Ratings based on 620 Verified Reviews

4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 11, 2017
It was simple, but very nice. The room was clean (and air-conditioned), the staff was welcoming, and the courtyard was beautiful. It was walking distance to tons of bars, restaurants, and the beach. I would stay here again.
Comment from Hotel Management
Jul 12, 2017 by Hotel Posada de Roger, Hotel Management
Thank you so much for your comment and your preference, we are always looking forward to offer an excellent service, we hope to have you here for a long time more. Kind regards.
2 out of 5
by A verified traveler

Would not stay again

Posted Jul 10, 2017
Pros: Close to the beach
Cons: The Room!
Location: The beach, a couple of good restaurants.
Pros: Close to the beach Cons: Room did not look like pictures at all, very bare bones -No mini fridge (would have been nice to keep water cold) -Surrounded by construction sites, very loud -Restaurant inside which was also noisy -Bed was not comfortable
Comment from Hotel Management
Jul 11, 2017 by Hotel Posada de Roger, Hotel Management
We're sorry you had a bad experience with us, first we want to clarify that all of our rooms are different from each other so some rooms aren't on the photos. Also you can ask for a mini-fridge on the front desk. About the noise, we are located in the middle of the downtown area so some noise is expected and we can't do anything about the construction arround us, so if you are a light sleeper what we can do is get you a room away from the noise as much as we posibly can.
4 out of 5
Recommended
for Everyone
by A verified traveler from R

Charming quaint Mexican hotel

Posted Jul 8, 2017
Charming quaint hotel with lots of character. The rooms are arranged around a patio. Pool is on the second floor. 3 blocks from the beach, restaurants and bars around the corner. Would definitely come back
Comment from Hotel Management
Jul 12, 2017 by Hotel Posada de Roger, Hotel Management
Thank you so much for your comment, we are glad you loved your stay in Hotel Posada de Roger, and also your time Puerto Vallarta, we hope to have you here next time soon. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 3, 2017
Blah...just ok. Room was a bit dirty... Great location and great staff
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice hotel close to everything

Posted Jun 22, 2017
Pros: The location is great. Restaurants, convenience stores, the beach, and Malecon are all nearby.
Cons: It'd be nice to have a designated quiet time beginning at 10pm or so.
Check-in was quick and easy. Front desk staff is friendly and speak good English. The clerk gave me a map of the area and good directions for nearby places of interest. It's a boutique style hotel so don't expect 5 star, if you need those types of amenities stay elsewhere. There's a nice outdoor,shaded quad in the center with plants and trees throughout. It's 3 levels with a clean small-medium pool on the 3rd. No elevators but the walk up and down felt good. A/C, TV, and water pressure all worked fine. A negative is the noise...kids and adults can be heard talking loudly up until midnight and start again at about 9am. It gives you that local feel. Restaurants begin next door and go both directions. Most of them have outside dining options. The food I ate tasted great with prices beginning very cheap. The beach, more restaurants, and the Malecon begin 2-3 blocks away. If you want it, Starbucks is an easy 15 minute walk. I never needed a taxi. I love hotels like Posada de Roger...in the tourist area but not tourist prices. If you want a break from all-inclusive and resort prices, this is a great option.
Comment from Hotel Management
Jun 28, 2017 by Hotel Posada de Roger, Hotel Management
Thank you so much for your comment, we are glad you loved your stay in Hotel Posada de Roger, and also your time Puerto Vallarta, we hope to have you here next time soon. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from portland oregon

Better than expected.

Posted Jun 1, 2017
Pros: EVERYTHING
Location: Food, beach . public transport, entertainment all nearby. Family and gay friendly and elder accessible. Perfect for us.
Fabulous staff. Home away from home! Could not ask for more. I will return with my entire family as soon as possible . Thank you so much for all that you do.
Comment from Hotel Management
Jun 1, 2017 by Hotel Posada de Roger, Hotel Management
Thank you so much for your comment and your preference, we are always looking forward to offer an excellent service, we hope to have you here for a long time more. Kind regards.
1 out of 5
by A verified traveler from San Diego

Horrible experience

Posted May 25, 2017
Pros: Location
Cons: Staff not at all helpful. I made 2 trips to the hotel and got twice the aggravation !,,
Location: Lots of restaurants and bars
Tried to change reservation in person and COULD NOT CONTACT EXPEDIA VIA INTERNET per hotel request. Hotel would not cancel.
Comment from Hotel Management
May 31, 2017 by Gerencia, Hotel Management
We are sorry about the staff incident it wont happen again. One of our best best features is our team, people love our people, sorry again. About changing reservation we can help you at the hotel too, contacting expedia customer service, following the cancelation policy. Please do not hesitate to let us know if there is anything we can do to make your time more enjoyable en su proxima visita
5 out of 5
Recommended
for Everyone
by A verified traveler from houston, texas

nice hotel close to the beach and bars

Posted May 21, 2017
The hotel is very basic, but it has what I needed. It's one block away from the beach and very close to all the bars. Staff was nice, the room always clean, it had a nice pool and patio. I would defensively stay there again
Comment from Hotel Management
May 22, 2017 by Hotel Posada de Roger, Hotel Management
Thank you so much for your comment and your preference, we are always looking forward to offer an excellent service, we hope to have you here for a long time more. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Budget Boutique Hotel

Posted May 14, 2017
Great location, friendly staff, speedy check in/out. They allowed me to check in early. Surrounded by restaurants, bars and shops. Few minutes walk to the beach. Wifi needs major upgrading. Works in lobby but not too stable in other parts of hotel. Really enjoyed my stay for the 2nd time. I will be back.
Comment from Hotel Management
May 16, 2017 by Hotel Posada de Roger, Hotel Management
Thank you so much for your comment and your preference, we are always looking forward to offer an excellent service, we hope to have you here for a long time more. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value hotel, close to the beach

Posted Apr 16, 2017 on Orbitz
Pros: Location, Staff, Value
Overall good stay, would definitely consider staying again for the value and location. The first night there was a rowdy/loud guest but the staff was very considerate and took care of the issue immediately. They really went above and beyond to make us feel our concerns were valued. I would recommend to anyone looking for a mid level place close to the beach and right in the middle of downtown-can't beat the location! Also right next to Freddy's Toucan for breakfast which is great!
Comment from Hotel Management
Apr 22, 2017 by Hotel Posada de Roger, Hotel Management
Thank you very much for taking the time to tell us about your experience with us, we're glad you enjoyed your location and everything that this offers.