We had a great stay but I wouldn't go back....
Pros: great location, nice beach area, nice pool areas, balconies, spacious rooms, mostly nice staff, beautiful sunsets and lovely lazy days.
Cons: I will prefixes this with.....we are not foodies. We can usually find things we like anywhere but the FOOD at Marival is marginal at best. Every night is a different theme but basically every night was the same just moved around and often did not look fresh.
Breakfast and lunch were okay but basic. We ended up going out for dinner the last few nights as we couldn't do another night of ham rolls and seafood stew.
Comment from Hotel Management
Apr 10, 2017 by Daphne Fernandez, General Manager, Hotel Management
Thank you very much for taking your time to share with us your review on TripAdvisor.
We are sorry to read that you experienced some inconveniences during your recent stay with us. We are surprise to read about some of our remarks.
First, we are sorry you were upset that kids are not allowed in the Jacuzzi. The main reason for this, is to keep it clean. Also, Jacuzzis are not recommended for kids, as it can affect their metabolism and growth. Safety and health are always a priority.
We are also surprised to read you did not enjoy our food. Our gourmet cuisine has always been praised upon by our guests, specially our theme night at the buffet and, foremost, our specialty restaurants. Our Food and Beverage Manager has received your comments and will investigate in this subject.
If you allow, we would like to recommend our sister resort, Marival Residences, which offers a luxury experience with personalized service, gourmet a la carte dinning with no reservations and a relaxing quiet ambiance. Also, enjoy full access to Marival Resort & Suites. We are sure Marival Residences will meet and exceed your expectations.
Thank you for bringing this matter to our attention.