It pains me to give this review.
Posted Nov 30, 2014
Background: I have been going to Puerto Vallarta for over 30 years. I raised my children there during spring breaks with many girlfriends and their children. Several times we stayed at La Jolla Mismaloya, which is now Barcelo, there in Mismaloya. We would put our kids on the bus and go down to Boca de Tomatlan to have lunch and play on the beach. We would go by the Mar Serano and it would catch my eye. So this most recent trip I had gone by myself for a couple of nights, then I met up with my husband who was coming down later as flight crew. I wanted to stay as close to Boca de Tomatlan as I could, and Mar Serano caught my eye. I read all of the reviews, good and bad. I had decided those that were not glowing were from the perspective of overly critical customers, and I would have a much more accepting eye and experience, as I have stayed all over Mexico. For anyone who says the Mar Serano is a "Mexican" experience, in my opinion, is completely wrong and that comment is an insult to Mexican hoteliers. Mind you, some of the reviews were quite old, and at the time of their reviews, it may have been a more accurate statement. BUT, I can say at this moment, there is something very wrong with this hotel. It has gone derelict, no balcony dining, but rather, piles of abandoned furniture that has collected dirt. The vibe is just down right creepy. I saw no other guests. Really, I was creeped out. I am out of writing space, but I could go on and on.