Ratings based on 523 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
80% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Guadalajara

Excelente hotel para la familia

Posted Feb 5, 2016
Pros: La ubicación, las instalaciones y el trato amable del personal, los alimentos y el servicio de bar en la playa súper atentos y constantes,
Cons: definitiva les hace falta cambiar las televisiones que son muy pequeñas y ponerlas en el área donde esta el sillón para poder aprovechar ese espacio
Location: Excelente ubicación y servicio, en el mismo hotel se tiene la opción de todo tipo de actividades
Definitivamente una experiencia muy agradable, el personal siempre amable. Los alimentos superaron mis expectativas realmente, aunque creo les hace falta un poco mas de variedad en el menú infantil. Las habitaciones muy amplias y cómodas, además de que la bañera y el jacuzzi en el balcón le dan un toque excelente.
4 out of 5
Recommended
for Everyone
by A verified traveler

A clear 4 star hotel

Posted Dec 28, 2015
Pros: Staff/comfortable beds/location
Cons: The food--it just felt a little cheap and lacking in variety and flavor.
We have had the good fortune to stay at a number of 5 star resorts including the Grand Velas right down the street from Dreams. There is a clear difference between this four star property and a 5 star property. And that's ok. Don't expect great food, but you can expect friendly staff and clean rooms. The beach area was rather small--probably a total of 30 to 40 seats total. We didn't mind too much sitting on the sand as we never stayed long.
Comment from Hotel Management
Feb 5, 2016 by Horacio Flores, Hotel Management
Thank you very much for your interesting comments on your recent trip to Dreams Villamagna . Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels. It was a real honor to have you here; hopefully you can come back soon to live another Dreams experience. Greetings from Riviera Nayarit Cordially Horacio Flores Rooms Division Manager hflores@dreamsresorts.com
2 out of 5
by A verified traveler

Bad food early nights

Posted Dec 5, 2015
I was there for a wedding. Now please understand that I am NOT a all inclusive traveler. The grounds were nice. The room was nice food was bad. Like most all inclusive they try to make local food for tourists and fail. The bars closed at 12 and the place was deserted. Tragic as I was headed back to my room to be grounded for the night. Now that the wedding is over ( but must add that the wedding was first class and done well ) I have come back down to PV where the food is good, and I am allowed to be out past 12
Comment from Hotel Management
Feb 5, 2016 by Horacio Flores, Hotel Management
Thank you for your comments for us are very important and help us to improve in all aspects, we hope to have you back as a guest in the near future. sincerely Horacio Flores Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Beautiful views of the ocean from upper floors

Posted Nov 15, 2015
Pros: Fun, efficient and friendly staff. Gorgeous pool.
Cons: Funny smell in room. Maybe a dehumidifier.
Location: Beautiful beach location. Great golf at Flamingos, marina Vallarta. Rhythms of the night tour with Vallarta Adventures, Bucerias, Sayulita, malecon.
Only negative was the musty smell in the room, especially the pillows- guess they need a dehumidifier in there. Overall, great value, great service from all of the staff who are cheerful and efficient. Loved the theme night dinners/shows, no reservations needed at any of the restraunts, really good selection of bar drinks/cocktails. The beach is beautiful, good swimming there and in the gorgeous pools. Lots of activities and the activity staff are particularly good. Beach volleyball, pool aerobics, boogie boarding, tequila tasting, Spanish lessons, tennis lessons, kayaking to name a few.
Comment from Hotel Management
Feb 7, 2016 by Horacio Flores, Hotel Management
First; I would like to thank you for taking the time to record your comments and experiences while you were here at Dreams Villamagna Nuevo Vallarta Of course it is never pleasant to hear that we have disappointed one of our customers. Please accept our apologies for failing in that instance, but your comments will certainly be taken into consideration and acted upon and will help us in improving our facilities and services. Sincerely Horacio Flores Rooms Division Manager
4 out of 5
by MINERVA from MONTERREY

