Ratings based on 233 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
for Familiesby A verified traveler
Great hotel! Best staff and beautiful views!Posted Nov 22, 2015
Cons: The band would play later into the night.
Location: Catamaran was so much fun, site seeing, plus great shopping.
Staff gave great advice to where to shop and excursions would be fun and the night life!! Dancing and great music!
for Everyoneby A verified traveler from CA
Beachfront hotel with 5 star service!!Posted Nov 21, 2015
Exceeded all expectations!! Oceanfront, beautiful views, amazing food, premium all inclusive liquor, exceptional personal service. Juan and Havier the manager ensure your vacation is perfect! We will be back!!
for Everyoneby A verified traveler from Tijuana
Excelente hotelPosted Nov 17, 2015
Pros: Todo, desde el servicio en front desk hasta las instalaciones del hotel, calidad de servicio y rapidez de respuesta.
Location: Sobre la avenida principal, a unos minutos del malecon de Vallarta, excelente playa, albercas y jacuzzis. Realmente lo vale.
Este hotel te atrapa desde el primer momento en que llegas, te reciben de una excelente manera, con rapidez te entregan tu habitación, apoyo por parte de todo el personal y sobre todo las instalaciones son excelentes, cada centavo que pagas realmente hacen que valga la pena y no te arrepientas de nada.
for Everyoneby A verified traveler from R
Needed VacationPosted Nov 12, 2015
Really nice Hotel!Great food and pools! Lots of noise from cheap Hotel next door!!!!Everyday from 2:00 till midnight that was the big downfall for us😞
for Everyoneby A verified traveler
Posted Nov 12, 2015
as expected during the hurricane patricia scare. the hotel took excellent care of us
for Everyoneby A verified traveler from Chino, CA
Beautiful ResortPosted Nov 8, 2015
Pros: THE STAFF was fantastic!
Cons: Not that I can remember
Location: Downtown Puerto Vallarta is 10 minutes away and you feel safe going there.
We stayed at the Sunset Plaza for our Honeymoon and they EXCEEDED our expectations! When we checked in, they made us feel so welcome. Our personal butler, Alfredo, took care of everything - even down to surprising us with a Happy Honeymoon cake sent to our room! The All-Inclusive package was fantastic! All of the servers remembered our names and what we had been drinking or eating. The rooms were clean, the grounds were immaculate and all of the pools were crystal clear! It is beachfront and the sunsets from your balcony are fabulous! We CAN'T wait to return to the Sunset Plaza!!!
for Otherby A verified traveler from Seattle
Sunset PlazaPosted Nov 5, 2015
Pros: - staff - view - few children (silence) - location
Cons: - drinks were VERY watered down - the food was americanised - the bed was uncomfortable (both me and my husband agreed on that)
Location: - food tour in DT Vallarta - swim with Dolphins - watch for female sea turtles at night as they come to the beach to lay their eggs
we asked for a high floor when we booked our room and were very happy to see that they had put us on the highest floor. the view was amazing, the staff super friendly, and the pools impressive! Walking to DT Vallarta is possible in 30min.
for Everyoneby A verified traveler from seattle, wa
Best Hotel stay in Puerto Vallarta!Posted Oct 27, 2015
Pros: staff, food, pool side, and our hotel room
Cons: More beach access without vendors
Location: 10 mins outside town. Small grocery, pharmacy, and restaurant right by
This was my 5th visit to puerto Vallarta and I have stayed at a different hotel every time. This is by far the best experience and nicest hotel. The staff is extremely friendly and helpful. The food, drinks, and coffee is excellent and reasonable priced. The spa is heaven and the therapists are wonderful. Best massage on the beach ever! We had a hurricane scare and the staff were very professional, informative & generous. My girlfriend and I will be back!
for Everyoneby A verified traveler from Denver, CO
Beautiful hotel for a honeymoon!Posted Oct 23, 2015
Pros: The rooms, amenities, food, and service.
Location: GREAT LOCATION! Love that it isn't up in Nuevo Vallarta. It was a 5 minute cab ride into town, which was perfect for us because we love to explore.
We couldn't have asked for a better experience at the Sunset Plaza Resort and Spa. We love that it was a small resort, so after only a few days staff knew our names! The service was incredible - Refugio was our butler and went above and beyond to make sure that we had everything we needed. The food and drinks were excellent, our room on the 14th floor was absolutely gorgeous, and we just loved the location. We opted to do the European plan and had dinner in town almost every night - only a 5 minute cab ride away! We were blown away by this resort, and would without a doubt recommend it to anyone looking for an incredible time in Puerto Vallarta!
for Everyoneby A verified traveler from Upland, CA
Beautiful resort close to airportPosted Oct 21, 2015
We had a wonderful time celebrating our anniversary. Smaller hotel with not much beach area and very quiet but great ammenities and EXCELLENT staff!