Ratings based on 279 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

just few blocks from Malicon

Posted Feb 10, 2016
Pros: good location, clean.
Cons: I think they can get safes into rooms.
Location: very nice local restaurants around. gift shops.
I've got blast there. Most of the Staff was very friendly and helpful, hospitable. Only one thing was not pleasant to see breakfast attendant asking guests for tips, it was so uncomfortable.
Comment from Hotel Management
Feb 11, 2016 by Patricia Arteaga, Hotel Management
Thank you for posting a review! We apologize on the breakfast attendant conduct, we will pay close attention to it. Thank you as well for your kind suggestions, they are being taken into consideration. We are happy to know you enjoyed our location and cleanliness. It was our pleasure to have you stay with us! Please come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

a Great Stay

Posted Feb 8, 2016
Pros: modern and clean
Location: shopping, clubs, sight seeing and awesome restaraunts with a cuban club for dancing literally 2 blocks away
very convenient, friendly and helpful staff, great breakfast, clean room and close to malecon
Comment from Hotel Management
Feb 8, 2016 by Patricia Arteaga, Hotel Management
We are very happy to read you had a pleasant stay. It was our pleasure to have you over. Please, come back soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Reasonable Hotel Rates, Best Location

Posted Feb 3, 2016
Pros: Location & Hotel Rates
Cons: Need Bed Blankets, Wi-Fi, Cup in Room and Ice/Soda Machine.
Location: One block to Beach and Board Walk
Best location! They should have blanket because have only sheet. Also they should not ad Wi-Fi because it's not work (sometime works).
Comment from Hotel Management
Feb 8, 2016 by Patricia Arteaga, Hotel Management
We are happy to read you enjoyed our location so much. We apologize on the inconveniences caused by the WiFi and by the lack of blankets. We appreciate you taking the time to let us know. It was a pleasure to have you stay with us!
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Strategic location

Posted Jan 23, 2016
Pros: The price which also includes breakfast and location plus the very attentive English speaking staff who go outside and call a cab for you .
Cons: Definitely the strong smell on room 111.....and yes a faster WIFI !
Location: It's close to almost everything u need , restaurants , pharmacy , souvenir shops , massage parlor , gelato store , malecon and othe landmarks in PVR .
The first nite was a nightmare , couldn't sleep with the strong smell coming from the bathroom (?) , it smells like a stagnant canal or gas plus it's kinda noisy on the first floor where you hear everything that goes on below the street , but it has a veranda with chair where u can sip a drink or read a book . Anyways , early the next morning talked to the wonderful staff about my issue and they gladly moved me to a different room on the 2nd floor , including my things since I have an early excursion that day , what a relief when I came back to a much better room .
Comment from Hotel Management
Feb 1, 2016 by Patricia Arteaga, Hotel Management
We thank you for the time you took to post a review. We are glad to know we solved the issue that arouse during your stay. It was our pleasure to do so and to have you stay with us! Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler from québec,Canada

Aqualité prix difficile de faire mieux!

Posted Jan 22, 2016
Pros: Son emplacement et le personnel courtois!
Cons: Je ne me serai pas baigné dans la piscine pour moi la qualité de l'eau et le sable au fond correspond pas à mes critères de qualité. Malgré entretien!
Location: PV est une ville vivante, dynamique où il fait bon marcher,manger s'installer sur les terrasses et simplement regarder le temps passer .
Petit hôtel sur la route principale traversant PV, situé à 2/3 blocs du Malecon.tout se fait à pied, l'auto n'a pas bougée du stationnement. Les déjeuners très bon, choix de plats chauds et l'accueil du personnel est super. Excellente recommandations de Resto, en dehors du Malecon, plus local....moins touristique et surtout critères propreté et qualité.
Comment from Hotel Management
Feb 4, 2016 by Patricia Arteaga, Hotel Management
Merci beaucoup pour vos commentaires . Nous sommes heureux de savoir que votre séjour a été agréable . Nous sommes impatients de vous accueillir bientôt.
5 out of 5
Recommended
for Everyone
by A verified traveler

Centrico

Posted Jan 18, 2016
Todo muy bien; el personal es muy atento. Tanto para llegar como para irme fue facil
Comment from Hotel Management
Feb 2, 2016 by Patricia Arteaga, Hotel Management
Nos da mucho gusto leer que su experiencia de estancia fue ideal. Para nosotros fue un verdadero palcer haberle hospedado. Esperamos su pronto regreso a esta su casa lejos de casa. ¡Gracias!
4 out of 5
Recommended
for Everyone
by A verified traveler from Bath Ontario

Convenient for shopping and sight seeing

Posted Jan 16, 2016
Pros: Location is ideal. Staff is helpful and polite
Cons: The bedroom lighting is inadequate for evening reading. Also. more counter space would be helpful
Location: Location is ideal forwalking and enjoying the melicon
We enjoyed our one week stay - The staff were friendly and very helpful. Good restaurants in the area. The melicon is a great place to wander and shop.
Comment from Hotel Management
Feb 1, 2016 by Patrcia Arteaga, Hotel Management
Thank you very much for your feedback. We appreciate the time you took to let us know how we can improve but also what you enjoyed. Thank you so much for staying with us!
4 out of 5
Recommended
for Everyone
by A verified traveler from Poços de Caldas-MG, Brasil

A poucos metros do malecón

Posted Jan 13, 2016
Hotel muito agradável, pessoal receptivo, localizado no centro, em rua com várias lojinhas e todo tipo de comércio, inclusive um supermercado. Na mesma rua também, a alguns passos, começa o malecón, onde podemos passear, caminhar, vendo inúmeras atrações gratuitas. Hotel não cobrou nenhuma taxa adicional. Foi uma excelente estadia.
3 out of 5
Recommended
for Everyone
by A verified traveler

It is what it is

Posted Jan 12, 2016
It's fine for the price. The room we were in was a bit musty but the bed was pretty comfortable and the staff was great. It's a short walk from the Malecon and the beach. If you're looking for a short term or budget stay, this is fine.
Comment from Hotel Management
Feb 1, 2016 by Patricia Arteaga, Hotel Management
Thank you for your review! We are happy to read you had a good experience. We were very happy to have you stay with us! Thank you!
2 out of 5
by A verified traveler from Maple Grove, MN

Cheap Hotel, Never Again!

Posted Jan 8, 2016
Pros: It is clean and it smells great.
Cons: It is so disappointing to get to your destination spot and get the wrong room for a married couple. Don't get the rooms wrong.
First of all, I got the wrong room with two single beds instead of a double. I had to wait a day to get the room I originally requested. The rooms are so small, I didn't like them at all. Lobby was clean, bar always empty, pool is so small, maybe 4-5 people at the most at any point and time. the included breakfast was american style which I didn't like, I'm in Mexico, I want mexican food. I won't stay here again, EVER.
Comment from Hotel Management
Feb 1, 2016 by Patricia Arteaga, Hotel Management
We are very sorry to read about your not so pleasant experience and we apologize for all inconveniences we might've caused you. Thank you for your feedback and for staying with us!