Ratings based on 1,023 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 21, 2017
Nice, Clean hotel. Friendly staff. Very accomadating.
5 out of 5
Recommended
for Everyone
by A verified traveler from LA

Great service and facilities and ideal location.

Posted Jan 13, 2017
Pros: Location is ideal. No matter which way you turn, you are looking at the ocean. Also lay out of hotel is very conducive.
Cons: Hot tub is the one thing that bothered me. The walls are so high it prevents you from taking it the view (unlike the infinity pool). N ping pong?
Location: Marina is great. Beach has jet skies. Taxi rides to downtown are a must especially the restaurants actually on the beach. Taco stands nearby too.
Didn't have one bad encounter with any staff members. Beyond polite and always went one step beyond whatever we needed. The locale is amazing and the hotel actually was better than our expectations. Everything was very reasonable as well.
Comment from Hotel Management
Jan 16, 2017 by David G, Hotel Management
Dear Nick, Thank you for sharing your feedback about your recent stay! I am delighted to know that we were able to provide you a good impression of our resort during your visit! I will happily convey your comments to the staff to keep on providing excellent services to all of our guests! Please visit us again, we will be happy to serve you at your home away from home! Frankly, David Gauna General Manager - CasaMagna Marriott Puerto Vallarta Resort & Spa
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Great Spot!

Posted Jan 5, 2017
Location: You can walk to the Marina and a quick cab ride to downtown was only $5.
This is a great hotel. First, it is absolutely gorgeous. The room we had was ocean front and we could hear the waves all night. The staff was very friendly and responsive. Spots at the pool fill up early, lots of chair saving, but we could always find a spot on the sand. They have great restaurants, we tried them all and were never disappointed. Definitely would stay here again.
Comment from Hotel Management
Jan 9, 2017 by David Gauna , Hotel Management
Dear Raylene, Thank you very much for taking the time to review us! I personally feel glad to know that you had a wonderful experience at our resort. I will personally convey your comments about the chair saving to the area in charge, in order to avoid this kind of inconveniences in the future. It is a joy for me to read that you would visit us again, so please, receive my invitation to consider our property during your next visit to Puerto Vallarta; we would love to serve you brilliantly again! Warmly, David Gauna General Manager CasaMagna Marriott Puerto Vallarta Resort & Spa
5 out of 5
Recommended
for Everyone
by A verified traveler from McAllen,TX

Beautiful hotel, confortable,recommended

Posted Jan 4, 2017
Pros: Lively lobby
Cons: Room service, menu and availability
Location: The marina
Nice spot to relax, helpful staff. Food not so good Limited variety of after dinner munchies
Comment from Hotel Management
Jan 6, 2017 by David G, Hotel Management
Dear Sam, I am glad to know we were able to cover your expectations during your visit. Rest assured that I took the time to convey your suggestions and comments to our F&B manager to improve the quality in all of our services and be able to provide you with a brilliant attention during your next visit to our resort. Please, come back soon; we would love to welcome you back to your home away from home in the beautiful Puerto Vallarta. Warmest regards, David Gauna General Manager CasaMagna Marriott Puerto Vallarta Resort & Spa
5 out of 5
Recommended
for Everyone
by A verified traveler from Mexico City

Quite and close to the beach and marina

Posted Jan 4, 2017
Very friendly staff. The hotel is a little bit old but still nice. Tho food is excelent the pool is nice and has enough space. The location is great I would come back
Comment from Hotel Management
Jan 6, 2017 by David G , Hotel Management
Dear Hand, Thank you for sharing your comments about your recent stay at our resort with us and future travelers. It is a joy for me to know you enjoyed your experience and our staff served you brilliantly during your visit! So happy to also read you took advantage of our privileged location. Thank you for considering our property for your next visit to Puerto Vallarta; we would be glad to serve you in the future! Warmest regards, David Gauna General Manager CasaMagna Marriott Puerto Vallarta Resort & Spa
5 out of 5
Recommended
for Everyone
by A verified traveler from Burlingame , ca

Perfect right on the beach walk to the marina

Posted Jan 2, 2017
Best Christmas ever...took my relatives and it was awesome
Comment from Hotel Management
Jan 4, 2017 by David G , Hotel Management
Dear Cathy, Thank you for kindly sharing your comments about your recent stay in our resort. A joy to read you and your companions enjoyed the experience to the fullest! We would feel honored to welcome you back to your home away from home in the near future. Frankly, David Gauna - General Manager - CasaMagna Marriott Puerto Vallarta Resort & Spa
4 out of 5
Recommended
for Everyone
by A verified traveler from chicago ,il.

