Ratings based on 809 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Guanajuato

Hotel de ambiente muy relajado

Posted Aug 25, 2015
El Hotel es bonito, aunque algunas áreas requieren modernizarse por ejemplo los elevadores y acabados exteriores del inmueble, excelente ubicación y playa.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wales Uk

Lovely hotel right next to the beach

Posted Aug 23, 2015
Pros: The bedrooms were roomy, with superb views of the beach. Very clean. