Hotel was OK
Posted Aug 12, 2016
We were a group of eight, four adults and four children. Overall the vacation wasn't to bad. The check in process itself was easy. As soon as we were checked in the hotel staff sat down to explain where everything was. The staff then started in on their sales pitch. They wanted 90 minutes the next morning to discuss buying a timeshare. We told them no over and over. So they brought in another man to push the sale harder. After traveling all day, this did not sit well with us. The rooms were ok, they were just small and there wasn't much privacy. We had to ask for sheets for the pullout couch several times. The beach itself was very nice. We sat down on some nice comfortable chairs on the beach. We were told we couldn't sit there because we were not platinum members. There was a small section of just regular chairs that we were told to sit in. We left and sat by the pool. The pool was great. The two men in our group enjoyed playing volleyball and water polo. My husband lost his wrist band two days before we were to leave and the hotel wanted $17 to replace it. We like to tip housekeeping. One day I came to the room, the housekeepers had not been in our room, however, the money was gone. After talking to the front desk it appears the person replenishing the fridge was taking the money. The kids had a great time. They enjoyed the kids club, pool, water slide, & shows. The Italian restaurant was excellent and we had a fabulous waiter.