Dear James Thank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions of your experience at our hotel. We sincerely appreciate your kind words and are pleased to hear that you enjoyed our adults-only, cleanliness and maintenance of our facilities, including our beach.We sincerely regret any inconvenience you experienced with beach vendors entering the property. We take the privacy and tranquility of our guests very seriously and will address this issue immediately with our security team to ensure that a serene and undisturbed environment is maintained.We appreciate your feedback as it helps us to identify areas of improvement and ensure that we continue to provide the best possible experience for our guests.We look forward to having the pleasure of hosting you again in the near future and providing you with an even more memorable experience, demonstrating that our commitment is to your satisfaction. Best regards

Dear Larry Thank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions of your experience at our hotel. We are pleased to know that you enjoyed our beautiful beach, as well as our excellent food and services.We value your impressions about the oceanfront rooms and regret that they did not fully meet your expectations. We take all of our guests' comments into consideration in order to continually improve our services and facilities. We are glad to hear that you were able to enjoy the amazing sunset views during your stay. In addition, we are pleased that you found our location convenient for access to the harbor and boat tours.We look forward to having the pleasure of welcoming you back in the near future and providing you with more memorable experiences. Best regards

Dear Jeff We thank you very much for choosing us. We are very pleased to know that your stay has been totally satisfactory, largely due to the efforts of the team who have taken the credit for your recommendation.We hope to have the honor of welcoming you back to your second home to enjoy new and memorable vacations. Kind regards.

Dear Isela Thank you very much for your kind opinion. We are very happy that your stay has been memorable.We hope you will visit your second home again very soon and enjoy a new memorable experience.Kind regards.

Dear Elizabeth Thank you very much for your kind opinion. We are very happy that your stay has been memorable.We hope you will visit your second home again very soon and enjoy a new memorable experience.Kind regards.

Dear Yvonne Thank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions of your experience at our hotel.We are pleased to know that you found the hotel itself beautiful and that you enjoyed the facilities such as the pool on the seventh floor, the fitness center and the tennis and volleyball courts. We are also glad that you received fantastic service from our staff and that the rooms met your expectations in terms of comfort.We are sorry to hear that the food did not live up to your expectations. We take your impressions about the buffet very seriously, especially regarding the temperature of the food and the saltiness of some dishes. We are committed to improving the quality of our food and that it is served with the best freshness and taste.We regret your impressions about the value of the all-inclusive and will take your suggestions into consideration. We regret that you were unable to try our restaurants due to your off-site dining, but we hope to have the opportunity to surprise you with our culinary offerings on a future visit.We hope to have another opportunity to welcome you again in the near future and provide you with a much more memorable experience, demonstrating that our commitment is your satisfaction.Best regards

Dear Casey Thank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions of your experience at our hotel.It fills us with joy to know that your experience at our resort exceeded your expectations and that you enjoyed every aspect of your stay. We are delighted to know that you found our gastronomic offerings so delicious and varied, and that the staff contributed to making your stay even more memorable with their friendly and attentive service.We look forward to having the pleasure of hosting you again in the near future and providing you with more memorable experiences.Best regards

Dear Scarlett Thank you very much for your kind opinion. We are very happy that your stay has been regular.We hope you will visit your second home again very soon and enjoy a new memorable experience.Kind regards.

Dear David Thank you very much for your kind opinion. We are very happy that your stay has been memorable.We hope you will visit your second home again very soon and enjoy a new memorable experience.Kind regards.

Dear Christopher Thank you very much for your kind opinion. We are very happy that your stay has been average. We hope you will visit your second home again very soon and enjoy a new memorable experience.Kind regards.

