Get an overview of this hotel3-star Puerto Vallarta hotel in Romantic Zone, near Malecon


Located in Romantic Zone, this hotel is within 1 mi (2 km) of Galeria Olinala and Malecon. Uno is 1.7 mi (2.7 km) away.

Hotel Features

This hotel features 2 outdoor pools, a bar/lounge, and a coffee shop/café. WiFi in public areas is free. Other amenities include a rooftop terrace, concierge services, and a 24-hour front desk.

Room Amenities

All 77 rooms offer free WiFi, room service, and showers.

Hotel Amenities

Hotel Amenities

Hotel Eloisa features 2 outdoor swimming pools. The hotel offers a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

This Puerto Vallarta hotel also offers a rooftop terrace, a library, and tour/ticket assistance.

  • Number of buildings/towers - 1 
  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 77 
  • Babysitting or childcare 
  • Number of floors - 5 
  • Bar/lounge 
  • Coffee shop or café 
  • Concierge services 
  • Gift shops or newsstand 
  • Number of outdoor pools - 2 
  • Tours/ticket assistance 
  • Rooftop terrace 
  • Hair salon 
  • Shopping on site 
  • Elevator/lift 
  • Library 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Free WiFi 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Free Wi-Fi  
  • Babysitting or childcare (surcharge)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Access via exterior corridors 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Shower only 
  • Free WiFi 
  • Room service (limited hours) 
  • Connecting/adjoining rooms available 

Where to Eat

Room service (during limited hours) is available.

Nearby Things to Do

2 outdoor swimming pools are on site.


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 

Hotel Policies


Check-in time starts at 3 PM

Check-in time ends at 10 PM

Minimum check-in age is 18


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.


  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

No rollaway/extra beds available

No cribs (infant beds) available

No pets or service animals allowed

Hotel Name

  • Eloisa Hotel
  • Eloisa Puerto Vallarta
  • Hotel Eloisa
  • Hotel Eloisa Puerto Vallarta

We should mention

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

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Learn more.
3.4 out of 5
79% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
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good location close to everything

5 out of 5
by from Palm Springs
Posted Feb 15, 2017
Pros: location
Cons: friendliness of staff
Location: perfect location close to everything within walking distance
enjoyed being close to everything but staff can be friendly
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Front desk (Ramon) was not helpful.

3 out of 5
by from san francisco
Posted Feb 15, 2017
I had three handwritten messages left for me at the front desk. I was not alerted or told. These meetings were missed. Add sketchy wifi and the hotel was not as user friendly as could be. Television blaring in the neighbor's room. I contacted security and received little attention. Finally, after co fronting security at 1;15am, the matter was resolved. But the excessive effort at this late hour is not appropriate. The location is fine
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Nice location for beach and people watching

3 out of 5
Posted Feb 13, 2017
The best thing about this hotel is it's location to the beach and old town PV. The central plaza is out your front door for Sat. Market and a free Friday night pageant. All the rooms in the hotel are equipped differently. Our first room had many problems, so we asked to move. The next room was so much better. Don't be afraid to move rooms!
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Nice area and close to the malicon and beach

4 out of 5
by from canada
Posted Feb 8, 2017
Pros: Handy to our favorite area
Cons: A TV in the room would be very nice
Location: Close to malicon and beach and Plaza and restaurants
We like being close to all the action of old town Puerto vallarta
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Great economy hotel in zona romantica.

4 out of 5
by from Erie, Co
Posted Feb 7, 2017
Right in the middle of great restaurants and bars in romantic zone. Just 1/2 block to the beach. Nice views on the roof top with swimming pool. Rooms and beds are not great, but the price and location make up for that. Staff was excellent.
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Basic hotel close to the beach and noisy area

1 out of 5
by from Toronto Canada
Posted Feb 5, 2017
I didn't choose this hotel directly but through a"Surprise offer" by Expedia. Very misleading since they compare this basic with major chain 4--5star hotels in the same area . Once you have purchased the "Surprise " room they show you what you got. When I arrived at the hotel, this room was so basic that had no AC but a fan and no TV. The hotel offered me an upgrade 11$ US per day which I ovbiously chose. Yet I was not able to sleep due to the loud noise from drunkers passing by my room window . When asked to change my room to a corner room away from the noise I was told it was impossible. I only stayed there one night. I'm still waiting for a response from Expedia about my refund and still have not had any answers. Not a good deal at all!
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Safe place in the middle of downTown

4 out of 5
by from Santa Rosa,CA
Posted Jan 29, 2017
Pros: The staff. The safe feeling.
Cons: Wifi
Location: Perfect location.
Perfect place to walk the Malicon or go out to dinner. It's right across from a park transport Ana view of the water from front sidec
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1 out of 5
by from canada
Posted Jan 27, 2017
Rooms are small with bars no light, no view hard to get an upgrade, towels and bedding are clean but with stains u have to ask for more towels, cleaning staffs are nice, front desk staff not helpful at all.
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2nd stay at Family Friendly budget Hotel

4 out of 5
by from pacific NW
Posted Jan 26, 2017
Pros: The front desk staff, and maintence man are very nice. Front desk people have been here a long time, and can help direct you.
Location: Hotel is on a deadend street, across from a lovely park, in the south end of town..1/2 block off beachfront. Walkable area, with loads of restaurants
we lucked into one of the rare 1 bedroom suites, and throughly enjoyed the room. We had a small balcony, 2 stories above the small lobby pool. Good neighborhood and buzy area for finding smaller stores, eaterys, and bars. 1/2 a block off of beach. Most everything within a 3-4 block area, walkable in all directions. Only a few small drawbacks...our suite was directly across from the elevator, and people congregated there at all hours. There is an outside window opening in a hallway down from our room. We quickly learned that anyone at that window could look directly into our room, through the insuficent drapes...We will stay here again, reserving the studio rooms.
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Nice hotel close to beach.

3 out of 5
Posted Jan 25, 2017
Great location, very reasonably priced. I will stay there again.
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