Small hotel, Location OK
Posted Aug 14, 2016
We just came back from PVR and stayed at Sunset for a week. The hotel was clean and comfortable, but it is small with a ok size pool and only 2 restaurants. One of the restaurants - Luciano - just opens for dinner only. So basically you just have one restaurant to go to for breakfast and lunch. Well, there is a deli cafe for sandwiches and coffee but I won't call it a restaurant. The restaurant menu is limited and the food is just OK compared with other all-inclusive resorts that I had stayed. We all feel a bit tired of the food after 2-3 days. The WiFi doesn't work for the entire time we stayed there. We couldn't book any activity or plan for our trip on line. When I reported the problem to the hotel, they simply said there might be too many people using it (first I don't think that is true by seeing how many people in the hotel, and second, it is not acceptable reason for a 4+ star hotel). On the other hand, the service is good. It is close to Malecon with a short taxi ride. But I would not rate this a 4+ star hotel.