Dear Jemila Thank you for choosing us as your vacation destination in Puerto Vallarta and we appreciate you sharing your impressions about your experience at our hotel.We sincerely regret to hear that your experience at our hotel did not live up to your expectations.We regret that the food was not up to your expectations, we will share your impressions with our food and beverage team to be taken into account for the implementation of improvements in our gastronomic offerings.Regarding the problems in your room and the lack of response to your requests, we understand that this situation affected your experience. We will fully investigate the laundry service and the replacement of batteries for the remote control. These issues do not reflect our usual standards of service and customer care, and we will work diligently to rectify them and ensure that they do not reoccur in the future.We look forward to the opportunity to welcome you back in the near future and provide you with a much more memorable experience, demonstrating that we are committed to your satisfaction.Best regards

Dear Karly We would like to thank you for the wonderful comment that we shared after your recent visit to Crown Paradise, we are delighted to know that we have exceeded your expectations and to know that you have enjoyed every detail of your stay.We hope to have the pleasure of being your hosts again soon on your next vacation.Kind regards

Dear Martin We thank you very much for choosing us for your vacation, we are sorry to hear that your rating towards us has been regular, we would have liked to have a closer approach and improve your vacation experience. We look forward to welcoming you back and providing you with a much more memorable stay. Best regardsBest regards

Dear Andrew Thank you for choosing us as your vacation destination in Puerto Vallarta and we appreciate you sharing your impressions about your experience at our hotel.We sincerely regret to hear that your experience did not meet your expectations. Comfort and attention are paramount to us, and we regret that we did not meet your expectations regarding luggage service. We will investigate what happened and take the necessary steps to improve in this regard.Regarding your impressions about availability in our restaurants. We take note of your feedback and will work on improving our processes to ensure a more satisfying dining experience for all our guests.We regret that the beverage selection did not meet your expectations, we will share your impressions with our food and beverage team to be taken into consideration for implementation of improvements in beverage selection.We hope you will give us the opportunity to serve you again in the future and provide you with a much more memorable experience, demonstrating that we are committed to your satisfaction.Best regards

Dear Denise Thank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions of your experience at our hotel.We are very happy to know that your experience at our hotel was exceptional and that we were able to contribute to make your honeymoon a memorable one. We greatly appreciate your kind words about our service, food and beverage, facilities and views from your room. It is our goal to provide an unforgettable experience for all our guests and we are pleased to know that we achieved this with you.We will pass on your compliments to Daniel and our team who strive to ensure that every guest feels comfortable and welcome during their stay. Nothing fills us with more joy than knowing that your honeymoon was special and that you plan to return in the future.We look forward to welcoming you back and providing you with more memorable experiences.Best regards

Dear Jill Thank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions of your experience at our hotel.We are thrilled to hear that your stay at the Crown Paradise Golden was so positive and satisfying. It is an honor for us to receive such complimentary comments and to know that we have met your expectations once again.We take pride in knowing that our staff made your experience memorable, from the exceptional service provided by Yolanda to the additional assistance provided by Daniel, our outstanding bellman. We will pass on your kind words to our entire team, including the bartenders who prepared your delicious drinks.It is great to know that you enjoyed the excellent food in our specialty restaurants and that your room was spotless throughout your stay. We strive to provide a clean and comfortable environment for all our guests, and we are glad that we met your expectations in this regard.We look forward to welcoming you back on your next visit and providing you with more memorable experiences.Best regards

Dear Charles Thank you for choosing us as your vacation destination in Puerto Vallarta and we appreciate you sharing your impressions about your experience at our hotel.We sincerely regret to hear about the negative experiences you had during your stay at our hotel.We sincerely apologize for the broken items in your room and the edge of the pool. This does not reflect the standard of quality we strive to maintain at our establishment. We will take steps to address these issues and ensure they are repaired quickly and effectively.We look forward to the opportunity to welcome you back in the future and provide you with a much more memorable experience, demonstrating that our commitment is to your satisfaction.Best regards

