Best service , nice hotel
Posted Feb 18, 2017
We stayed 2 weeks at Casa Velas . It's a small hotel , which we liked , very quiet and relaxing . The staff is extremely friendly and very helpful ! The service is top notch ! The food looks very good on plate but no so tasty . What we thought was missing was some entarteiment in the evening . The hotel is clean but old .The resort is not oceanfront , they have a beach club but the ocean water is not nice ,not clear , didn't go in the water. The pool is ok , fitness facility was good too . Overall a nice hotel .
Comment from Hotel Management
Feb 24, 2017 by Guest Service, Hotel Management
Mr. Dan, thank you for selecting Casa Velas and Expedia in your recent visit to Puerto Vallarta. We appreciate your kind words. It was a pleasure to have hosted you in our “very quiet and relaxing” place.
We regret that the taste of our food has not been exceeded your expectations, as well as our beach.
We hope to have the opportunity to host you again and completely change your impression of our hotel. Best regards.