Love that Mexican Charm and Hospitality!
Posted Feb 6, 2017
As many others have already said, I also found in my 22 days (my 4th time at the Hacienda) that all the staff without exception, from the management, front door, reception areas, in the restaurants/bars, and throughout the complex are skilled, very friendly, and extremely accommodating. The hotel guests include a lot of fellow Canadians I noticed, but what I really appreciated was the fact that often there were Mexican families coming that made me feel I was really experiencing Mexico. The hotel itself and the daily menu added to that experience and that's why I think so many people return year after year. There are only about 155 rooms so you quickly recognize everyone staying there. I found the staff very eager to help when I let them know I had been working on my espanol for a couple of years. A big positive change from my last visit was the excellent evening musical entertainment for singing and dancing that many seemed to enjoy. The Hacienda is a great place to mellow out and relax, mix work with pleasure if necessary, and interact with all the fantastic staff working there. The only criticism would be---the time goes by too fast!!
Comment from Hotel Management
Feb 6, 2017 by MOD Rodolfo Esparza, Hotel Management
We are proud that you have had an excellent vacation in our Hacienda, most of our guests enjoy our great variety of food and drinks, our greatest commitment is to provide services with warmth and quality.
We wish to be able to assist you again in your next visit to our beautiful Puerto Vallarta.