Dear Haylie Thank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions of your experience at our hotel.We sincerely regret that your experience at our hotel did not meet your expectations and we apologize for any inconvenience you experienced during your stay.Regarding the temperature of the pools, we regret that the main pool was too cold for your comfort. We will investigate this issue to implement improvements to keep the water at a comfortable level for all our guests.Regarding food and beverages, we are sorry to hear that they were not up to your expectations. We will share your impressions with our food and beverage team so that they can be taken into account for the implementation of improvements in our gastronomic offerings.Regarding your room assignment, we are sorry to hear that your room assignment did not meet your expectations. We will take immediate steps to address these room assignment issues and ensure that our rooms are in optimal condition for all our guests.We are sorry to hear about the water pressure issues in the shower and the disturbing noises. We will work to address these issues and ensure that all aspects of our rooms are in perfect condition for our guests.We hope you can reconsider your decision and give us another opportunity to welcome you again in the near future and provide you with a much more memorable experience, demonstrating that our commitment is your satisfaction.Best regards

Dear Rebecca Thank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions of your experience at our hotel.We are very happy to know that you enjoyed your stay at our hotel and that you found our facilities clean and our staff fantastic. We greatly value your kind words and appreciation for our team, who work hard to ensure that every guest has a memorable experience.We take note of your comment about the variety of breakfast foods. We are constantly reviewing our menus and will take your feedback into consideration to improve our guests' dining experience.We are pleased to hear that, overall, you had a good time with us. We look forward to having the pleasure of welcoming you again in the future and providing you with an even more memorable experience.Best regards

Dear Eilene Thank you for choosing us as your vacation destination in Puerto Vallarta and we appreciate you sharing your impressions about your experience at our hotel.We sincerely regret to hear that your experience at our hotel did not live up to your expectations.Regarding your impressions about the cleanliness of our facilities and the hygiene of the Jacuzzi, we assure you that we maintain high standards of cleanliness and hygiene in all our areas, and it is unfortunate to learn that we did not meet this during your stay. We will take immediate action to address any cleanliness issues and to ensure that all our facilities are in top condition for our guests.Regarding impressions about food , we understand the importance of serving fresh and hot food to our guests. We sincerely apologize for any inconvenience this has caused and will work with our kitchen team to improve our processes and ensure a more satisfying dining experience in the future.Finally, regarding your perception of the staff's attitude, we would like to express our sincerest apologies. The behavior you mention does not reflect our values as a hospitality team, and we will take appropriate action and provide additional training as needed to ensure that all members of our staff provide friendly and professional service at all times.We hope to have the opportunity to welcome you again in the near future and provide you with a much more memorable experience, demonstrating that our commitment is your satisfaction.Best regards

Dear DonnaThank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions of your experience at our hotel.We are glad to hear that you enjoyed your stay with us and found the atmosphere fun and relaxing. Our goal is to provide a welcoming and peaceful environment for all of our guests, and we are pleased to know that we have met your expectations in that regard.We look forward to having the pleasure of hosting you again in the near future and providing you with more memorable experiences.Best regards

Dear RichardThank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions of your experience at our hotel. We sincerely regret the inconveniences you experienced during your stay at our hotel. The lack of hot water and lack of timely response from our management are serious concerns and we are committed to addressing them immediately.It is unacceptable that you did not have adequate access to hot water, especially after paying extra for the in-room Jacuzzi. We understand your discomfort and deeply regret that we were unable to resolve this issue to your satisfaction during your stay.We will review our internal procedures and provide additional training to ensure that our team is better equipped to handle situations like this in the future.We hope to have another opportunity to welcome you back in the near future and provide you with a much more memorable experience, demonstrating that we are committed to your satisfaction. Best regards

Dear Donna Thank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions of your experience at our hotel. We are pleased to hear that, despite some room issues, your overall experience was positive and you enjoyed many of the amenities we offer.We are very sorry to hear about the problems you experienced in your room. We will take immediate steps to address these issues and ensure a more comfortable and pleasant environment for our guests. We appreciate your patience and understanding as we work to resolve these issues.We are glad to hear that you found the beds and pillows extremely comfortable and that you enjoyed the food in our restaurants. We appreciate your compliments and will strive to maintain the quality of our dining services.We understand your concerns about the rooftop pool and the noise caused by other guests. We will take steps to ensure a quieter and more relaxing environment in our common areas, so that all guests can enjoy a pleasant experience.We look forward to having the pleasure of welcoming you again in the future and providing you with an even more memorable experience, demonstrating that we are committed to your satisfaction. Best regards

