Ratings based on 218 Verified Reviews

3.9 out of 5
82% of guests recommend
4.2 Room cleanliness
4.5 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from New Hampshire

Great location

Posted Jan 14, 2017
Pros: It is right on the water
Cons: The beds are extremely uncomfortable. Spring mattresses are a thing of the past, its time to upgrade them.
Location: Location is good for beach activities and is withing walking distance of the Marine terminal for water excursions.
Excellent view from the tower rooms on my floor 11
3 out of 5
Recommended
for Everyone
by A verified traveler

Friendly is the correct name

Posted Jan 7, 2017
The hotel staff were well very friendly, rooms were a good size but a bit dated, pools were good, hot tubs dated, beach and beach staff were great, the food was good, the fitness room/gym was too small and did not have enough equipment for proper workouts, overall I really enjoyed my stay there.
3 out of 5
by A verified traveler

Family oriented , nice beach

Posted Jan 1, 2017
Nice and safe beach, ideal for small kids and family, but far away from broad walk and romantic zone
Comment from Hotel Management
Jan 4, 2017 by Friendly Vallarta Team, Hotel Management
Dear Tiffany, Thank you for choosen Friendly Vallarta for your vacation and for leaving us your valious comments. Its nice to hear about you have a good stay and enjoy all our resort. We hope to see you soon again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Nice hotel. Close to the beach.

Posted Dec 27, 2016
I got a good vacation. People were really friendly. Thanks to people who helped me to feel like at home!
Comment from Hotel Management
Jan 4, 2017 by Friendly Vallarta Team, Hotel Management
Hello Mikhail, Thank you very much for sharing your experience with us. We´re really happy to know that you had a great moments in the hotel. Our main goal its provide the best friendly service on city and read you its a pleasure for us. Thanks again and please come back soon to your second home in Puerto Vallarta.
4 out of 5
Recommended
for Couples
by A verified traveler from Canada

Hotel is close to downtown

Posted Dec 24, 2016
Pros: The friendly staff
Cons: They need to focus on the maintenance of the hotel
Location: It is located close to a mall and close to downtown
This is a great close to downtown with great staff. The hotel is starting to get a bit tried. The hot tubs are not hot just warm. The hotel room has problems with poor water pressure and very poor pressure.The staff is what makes this a great hotel. This is our 2nd time at the Friendly and what we noticed this that the hotel was occupied with a lot of the local people especially with university students partying all hours of the night. The other thing was the food was not as good as our last trip they seemed to be catering to mexicans with more mexican food. This is still a good hotel and we would likely stay there again.
Comment from Hotel Management
Jan 4, 2017 by Friendly Vallarta Team, Hotel Management
Dear Richard, At first, thank you for sharing your comments with us, its very important your opinion. We work everytime to give to all our guest the best experience vacation and its nice to read that we are doing a good job.
4 out of 5
Recommended
for Everyone
by A verified traveler from Gonzales, ca

Nice place

Posted Dec 23, 2016
It was a great experience, the people are great, i would deffenetly recomend this place
Comment from Hotel Management
Jan 4, 2017 by Friendly Vallarta Team., Hotel Management
Dear Jose, Thank you for leaving your comments, these are very important for us. We will waiting for you for next time that you visit us. Be Friendly!
4 out of 5
Recommended
for Other
by A verified traveler from San Francisco, CA

Enjoyed very much

Posted Dec 20, 2016
Cons: The rooms may need renovation. We thought dancing classes would be nice to add.
Location: Location is convenient and it is easy to get to the downtown. There are shopping sites nearby. City Bank with good exchange rates is 10 min walk.
The staff was very friendly and professional and easy to reach out. We felt home. Food for everyone's choice. Swimming pools and spas are very convenient, water temperature excellent. The drinks in the bar were excellent. Great variety of classes and activities for any age and interest. We liked everyday evening entertainment. The private beach is not big, but well planned. All in all great experience and we are thinking about coming again soon!
Comment from Hotel Management
Jan 4, 2017 by Friendly Vallarta Team, Hotel Management
Dear E & E: Thank you for share your vacation experience with us. We work hardly to be better and make happy all our guest. We hope to see you again in this resort.
3 out of 5
by A verified traveler from Texas

Great staff and views!

Posted Dec 20, 2016
We thoroughly enjoyed the staff and the view we had from our balcony. It overlooked the pool and water...and the sunsets were gorgeous. We felt like the rooms are in desperate need of repair and upgrading. The faucets leaked onto the counter and every time we used the tub..we had very warm water at best. The metal holding up our bathroom counter was completely rusted thru and appeared it could give way at any moment. The food was average, but we didn't have an opportunity to try the Asian Restaurant or the Frida Restaurant. If you stay in the tower near the lobby as we did,be prepared for it to be extremely loud at night. We put plllows on the floor at our door to subdue the noise...and that helped. We also had booked a king and were told on arrival they were out. All in all it was pleasant, as the staff is amazing.. but we will probably try a different resort, maybe closer to the boardwalk next time.
3 out of 5
by A verified traveler from Chicago, IL

Decent hotel, on the lovely beach

Posted Dec 17, 2016
Pros: Staff was very nice and helpful.
Cons: Friendly needs to do there construction during the summer, during the down season.
Location: Location on beach is superb.
Friendly Vallarta is a decent hotel, in a wonderful location. I enjoyed my stay, but would not consider staying there in the future. First, the hotel was under constant construction during my whole stay. Hammering and work was being done all day and all through the night, past 1 AM. Second, the rooms are more than a bit run down and slightly dirty. The sliding glass door had duct tape on it as a repair. Construction on the pool went on all day and all night. Expedia knew that there was extensive construction going on at Friendly, and chose NOT TO INFORM me or anyone else of this fact. If I had known this, I would not have stayed at Frontier.
5 out of 5
Recommended
for Everyone
by A verified traveler from colorado

Very nice resort

Posted Dec 9, 2016
Pros: Beach, staff, food
Cons: The rooms are a little dated but not bad
Location: The beach is awesome
The friendly Vallarta is such a wonderful resort. The resort was clean, tidy, and as their name states friendly. My wife and I went down to Puerto Vallarta for our anniversary and were treated like royalty by the staff at the friendly. The food was very good and there is a lot of places to eat, from an Italian restaurant to Mexican to sushi and the buffets. I recommend the friendly Vallarta for anyone who just wants to get away for awhile.