Ratings based on 728 Verified Reviews

3.9 out of 5
80% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Siuthern California

Samba Vallarta

Posted Jun 25, 2016
Front Desk personnel was not helpful, other staff extremely helpful. I made one reservation with two rooms, Samba claimed that Expedia never sent a request to be connected rooms and Expedia tells me they did, long story short my family was separated in different parts of the hotel. It was frustrating since I made the reservation over two months in advance and they couldn't honor my request and they both blamed each other.
4 out of 5
by Ramona

Posted Jun 2, 2016 on Hotels
Pleasant stay, decent conditions, very helpful hotel staff. Recommend Mexican Restaurant for dinner.
3 out of 5
Recommended
for Everyone
by A verified traveler

Rooms need updating

Posted Apr 10, 2016
Rooms need updating, sliding door to balcony barely worked, pillows and bed were terrible. Restaurants were open weird hours...nothing opened from 11:30-12:30 for lunch???? Staff was wonderful and very accommodating. Bruno our bartender was great! Plenty of chairs/umbrellas by pool and beach.
Comment from Hotel Management
Apr 21, 2016 by Samba, Hotel Management
Thanks for choosing us, your comment is very important and be assured that we are working every day to offer the best service an excellent experience on your next vacation in your hotel Samba Vallarta.
4 out of 5
Recommended
for Families
by A verified traveler from chicago

Posted Mar 23, 2016
Pros: Great friendly staff and very good food. Proximity to the beach.
Nice clean comfortable hotel. Very family oriented with plenty of pool activities for everyone. Daily activities for the kids as well as the adults. ATV tours, parasailing, jet ski rental, beach volleyball available to help pass the day. Spent all of my days on the beach lounging under the sun/palm frond beach umbrellas enjoying the ocean and cocktails.
Comment from Hotel Management
Apr 21, 2016 by Samba, Hotel Management
Thanks for choosing us, your comments are very welcome
4 out of 5
Recommended
for Everyone
by A verified traveler

Cozy hotel on the beach

Posted Mar 18, 2016
We enjoyed our stay very much. This resort is on the small side and it afforded us the ability to get to know the staff and other guest. The beaches are lovely and very clean. The food at the buffets are average and if I could change anything it would be the food.
Comment from Hotel Management
Mar 19, 2016 by Samba, Hotel Management
Thanks for choosing us, your comments are very welcome
5 out of 5
Recommended
for Everyone
by A verified traveler

WE LOVED IT!

Posted Mar 14, 2016
It was perfect! Amazing beach for boogie boarding, great food and great staff!!
Comment from Hotel Management
Mar 21, 2016 by Samba, Hotel Management
Thanks for choosing us, your comments are very welcome
4 out of 5
Recommended
for Everyone
by A verified traveler from las vegas

Hotel was ok but staff excellent!!

Posted Mar 13, 2016
Pros: staff
Cons: rooms
Location: location great, close to airport
Hotel is not too big so easy to access everything, beach buffet etc.. staff was great, Dorian at kids club was the best! took great care of my son and was a great entertainer! we miss her! the whole staff was great too, chef Roberto at the snack place was super nice too!
Comment from Hotel Management
Apr 21, 2016 by Samba, Hotel Management
For Samba Vallarta our higher satisfaction is that you share these beautiful experiences with other travelers, thank you and we will working to offer you an excellent service.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 8, 2016
The only problem I had was that they wanted a copy of the itinerary emailed to them and would not take the confermation number which was very fustrarating since i didn't have acces to Internet
Comment from Hotel Management
Apr 21, 2016 by Samba, Hotel Management
We will talk about it with the encharge of the area, we really appreciate your comments, and we are working you give you a better service
4 out of 5
Recommended
for Everyone
by A verified traveler from Wayland, Michigan

Beautiful views, close to beach.

Posted Mar 7, 2016
Cons: Stock the fridge
Just returned from a week stay and can say we had a very nice time there. The staff is so friendly and fun. We enjoyed the fact that it is a smaller (which if you are directionally challenged comes into play). The only problem (which wasn't a big problem, just haven't stayed at an all-inclusive where this came into play) was that the fridge in our rooms wasn't stocked with anything, including water. They left you 2 waters each day - on the counter in the bathroom, and 1 coffee and if you wanted more you had to pay for it. Most resorts I have stayed at stock your fridge with a few beers, pop, water, etc. and extra coffee was available if you asked. Other than that, we had a great time and enjoyed meeting the regulars that come here. Would definitely recommend to others. The views are awesome!!
Comment from Hotel Management
May 16, 2016 by Samba, Hotel Management
Thanks for choosing us, your comment is very important and be assured that we are working every day to offer the best service an excellent experience on your next vacation in your hotel Samba Vallarta.
3 out of 5
Recommended
for Everyone
by A verified traveler from saskatchewan

It is what it is......

Posted Feb 28, 2016
The samba is exactly what it appears to be, pretty everything from food, to rooms to service is average which is not a bad thing as that is what you are paying for....the one really big plus is that it is a small hotel, with lots of loungers and palapas....this resort is not over run with people even at capacity and during peak holiday times....very very nice
Comment from Hotel Management
Mar 8, 2016 by Samba, Hotel Management
Thanks for choosing us, your comments are very welcome