Awesome hotel right on the beach.
Posted Sep 25, 2016
I love the Riu Jalisco. Right from check-in, the staff was welcoming and helpful. The first room we were assigned to had a broken ceiling fan and they moved us immediately to a new room. Each day our room was cleaned spotlessly. The food was excellent - especially in the Don Emeliano restaurant. Special kudos to our favorite waitress, Rosario (Rosie). She made every breakfast special. In the evenings, our waiter was Alberto and he was also wonderful. My only complaint about the whole hotel was the gift shop. The manager was rude and the prices were sky high. Also, don't expect any American dollars for change there (even though she does it for some people). But if you go next door to the other hotel, the gift shop is superb and the prices more reasonable. The beach was clean and beautiful. And, it's a very safe hotel. I don't think you'll be sorry if you go there!