Dear Lisa Thank you for choosing us as your vacation destination in Puerto Vallarta and we appreciate you sharing your impressions about your experience at our hotel. We are sorry to hear that your experience at our hotel did not live up to your expectations. Our goal is to provide all of our guests with an exceptional experience and we are sorry to hear that we did not meet your expectations. We take your feedback seriously and will use it to identify areas of improvement and take the necessary actions to ensure a more satisfying experience for our guests in the future.We look forward to the opportunity to welcome you again in the future and provide you with a much more memorable experience, demonstrating that our commitment is to your satisfaction. Best regards

Dear Dorothy Thank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions of your experience at our hotel. We are glad to hear that you enjoyed the food in our restaurants and appreciated the cleanliness of the beach area.We take note of your suggestion about updating the buffet menu with more variety every day. We value your feedback and will take it into consideration to improve the dining experience for our guests.We sincerely regret to hear about your experience with the vendors on the beach. We understand how important it is to be able to relax and enjoy your surroundings without being disturbed. We will review our procedures to address this issue and ensure that our guests can enjoy a quiet and relaxing experience on the beach.We are thrilled to hear that you enjoyed the entertainment during your stay. We strive to provide quality entertainment for our guests and are pleased to hear that we succeeded in doing so.We are sorry to hear that your conversation with the manager was not satisfactory. We will take steps to address any concerns you raised and ensure that all interactions with our staff reflect our commitment to guest satisfaction. We hope you will give us another opportunity to provide you with a much more memorable experience. Best regards

Dear Morgan Thank you very much for your kind opinion. We are very happy that your stay has been memorable.We hope you will visit your second home again very soon and enjoy a new memorable experience.Kind regards.

Dear Lesa Thank you very much for your kind opinion. We are very happy that your stay has been memorable.We hope you will visit your second home again very soon and enjoy a new memorable experience.Kind regards.

Dear Yolanda Thank you for choosing us as your vacation destination in Puerto Vallarta and we appreciate you sharing your impressions about your experience at our hotel. We are sorry to hear that your experience at our hotel did not live up to your expectations. We sincerely appreciate your comments, as they help us identify areas of improvement to offer a more satisfactory experience to our guests.Regarding the food, we apologize for not meeting your expectations. We will take your impressions into account for the implementation of improvements in our gastronomic offerings. We are sorry to hear that there were problems with the hot water supply and pressure in the showers, as well as with the fixtures in the bathroom. We will investigate and address these issues immediately to ensure proper operation of the facilities.We also regret the inconvenience caused by the volume of the music in the pool. We will take steps to adjust the noise level to ensure a more relaxing environment for all our guests.Regarding your unmet expectations in the Mexican restaurant, we will review our menu and the authenticity of the dishes to offer a more genuine experience of traditional Mexican food.Finally, we appreciate your compliments on our staff and are pleased to know that they were friendly and attentive during your stay. We will pass on your positive comments to our team.We hope you will give us the opportunity to welcome you again in the near future and provide you with a much more memorable experience, demonstrating that we are committed to your satisfaction.Best regards

Dear Douglas Thank you for choosing us as your vacation destination in Puerto Vallarta and we appreciate you sharing your impressions about your experience at our hotel. We sincerely regret that the food was not up to your expectations, we will share your impressions with our food and beverage team to be taken into account for the implementation of improvements in our gastronomic offerings. Regarding the delay in the delivery of your room, we offer our sincerest apologies for any inconvenience this has caused. We understand how frustrating it can be to wait, especially after a long journey, and regret that you were not provided with an adequate explanation.We take your comments seriously and will use them to improve our services and internal processes. We hope that you will give us the opportunity to welcome you back in the near future and provide you with a much more memorable experience, demonstrating that our commitment is to your satisfaction. Best regards

