracias por tu reseña sobre tu reciente estadía en nuestro hotel. Tu opinión es muy valiosa para nosotros, a medida que nos esforzamos por mejorar todas y cada una de las estadías. Estoy muy agradecido por tus comentarios acerca de los aspectos de nuestras instalaciones que necesitan ser reformados.

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet little village. Great for the price.
Stayed 1 night in Feb 2024
Response from Hotel Casa Iguana on Feb 13, 2024
Estimado Patrice,Muchas gracias por tu reseña sobre tu reciente estadía en nuestro hotel. Tu opinión es muy valiosa para nosotros, a medida que nos esforzamos por mejorar todas y cada una de las estadías. Estoy muy agradecido por tus comentarios esperamos pronto tu regresosaludos

4/10 Poor

Gabriel, Sutherlin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
I did not like the black mold on the walls of our first floor unit. However, the Guests were so very happy and friendly, and the small town of Mismaloya was rustic and very much Old Mexico. Cool!
Stayed 5 nights in Jan 2024
Response from Hotel Casa Iguana on Feb 7, 2024
HOLA GABRIELbuen día, muchas gracias por tus comentariosnos encontramos trabajando muy duro para las mejoras de nuestras instalacionessaludos

8/10 Good

Darren

Liked: Staff & service, property conditions & facilities
Our stay was very nice. The only reason it did not get five stars is because the hotel is quite old and needs a good renovation.
Stayed 4 nights in Feb 2024
Response from Hotel Casa Iguana on Feb 6, 2024
Hola darrenbuen día, muchas gracias por tus comentariosnos encontramos trabajando muy duro para las mejoras de nuestras instalacionessaludos

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the setting - the staff were lovely - the grounds were beautiful -
Stayed 1 night in Jan 2024
Response from Hotel Casa Iguana on Feb 3, 2024
hola MARIAbuen día, muchas gracias por tus comentariosnos alegra saber que disfruto de su estancia en casa iguana, esperamos verte pronto :)saludos

10/10 Excellent

Ariel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Casa Iguana was an excellent option in Mismaloya. Quiet, relaxed, reasonable priced. Breakfast was also a good option. Staff was very helpful but let you do things your own way. We visited beaches and places around Vallarta and Mismaloya and relaxed in the late afternoons at the hotel. For us was the perfect combination.
Stayed 5 nights in Jan 2024
Response from Hotel Casa Iguana on Feb 2, 2024
hola Arielbuenas tardes, muchas gracias por tus comentariosnos alegar saber que disfruto mucho su estancia en casa iguana, esperamos verte muy prono :)saludos

8/10 Good

Stefan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice for the price. Good location with the beach walkable in about 5 minutes. Oxxo and pharmacy right next door. Restaurant on site has decent food at reasonable prices. We were fortunate to have the “honeymoon suite” which was well equipped and updated. Lots of hot water. Good housekeeping. Pool a little chilly as it is not heated which is typical outside of the big resorts.
Stayed 5 nights in Jan 2024
Response from Hotel Casa Iguana on Feb 2, 2024
hola stefanbuen día, muchas gracias por tus comentariosnos alegra saber que disfruto su estancia en casa iguanaesperamos su pronto regreso :)saludos

10/10 Excellent

Brenda, Manzanillo

Traveled with group
Liked: Amenities, property conditions & facilities
Was great value and friendly staff
Stayed 1 night in Jan 2024
Response from Hotel Casa Iguana on Feb 2, 2024
hola brendabuen día, muchas gracias por tus comentariosesperamos pronto verte :)saludos

10/10 Excellent

Manuel

Traveled with partner
Liked: Staff & service, amenities
That little apartment is nice and spacious. Little kitchenette is nice too. Smells a little musty but that's probably normal for these older hotels.
Stayed 1 night in Jan 2024
Response from Hotel Casa Iguana on Jan 29, 2024
HOLA MANUELbuen día, agradecemos tus comentariosnos encontramos trabajando muy duro para las mejoras de nuestras instalaciones, para así poder brindar un mejor servicio a nuestros próximos clientes.saludos

