Ratings based on 675 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
81% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

La playa muy padre pero viejo

Posted Jul 24, 2016
La playa esta muy padre, el personal del hotel super amable,la comida esta regular quitando el desayuno que es muy extenso y muy rico, siento que el hotel esta un poco viejo y le hace falta modernizarlo, en nustra habitacion encontramos muchisimas hormigas voladoras, la secadora vieja, pero la limpieza muy buena y la atencion del personal tambien
2 out of 5
by A verified traveler

The service and amenities are disappointing.

Posted Jul 18, 2016
Cons: The hotel is cute at first glance, but once you begin utilizing the amenities you realize things need upgrading. Front desk guy is bad.
There was unfortunately many items to list, from the hard beds, front desk guy who gave us a hard time to check in, to mold, water leaks, poor bar service, to inoperable safe, and so on......We planned our stay for 5 nights and relocated to another hotel after the 1st night. Samba and Expedia charged us for half of the stay amount, they called it a penalty although they knew the room and hotel were not up to par. They penalized us and then asked that we not post a bad review, the nerve.
2 out of 5
by A verified traveler from Siuthern California

Samba Vallarta

Posted Jun 25, 2016
Front Desk personnel was not helpful, other staff extremely helpful. I made one reservation with two rooms, Samba claimed that Expedia never sent a request to be connected rooms and Expedia tells me they did, long story short my family was separated in different parts of the hotel. It was frustrating since I made the reservation over two months in advance and they couldn't honor my request and they both blamed each other.
2 out of 5
by A verified traveler

petit budget

Posted May 26, 2016
pas cher , petit hotel desuet nourriture ordinaire
3 out of 5
by A verified traveler

Rooms need updating

Posted Apr 10, 2016
Rooms need updating, sliding door to balcony barely worked, pillows and bed were terrible. Restaurants were open weird hours...nothing opened from 11:30-12:30 for lunch???? Staff was wonderful and very accommodating. Bruno our bartender was great! Plenty of chairs/umbrellas by pool and beach.
Comment from Hotel Management
Apr 21, 2016 by Samba, Hotel Management
Thanks for choosing us, your comment is very important and be assured that we are working every day to offer the best service an excellent experience on your next vacation in your hotel Samba Vallarta.
4 out of 5
by Humberto A from Villahermosa

Posted Mar 29, 2016 on Hotels
Mejorar la señal de Internet...
Comment from Hotel Management
Jun 25, 2016 by Samba, Hotel Management
Gracias por su comentario, con gusto trabajaremos para mejorar nuestro servicio
4 out of 5
by A verified traveler from chicago

Posted Mar 23, 2016
Pros: Great friendly staff and very good food. Proximity to the beach.
Nice clean comfortable hotel. Very family oriented with plenty of pool activities for everyone. Daily activities for the kids as well as the adults. ATV tours, parasailing, jet ski rental, beach volleyball available to help pass the day. Spent all of my days on the beach lounging under the sun/palm frond beach umbrellas enjoying the ocean and cocktails.
Comment from Hotel Management
Apr 21, 2016 by Samba, Hotel Management
Thanks for choosing us, your comments are very welcome
4 out of 5
by A verified traveler

Cozy hotel on the beach

Posted Mar 18, 2016
We enjoyed our stay very much. This resort is on the small side and it afforded us the ability to get to know the staff and other guest. The beaches are lovely and very clean. The food at the buffets are average and if I could change anything it would be the food.
Comment from Hotel Management
Mar 19, 2016 by Samba, Hotel Management
Thanks for choosing us, your comments are very welcome
5 out of 5
by A verified traveler

WE LOVED IT!

Posted Mar 14, 2016
It was perfect! Amazing beach for boogie boarding, great food and great staff!!
Comment from Hotel Management
Mar 21, 2016 by Samba, Hotel Management
Thanks for choosing us, your comments are very welcome
4 out of 5
by A verified traveler from las vegas

Hotel was ok but staff excellent!!

Posted Mar 13, 2016
Pros: staff
Cons: rooms
Location: location great, close to airport
Hotel is not too big so easy to access everything, beach buffet etc.. staff was great, Dorian at kids club was the best! took great care of my son and was a great entertainer! we miss her! the whole staff was great too, chef Roberto at the snack place was super nice too!
Comment from Hotel Management
Apr 21, 2016 by Samba, Hotel Management
For Samba Vallarta our higher satisfaction is that you share these beautiful experiences with other travelers, thank you and we will working to offer you an excellent service.