Dear Nicholas Thank you very much for choosing us for your vacation, we are sorry to hear that your rating towards us has been regular, we would have liked to have an approach and improve your vacation experience. We look forward to welcoming you back and providing you with a much more memorable stay.Best regards

Dear Angela Thank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions about your experience at our hotel. We are very happy to know that you enjoyed the friendliness and attention of the staff, as well as the delicious food we offer in our buffet. We are sorry to hear that you had difficulties booking at our other restaurants; we will definitely take your comments into consideration to improve our booking processes and make them more accessible to all our guests.Regarding the location of your room and the view, we regret that it did not completely meet your expectations. We strive to provide our guests with a pleasant experience and would like to apologize for any inconvenience this has caused. Please be assured that we will take your comments into consideration to improve the experience for our future guests.Regarding your impressions with the bathroom. We strive to keep our facilities in top condition and will take immediate steps to address any areas that need attention, including possible remodeling.We look forward to having the pleasure of welcoming you back in the near future and providing you with a much more memorable experience, demonstrating that our commitment is to your satisfaction. Best regards

Dear ElijahThank you very much for choosing us for your vacation, we are sorry to hear that your rating towards us has been negative, we would have liked to have an approach and improve your vacation experience. We look forward to welcoming you back and providing you with a much more memorable stay. Best regards

Dear Isela Thank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions of your experience at our hotel. We are delighted to hear that your stay at our hotel was so dynamic and exciting. Our goal is to provide an unforgettable experience for all of our guests, and we are glad to hear that you were able to enjoy a wide variety of activities during your time with us.We are committed to providing entertainment options for all tastes and ages, and we are proud to know that you found something to do at all times. We look forward to welcoming you back in the future and continuing to provide you with memorable experiences. Best regards

Dear Kyna Thank you very much for choosing us for your vacation, we are sorry to hear that your rating towards us has been regular, we would have liked to have an approach and improve your vacation experience. We look forward to welcoming you back and providing you with a much more memorable stay. Best regards

Dear Mary Thank you very much for choosing us for your vacation, we are sorry to hear that your rating towards us has been negative, we would have liked to have an approach and improve your vacation experience. We look forward to welcoming you back and providing you with a much more memorable stay. Best regards

Dear Debra Thank you very much for your kind opinion. We are very happy that your stay has been memorable.We hope you will visit your second home again very soon and enjoy a new memorable experience.Kind regards.

Dear Willlie We would like to thank you for the wonderful comment that we shared after your recent visit to Crown Paradise, we are delighted to know that we have exceeded your expectations and to know that you have enjoyed every detail of your stay.We hope to have the pleasure of being your hosts again soon on your next vacation.Kind regards

Dear KiyoumarsThank you for choosing us as your vacation destination in Puerto Vallarta and we appreciate you sharing your impressions about your experience at our hotel.We sincerely regret that your experience at our hotel did not meet your expectations. First of all, we sincerely apologize for the incident in the restaurant. All of our guests deserve attentive and seamless service, and it is unacceptable that you were not allowed to enter an empty restaurant. We will investigate what happened and take the necessary steps to ensure that similar situations do not occur in the future.Regarding the plumbing issue that resulted in cold showers, we understand how uncomfortable this situation can be and offer our sincerest apologies. We have taken note of this issue and will actively work to resolve it as soon as possible to ensure that all of our guests enjoy hot showers during their stay.Regarding the Internet issues, we are investigating this matter with our Internet service provider and will take steps to improve the quality of our connection so that our guests can enjoy an uninterrupted experience.We hope to have the opportunity to welcome you again in the future and provide you with a much more memorable experience, demonstrating that we are committed to your satisfaction. Best regards