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service
Large, clean rooms with a kitchen. Beautiful garden and pool area although the pool itself was extremely COLD. Even the "hot" tub was colder than the average pool.
Stayed 2 nights in Jan 2024
Response from Hotel Casa Iguana on Jan 29, 2024
hola davidbuenos días, muchas gracias por sus comentariosnos encontramos trabajando muy duro para las mejoras de nuestras instalaciones.saludos

10/10 Excellent

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The turtles and fish were fun to feed. Very nice staff. Great pool
Stayed 7 nights in Jan 2024
Response from Hotel Casa Iguana on Jan 22, 2024
hello juneThank you for your commentswe hope for your soon return :)greetings

8/10 Good

diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an older property, very friendly very clean and the people were very nice. Will definitely stay again
Stayed 3 nights in Dec 2023
Response from Hotel Casa Iguana on Jan 17, 2024
good day, thank you very much for your commentsWe are glad to hear that you enjoyed your stay at Casa IguanaWe hope for your soon return :)greetings

8/10 Good

Paris

Traveled with group
Liked: Staff & service
Stayed 5 nights in Dec 2023
Response from Hotel Casa Iguana on Dec 26, 2023
hola parisbuen día, gracias por sus comentariosesperamos su pronto regreso .saludos

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Casa Iguana on Dec 26, 2023
HOLA JAVIERbuen día, muchas gracias por sus comentariosesperamos su pronto regreso :)saludos

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I always enjoy my stays at Casa Iguana. The staff is so kind and helpful. It’s a beautiful quiet setting.
Stayed 7 nights in Dec 2023
Response from Hotel Casa Iguana on Dec 25, 2023
hello SHARONthank you for your commentswe hope for your return very soon

8/10 Good

Randall

Liked: Cleanliness, property conditions & facilities, room comfort
December 2023 visit
The hotel is bright and has great ventilation- it’s well positioned to catch the sea breezes. We didn’t even need the AC. We also liked the turtle pond and all the birdsong. However, a couple other comments. The front desk staff was rather curt and less than welcoming. The instructions from the hotel state the guests are responsible for cleaning the dishes- it would help if dishwashing soap and a sponge were included with the kitchenette. Also, the two tv remotes don’t include any instructions on how to use them and it was less than straightforward.
Stayed 5 nights in Dec 2023
Response from Hotel Casa Iguana on Dec 20, 2023
Hi Randall.good day, thank you very much for your commentsWe are very sorry for what happened. All our rooms have soap and dish sponge, there probably wasn't one in your room.We will address the problem.greetings

8/10 Good

Victor

Liked: Cleanliness, property conditions & facilities
Good location.
Stayed 14 nights in Dec 2023
Response from Hotel Casa Iguana on Dec 19, 2023
hellothanks for you comentssee you next year :)

10/10 Excellent

Kim

Stayed 1 night in Dec 2023
Response from Hotel Casa Iguana on Dec 18, 2023
estimado clientebuen día, muchas gracias por sus comentariosesperamos su pronta visita.

10/10 Excellent

Maxim

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Hotel Casa Iguana on Dec 16, 2023
Holabuen día,muchas gracias por sus comentariosesperamos su pronto regreso.

6/10 Okay

MARIA del

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Response from Hotel Casa Iguana on Feb 5, 2024
Hola maríabuen día, muchas gracias por tus comentariosesperamos su pronto regreso:)saludos

8/10 Good

Steven Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great place to stay if you want to get away from the hustle and bustle of PV. Facilities are wonderful and very relaxing. I will stay again soon!
Stayed 7 nights in Dec 2023
Response from Hotel Casa Iguana on Dec 11, 2023
hello stevenThank you very much for your commentsWe are happy to know that you liked our facilitiesWe hope for your soon return.

