Ratings based on 304 Verified Reviews

4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Couples
by A verified traveler from Oakland, CA

Always a reliable choice, unbeatable location

Posted Jan 19, 2017
Pros: Easy check-in, check-out process Great front desk staff, easy to deal with and very helpful in calling cabs on our behalf (for large party)
Cons: Improve bedding situation Warmer swimming pool
Location: Near everything, super convenient - location can't be beat
I've stayed here over ten times in the last 5 + years. I love many things about Hotel Roger but starting to see the actual facilities drop a little. While the hotel itself is very clean (always), well-lit, safe and welcoming at all times, it lacks actual comfort when it comes to rooms. I don't mind that its a budget hotel. I do, however, wish the sheets were maybe a tiny bit higher quality and there was a blanket on the bed (not simply an old bed spread). Pillows are old, our room we stayed in for 7 nights was damp (including mattress) and smelled of mold. I'll come back here, definitely. I love supporting these folks, but I need to figure out how to avoid the TINY room situation and also the lack of decent bedding.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Perfect location

Posted Jan 15, 2017
Location: On Friday nights, the local art galleries host an art walk with free wine. On Saturday mornings, the main plaza hosts a farmer's market.
Traveling solo, I wanted to be close to the action rather than at a beach resort outside of town. The hotel is located in the heart of the Zona Romantica, steps away from great restaurants, bars, coffee houses, shops, art galleries, etc. The neighborhood is full of tourists and expats so most of the businesses are up to an international standard of quality. The beach is two blocks away and the hotel can provide a beach towel for a 200 pesos deposit. The staff were wonderful. Most people in the hotel and the neighborhood spoke English, so I was able to get around with my broken Spanish. The wi-fi was free and fast. Some of the furniture and fixtures could have been better maintained, but overall the room was very functional, especially considering the price. The city bus terminal is one block away. This is a great way to get around since most places in the city are along one main drag. I used the bus to get to and from the airport for the equivalent of 35 cents each way at today's exchange rate.
4 out of 5
Recommended
for Everyone
by A verified traveler from Nebraska

Great location

Posted Jan 13, 2017
Pros: Location and price
Cons: Pillows.
Location: Great location in middle of Zona Romantica. Just 2 blocks from beach with restaurants next door and across the street.
Nice courtyard and pool. Rooms are small and basic, but for the price this is a great value.
5 out of 5
Recommended
for Everyone
by A verified traveler from SF, CA

Very comfortable for the price!

Posted Jan 10, 2017
I stayed at a property twice as expensive for 4 days in PV and at this property only for my last day. For the price this property would have been a better choice for me for my entire stay. Friendly staff and great wifi!
5 out of 5
Recommended
for Everyone
by A verified traveler from BC Canada

Posted Jan 5, 2017
Pros: Location clean and Free Wifi
Cons: More seating around pool Install elevator
Location: Close to everything great restaurants close by one block from ocean felt safe walking at night.
Great value at this old funky hotel more of a authentic Mexican experience not the fancy new resorts that are close by.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location, close to gay area and beach.

Posted Dec 27, 2016
Only bad part was the dang WiFi was so erratic.Very irritating. My room was noisy in the am as some rooms including mine looked down the adjacent restaurant's court yard. So could hear all the preparation and customer chatter in the morning. I wake early, so was not a problem for me most mornings. The rooms and facility were very clean. The hotel has many potted plans giving it a nice green look.
Comment from Hotel Management
Jan 4, 2017 by Hotel Posada de Roger, Hotel Management
We're very sorry for your experience with your wireless network, we are looking forward to fix this type of problems.
4 out of 5
Recommended
for Everyone
by A verified traveler

Quaint

Posted Dec 25, 2016
Pleasant staff. Quaint. . Room initially offered smelled musty, was cheerfully replaced.
Comment from Hotel Management
Jan 4, 2017 by Hotel Posada de Roger, Hotel Management
Thank you for taking the time to tell us about your experience, we're always trying to provide a better service an are very happy to hear we accomplished.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Mexican Hotel

Posted Dec 25, 2016
Cons: The safes are very small so if you have any electronics larger than your phone you will wind up carrying them around
The resort staff works very hard keeping everything clean and beautiful to look at. The location is perfect. The positives are that you are close to the beach and there are many great restaurants nearby. Sometimes the discos are a little loud and there is street noise. That is the downside of this location.
Comment from Hotel Management
Jan 4, 2017 by Hotel Posada de Roger, Hotel Management
Thank you very much for your comments, we are always striving to achieve a better service for you to enjoy
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 22, 2016
This is a great place and in a great location with an excellent breakfast restaurant attached. My only complaint was that they wanted to Cherie me $5 a day for a refrigerator in my room for my insulin.
Comment from Hotel Management
Dec 24, 2016 by Hotel Posada de Roger, Hotel Management
Thank you very much for taking the time to tell us about your experience, we are happy to hear you had an amazing time with us in Puerto Vallarta.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean hotel and close to beach.

Posted Dec 21, 2016
Small clean pool, purified water available, good situation. Bit overpriced for December for the standard of the rooms, which could do with a makeover.
Comment from Hotel Management
Dec 24, 2016 by Hotel Posada de Roger, Hotel Management
Thank you very much for your comments, it was a pleasure to have you as a guest and also we'll take to consideration a little makeover to our rooms