Dear Farideh Thank you for choosing us as your vacation destination in Puerto Vallarta and we appreciate you sharing your impressions about your experience at our hotel.We sincerely regret to hear that your experience at our resort did not live up to your expectations. We would like to apologize for any inconvenience you experienced during your visit.Our goal is to provide all of our guests with an exceptional experience and we are saddened to hear that we did not meet your expectations. We value your feedback and take it very seriously, as it helps us to identify areas of improvement and work on them to provide a more satisfying experience for our future guests.We would love the opportunity to speak with you in more detail about your impressions to better understand what went wrong during your stay and how we can improve in the future. Please feel free to contact us so that we can address your concerns more specifically.We look forward to regaining your trust and having the opportunity to welcome you back in the near future and provide you with a much more memorable experience, demonstrating that we are committed to your satisfaction. Best regards

Dear Cheri Thank you very much for your kind opinion. We are very happy that your stay has been memorable.We hope you will visit your second home again very soon and enjoy a new memorable experience.Kind regards.

Dear Donna Thank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions of your experience at our hotel.We are pleased to know that you found our staff excellent and our rooms clean, as well as that you enjoyed the beverages.However, we regret that your experience was not completely satisfactory in other respects. We apologize for any inconvenience you experienced due to the quality of the food and the temperature of the buffet items. We are reviewing our preparation and service processes to ensure that we can provide a more satisfying dining experience in the future.Regarding beach cleanliness and hotel maintenance, we are intensifying our efforts to address these issues immediately. We will work on improving the cleanliness of the beach chairs and beds, as well as making the necessary repairs to the affected areas of the paint and faucets. We want to assure you that we are committed to making the necessary improvements to keep our facilities in top condition for all of our guests.We hope to have the opportunity to welcome you again in the future and provide you with a much more memorable experience, demonstrating that we are committed to your satisfaction. Best regards

Dear Nancy Thank you very much for your kind opinion. We are very happy that your stay has been memorable.We hope you will visit your second home again very soon and enjoy a new memorable experience.Kind regards.

Dear DianeThank you for choosing us as your vacation destination in Puerto Vallarta and we appreciate you sharing your impressions about your experience at our hotel.We are very pleased to know that you enjoyed the friendliness and attention of our staff, as well as the facilities we offer, such as the beach bar and the varied buffet.However, we understand that it can be a nuisance to be interrupted while trying to relax and enjoy your vacation. We take your comments seriously and will be taking steps to address this situation and ensure that our guests can enjoy a smooth and uninterrupted experience at our facilities.We look forward to the opportunity to welcome you back in the future and provide you with an even more memorable experience, demonstrating that our commitment is to your satisfaction. Best regards

Dear Charles Thank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions of your experience at our hotel.We regret that your experience did not completely meet your expectations. We strive to provide our guests with a memorable experience and regret if we failed to convey the level of care and dedication you expected in our facilities.We take your impressions very seriously and will use them as an opportunity to improve. We value your feedback and want to assure you that we are committed to doing everything we can to improve our services and facilities.We hope to have the opportunity to welcome you again in the future and provide you with a much more memorable experience, demonstrating that we are committed to your satisfaction. Best regards

Estimado,Agradecemos que nos haya elegido para pasar sus vacaciones en nuestro hotel Crown Paradise Golden Puerto Vallarta, así como también agradecemos por sus comentarios detallados y tomarse el tiempo para calificar su experiencia en nuestro hotel.Lamentamos mucho saber que su experiencia en nuestros restaurantes especializados no estuvo a la altura de sus expectativas. Valoramos sus comentarios y los tendremos en cuenta para mejorar la calidad de nuestros servicios gastronómicos.Nos esforzamos por brindar una experiencia culinaria excepcional, y lamentamos no haber cumplido con sus expectativas en esta ocasión. Tomaremos medidas para abordar sus preocupaciones y garantizar una experiencia gastronómica más satisfactoria en el futuro.Esperamos tener la oportunidad de recibirlo nuevamente en el futuro y ofrecerle una estadía completamente memorable.Saludos Cordiales.