10/10 Excellent

MOHAMMAD DAUD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service of front service gentleman was excellent and all customers appreciates it.
Stayed 6 nights in Nov 2023
Response from Hotel Casa Iguana on Dec 9, 2023
hellothanks for your commentsall the workers at casa iguana are friendly :)greetings

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tropical beauty.
Stayed 9 nights in Nov 2023
Response from Hotel Casa Iguana on Dec 5, 2023
thank you for your commentssee you visit soon.GREETINGS

8/10 Good

Barbara

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but big with 2 bedrooms. Could use some updating especially the kitchen. New fridges and better pots and pans would help but honestly it's such a small thing and didn't really impact my stay. The people were amazing and the pool area is beautiful. For the price this place can't be beat!!
Stayed 7 nights in Nov 2023
Response from Hotel Casa Iguana on Nov 23, 2023
Hi Barbara, thank you for choosing us for your stay, we'll work hard for fix and update our kitchen in the room, thanks for yours coments, we hope see you again and have a good day :)

8/10 Good

lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Rooms were very clean, grounds were beautiful and pool was great! Location very convenient to local restaurants, beach, public transportation and taxi. Would for sure return.
Stayed 4 nights in Nov 2023
Response from Hotel Casa Iguana on Nov 18, 2023
hello LISAgood day, thank you very much for your commentsWe hope for his soon return.GREETINGS

10/10 Excellent

Cheyenne

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Super cute hotel with beautiful pool Just minutes from the beach. Clean but definitely could use some renovations. No elevator but we didn’t mind. For the cost it was a great find walking distance to beach and restaurants
Stayed 1 night in Nov 2023
Response from Hotel Casa Iguana on Nov 10, 2023
HELLO CHEYENNEgood day, thank you very much for your commentswe are working very hard for improvementsWe hope for your soon return.greetings

8/10 Good

Barbara

Stayed 1 night in Nov 2023
Response from Equipo Casa Iguana on Nov 28, 2023
Gracias por elegirnosEs grato para nosotros saber que la estancia fue de su agrado!¡Los esperamos pronto!

8/10 Good

ERIC

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Quiet little hotel away from the huzzle and buzzle of Puerto Vallarta. The kitchen had everything we needed and the pool area was very relaxing. The secluded hotel felt like home in the very quaint town of Mismaloya.
Stayed 3 nights in Oct 2023
Response from Hotel Casa Iguana on Oct 28, 2023
hellogood day, thank you very much for your commentsWe are glad to know that you enjoyed your stay at Casa Iguana

8/10 Good

Charles

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Hotel Casa Iguana on Oct 25, 2023
holabuen día, muchas gracias por sus comentariosesperamos su pronto regreso.

8/10 Good

Victor

Liked: Cleanliness
Stayed 7 nights in Oct 2023
Response from Hotel Casa Iguana on Oct 23, 2023
HOLAbuen día, gracias por los comentariosesperamos su pronto regreso.

8/10 Good

Jose

Stayed 2 nights in Oct 2023
Response from Hotel Casa Iguana on Nov 9, 2023
hola josebuen día, gracias por sus comentariosesperamos su pronto regreso.saludos

10/10 Excellent

Emma

Stayed 4 nights in Sep 2023
Response from Hotel Casa Iguana on Oct 2, 2023
HOLA EMMAbuenos días, gracias por tus comentariosesperamos su pronto regreso :)

8/10 Good

Monica

Stayed 4 nights in Sep 2023
Response from hotel casa iguana on Sep 16, 2023
Holagracias por tus comentariosesperamos su regreso muy pronto :)

8/10 Good

Lisa

Stayed 2 nights in Sep 2023
Response from hotel casa iguana on Sep 25, 2023
hola lisabuen día, gracias por sus comentariosesperamos su pronto regreso .)