BUEN HOTEL

Posted Nov 5, 2015 on Hotels
EL SERVICIO ES MAGNIFICO, SOLO QUE YA REQUIERE MANTENIEMIENTO EL HOTEL, LA TELEVISION SE VEIA MAL Y EL INTERNET NUNCA FUNCIONO
Comment from Hotel Management
Feb 4, 2016 by Horacio Flores, Hotel Management
Estimado Huésped gracias por sus comentarios nos ayudan mucho a mejorar los aspectos negativos que observó durante su estancia, ya nuestro gerente de mantenimiento y de informatica han tomado nota de su experiencia. Será un placer tenerlo de nuevo con nosotros en un futuro cercano y así constate las mejoras en las áreas que nos menciono. Sinceramente. Horacio Flores Gerente de Division Cuartos
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Great oceanfront resort

Posted Oct 12, 2015
Pros: We love that it's all inclusive and the beach had good conditions.
Cons: All was very good
Location: Oceanfront resort with a short ride from airport. We pretty much stayed in resort with the exception of a tour to the Marieta Islands
A wonderful all inclusive oceanfront resort with amazing ocean views from the private balcony and views of lush greenery from the front entrance to room. The food was very good and the 24 hr room service was great and delivery was done in a timely manner. Overall great experience in a resort with a very friendly resort staff.
Comment from Hotel Management
Feb 4, 2016 by Horacio Flores, Hotel Management
Thank you very much for your interesting comments on your recent trip to Dreams Villamagna . Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels. It was a real honor to have you here; hopefully you can come back soon to live another Dreams experience. Greetings from Riviera Nayarit
4 out of 5
Recommended
for Everyone
by A verified traveler from sacramento ca

Posted Oct 1, 2015
The hotel is beautiful. The ocean view room I had booked was very clean and the bed was very comfortable. The staff was very accommodating. Not once was my fiancé and I hassled by a timeshare representative. Food was delicious especially the Portofino restaurant.
Comment from Hotel Management
Feb 6, 2016 by Horacio Flores, Hotel Management
First; I would like to thank you for taking the time to record your comments and experiences while you were here at Dreams Villamagna Nuevo Vallarta, Our most important concern is for our guests to enjoy a time of relaxation and complete their experience in all aspects: service, facilities, entertainment, food and beverage. Once again, we appreciate your time for sharing your comments and for helping us to be better. Sincerely Horacio Flores Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, Texas

Family oriented resort with tasty food & comfy bed

Posted Aug 17, 2015
We enjoyed our stay at Dreams because the room was very clean and comfortable. The food offered at the Mexican restaurant inside the resort was delicious. Overall, all the food offered at the different restaurants was very tasty. Cons: no bar inside the pool, no drinks allowed inside the pool, resort shares it's pools with the Villamagna condominiums, no noise after 10 & pool closes at 9. If you are traveling with your significant other or with friends look for an adults only resort. We felt a bit out of place at this resort.
Comment from Hotel Management
Feb 7, 2016 by Horacio Flores, Hotel Management
First; I would like to thank you for taking the time to record your comments and experiences while you were here at Dreams Villamagna Nuevo Vallarta, Our most important concern is for our guests to enjoy a time of relaxation and complete their experience in all aspects: service, facilities, entertainment, food and beverage. Once again, we appreciate your time for sharing your comments and for helping us to be better. Sincerely Horacio Flores Rooms Division Manager
4 out of 5
Recommended
for Couples
by Skullzone

Beautiful Resort

Posted Jun 30, 2015 on Orbitz
There is nothing like going to an all inclusive resort. The food was great and the pool was awesome. You never had to leave the resort to find entertainment or something to do. The rooms were clean, spacious and the beds were comfy.
3 out of 5
by A verified traveler

Posted Jun 30, 2015 on Hotels
Karen and David on the club level provided excellent customer service!!
Comment from Hotel Management
Feb 5, 2016 by Horacio Flores, Hotel Management
First; I would like to thank you for taking the time to record your comments and experiences while you were here at Dreams Villamagna Nuevo Vallarta, we will share with Karen your comments,Once again, we appreciate your time for sharing your comments and for helping us to be better. Sincerely Horacio Flores Rooms Division Manager