Ratings based on 640 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
84% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington State

Good all around fun times.

Posted Feb 6, 2016
Pros: Activities and the staff who run them.
Cons: A Swim-up-Bar!
Location: Great location for short boogie board rides. Nice walks on the beach. Great volleyball games.
The Activities Staff were A1 - I tipped them well. Most, if not all of the staff were friendly. Mind you they didn't always go out of their way to make us happy. But great people nonetheless.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Mexico

Nice hotel on beach

Posted Jan 28, 2016
Pros: total atmosphere is great. Laid back, calm, nice people, staff and guests
Cons: Find a nicer room for La Italia restaurant. Not much atmosphere for such a fine dining experience.
Second year in a row we have stayed here in January. Staff members are superb, hard working, nice people. Hotel has great beach location. Food is good, and plenty of it. Main reasons we like Samba so much are their wonderful staff, excellent beach location, and fact that it has a very calm atmosphere compared to other more rowdy all inclusives in the area. We will return again next year for sure. We feel like family now with so many staff members.
5 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Wonderful!

Posted Jan 25, 2016
Pros: The staff is wonderful, the grounds are beautiful, the pool and surrounding areas are clean. The programs/games offered exceed expectations.
Cons: The condition of the rooms. While manageable, the bed could have been softer and steps taken to improve the musty smell.
Location: Nuevo Vallarta is NOT a true city - it is a resort community. You have to go outside of it to get to anything, however transportation is cheap.
Here's an honest review as it likely seems confusing when one review says "excellent!" and the next says, "terrible!". This is NOT the resort for those who expect perfection and 2016 renovations. It is an older hotel and many of the rooms reflect that. It's on the bay, it's surrounded by water, it is going to be wet and musty until they entirely rebuild. But it is nothing terrible or so overwhelming that it impacted the stay. And if you complained, they'd probably move you until you were happy. The staff is wonderful and will help you in any way they can. Everybody is so friendly, you feel at home. The grounds and public areas are very tidy and well kept. The food is good - not every dish 5 star - but there are so many options, you can easily find what you need. The beach is one of the best parts - after having walked many miles along the bay, Samba has the best set up and sun protection. So much to do - from volleyball to ping pong to dancing at night - if eating and the beach isn't enough. It's not perfect - nobody throws petals down in front of you as you walk but it's a steal for the price.
5 out of 5
Recommended
for Everyone
by A verified traveler from D.F

Excelente hotel cerca de la playa

Posted Jan 20, 2016
Simplemente excelente para ir a descansar, todo el servicio fantástico , la comida, las habitaciones tus vacaciones son excelentes descansas te relajas y te atienden súper bien!!! Lo recomendamos ampliamente
4 out of 5
Recommended
for Everyone
by A verified traveler from MT

Active hotel for couples and families

Posted Jan 17, 2016
All inclusive buffet with terrific and healthy choices. All areas are clean including rooms, pools, bathrooms, shop, common areas and restaurants. Employees are polite, personable and helpful. Service in restaurants and bars are excellent. Very diverse clientele (American, Canadian, Mexican, Asian) families, couples of all ages too
Comment from Hotel Management
Jan 19, 2016 by Samba, Hotel Management
For Samba Vallarta our higher satisfaction is that you share these beautiful experiences with other travelers, thanks you and we will working to offer you an excellent service.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Home away from home

Posted Dec 15, 2015
Pros: We like the staff and the size of the hotel. Whichever room you stay in you are not more than two minutes away from the beach , the pool or restaurant
Cons: They used to have flight times and hotel departure times on a wall downstairs. This year they were not there.
Location: Beach walks , Mega store 25 min walk and Bucerias a 45 min walk away.
This is the 15 th time we have visited this hotel. It is like going home when we return. The people who work at the Samba make it a great vacation. Once again we had a great time , meeting old friends making new ones and being treated as family by staff. It is always nice to see a lot of the same people return every year.
Comment from Hotel Management
Jan 13, 2016 by Samba, Hotel Management
Thanks for your commets, yes we have many people that come back to the hotel .....is glad to her that from you. best regards
4 out of 5
Recommended
for Families
by A verified traveler

Good for families

Posted Dec 11, 2015
Staff was excellent especially Salvador and Bruno the lounge bar tender of 26 years
Comment from Hotel Management
Jan 6, 2016 by Samba, Hotel Management
Thanks, we will let them know.... we will waiting for you.....
3 out of 5
by A verified traveler from South Lake Tahoe

Close to beach.

Posted Nov 24, 2015
Pros: Closeness to beach.
Cons: Renovation of all rooms as well as their cleanliness. Improve the quality of the food.
Close to beach. Rooms highly used and somewhat dirty. Food lacks quality. Great resort for kids. Staff was eager to please and pleasant.
Comment from Hotel Management
Jan 6, 2016 by Samba, Hotel Management
Thanks for your comments about the rooms, we will give your comments our director. Best Regards
3 out of 5
Recommended
for Everyone
by A verified traveler from Aguascalientes

Lo mejor fue la comida

Posted Nov 23, 2015
El hotel ya presenta mucho descuido y deterioro; la habitacion es muy tranquila pero con una vista horrible, el colchon que me asignaron estaba roto y la atencion del personal de recepcion pesimo
Comment from Hotel Management
Jan 7, 2016 by Samba, Hotel Management
Buenas tardes, estamos trabajando en nuestros servicios en recepción, pasare sus comentarios a los encargados de área para trabajar en el equipo de habitaciones
2 out of 5
by A verified traveler

Basic hotel

Posted Nov 20, 2015
Very basic hotel. Nothing compared to all the others hotels in the area. Pictures in Internet make the hotel look nicer than it actually is.
Comment from Hotel Management
Jan 7, 2016 by Samba, Hotel Management
Thanks for visiting! We hope you have had the vacation you and your family deserve. Your comments are what drives us to grow to provide the best service possible. We therefore ask for a minute of your time to support us with your opinion