Ratings based on 140 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
for Couplesby A verified traveler from Québec
Très bien j'ai aimer notre voyage .Posted Mar 19, 2015
Cons: Internet et wifi beaucoup trop chers .hôtels voisines gratuit.
Location: Magasinage, autobus café, resto, épicerie
Hôtel, emplacement, température, plage, propreté, spectacle très bien.
for Couplesby A verified traveler
Central to buses and beach steps awayPosted Mar 18, 2015
Pros: Location, beach steps away, the units with kitchen and the pools. Staff very friendly and helpful.
Cons: Security not allowing people to reserve with towels the pool chairs at Mara , at 7:30 am then leaving for hours.,
Location: Soriano grocery three blocks away. Bus' right there for your daily PV bus experience. Jump on one that says Centro and head to Old Town or the Malecof
Love staying at Villa del Mar. Older units in excellent condition. Great friendly helpful staff.
for Everyoneby A verified traveler from victoria
Nice hotel close to PV centrePosted Mar 16, 2015
Pros: The suites are big and kitchens well stocked. The staff are incredibly polite and hard working.
Cons: There are issues: impossible to get a chair and/ or palapa unless you are up at 6am! Ridiculous and very frustrating.Chairs old and need replacement.
Location: Nice restaurants across the roadpizza,Argentinian steak and Ocho 8 Tostados all great!
The staff are wonderful and polite. Enjoyed sitting on our balcony and weather always so great. There are stores close by and all units have kitchens so we were able to do our own breakfasts and lunches... Keep drinks etc. The hotel is very quiet at night after 11 pm. This hotel has issues with its overal outdoor space being too small for the number of rooms it has so that pools and beach are packed.this was incredibly frustrating as getting a lounge at the pool or beach was next to impossible unless you were up at the crack of dawn!!!
by A verified traveler from Vancouver BC
Outdated , needs a total renovation !Posted Mar 14, 2015
Pros: The bed was surprisingly comfortable , the staff were friendly and seemed to be trying their best to make everyone happy
Cons: Our specific building at the resort was more than 30 years old , a wrecking ball would be a great improvement !
We booked a studio/ kitchenette for the week of March 6th. It turned out to be located at the top of 4 flights of stairs , not fun with a bad knee. Upon arrival the room seemed clean but there was an unpleasant smell in the air - cleaning products I suspect . I immediately slid open the patio door to take in the view and the screen door immediately fell off! Everynight we had to pay an additional expense for Wi Fi which would not have been an issue if the signal was useable . In the evening it would slow to the point of total frustration. The TV in our room also looked like something out of the 70s , an old square box that I hadn't seen anywhere for years .....the picture was accordingly fuzzy.
for Everyoneby A verified traveler from Canada
Great complex and right on the beach! Excellent!Posted Mar 14, 2015
Cons: Phone service
Location: Excellent location and within walking distance to a lot of stores, and a short bus ride to downtown Puerto Vallarta, close to many restaurants
My stay here was amazing as always, have been before and have always been pleased with the staff, cleaniness, beachfront is great and the food as well! Couldn't have asked for a better vacation.
for Familiesby Jon from Minneapolis, Minnesota
Comfortable however, hidden costs.Posted Mar 14, 2015 on Hotels
Beds are comfortable. Rooms have a double door to block the noisy road. Add on gratuity $3.50 and Internet at $15 a day. You can walk anywhere close by and get free internet. Holiday Inn is next door and they let you use their Wifi complimentary.
for Everyoneby A verified traveler from Canada
Value for stay within resort area.Posted Mar 12, 2015
Pros: Service & price.
Cons: Evening entertainment was poor.
Location: This hotel is in the resort area. You will need to cab or bus to do anything.
Friendly accommodating staff. Pleased with attentive helpful staff. Some guests feel entitled to beach and pool lounge chairs and will remove your articles, or ask staff to do so for them. Older crowd.
for Everyoneby A verified traveler from british columbia
Great location very very cleanPosted Mar 11, 2015
Pros: Staff, location and cleanliness
Cons: Saving of chairs that are not being used till late in the day
Location: Great for a bus root. Grocery store close.
Everything great except not enough beach chairs. To many people save chairs then don't show up till late in the day.
for Couplesby IGNACIO from bristol tennessee
not the best hotel by farPosted Mar 6, 2015 on Hotels
the reception was not good at all he ask for my booking number even after he found it in the computer, wen i made the reservation, how much did i paid, and all kind of cuestions with not even a good morning and then he put me in the fourth floor with out elevator not like it was in the internet and i ask why he did not said a word he was not friendly at all, before he give me the keys he told me all kinds of charges that can be charge to my room if i did this and that.. and then it hit me i am mexican ja,, he did not said all those things to the person he was helping before me there was an american couple so that is why i only stay for one nigth and move to an other hotel. by far the worst hotel and customer service i was put in the building facing the street and at the corner room where the maids hang out and leave all the brooms and mops by my balcony so there was noise early in the morning,,, it is not a good place to relax at all sorry but never again will i stay here..
for Personal Eventby A verified traveler
Posted Mar 4, 2015 on Hotels