Christmas vacation.

Posted Jan 1, 2017
I stayed here with my family over Christmas 2016. The resort is located 10 minutes from the airport and is very nice and clean. All amenitys you could need and staff is excellent. Everyone was friendly and helpful. Would highly recommend.
Comment from Hotel Management
Jan 2, 2017 by David G, Hotel Management
Dear Barry, It is a delight for me to know you decided to celebrate Christmas in our resort! A joy to read that your visit became an excellent experience. I am glad to know you enjoyed our privileged location and also had the opportunity to enjoy the brilliant service of our staff! So happy you had a wonderful time! Welcome to our family, it would be nice to serve you in the near future at your home away from home! Warmest regards, David Gauna General Manager CasaMagna Marriott Puerto Vallarta Resort & Spa
4 out of 5
Recommended
for Families
by A verified traveler

Nice hotel closer to airport and beach

Posted Dec 31, 2016
Cons: More activities in the evening and during the day. e.g. big screen movies on the beach. Dance performance. Very little activities
Good close to airport location. 30 mins from the downtown where all the nice restaurants are located. Beach is private and good. Hotel pool is good but relatively small for the size of the hotel. On premise restaurants are ok. We most of the time ended up going to downtown for meals. Breakfast buffet is very good. Kids enjoyed starting the day with breakfast. You can walk to Marina close by for additional restaurants. Overall kids enjoyed pool and the beach.
Comment from Hotel Management
Jan 2, 2017 by David G, Hotel Management
Dear guest, Thank you so much for kindly sharing your feedback on Expedia. So glad to know you had a great stay and enjoyed our privileged location: Marina Vallarta. Rest assured that we will consider your comments for you to enjoy a totally perfect experience during your next visit to our resort. This is your home away from home and would be glad to welcome you and your family back soon! Regards, David Gauna General Manager CasaMagna Marriott Puerto Vallarta Resort & Spa
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Nice hotel next to the beach...great pool.

Posted Dec 30, 2016
Pros: Nice location. Safe location.
Cons: Food was "just ok". It would be so much better if you had a farmer's market sort of food experience with local vendors sharing their expertise.
Location: Next to marina, that was fun and very close. Short cab rides to downtown were convenient and only $7.50 with tip!
Too many people "reserving" pool side lounge chairs at 6:30 in the AM! Come on people, we're on vacation!
Comment from Hotel Management
Dec 30, 2016 by David G, Hotel Management
Dear Art, Thank you so much for taking the time to review us. I am glad you decided to stay in our resort during your visit to Vallarta. So glad you enjoyed our facilities and accommodations, and also our privileged location. Regarding to the inconvenience you experienced during your stay, I gladly will convey your suggestions and comments to the area in charge in order to avoid this uncomfortable situations to happen again. Please visit us soon, we would be glad to welcome you back to paradise. Warmly, David Gauna General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from los ángeles

Surprise to see nice hotel like this one in Mexico

Posted Dec 27, 2016
Nice experience I will come back and stay again for sure
Comment from Hotel Management
Dec 28, 2016 by David G, Hotel Management
Dear traveler, I am so delighted to read you had a nice experience during your visit to our resort. I am grateful with you for considering to stay again in our property for your next vacation in Puerto Vallarta, we look forward to it; we will gladly serve you brilliantly at your home away from home! Warmest regards, David Gauna General Manager CasaMagna Marriott Puerto Vallarta Resort & Spa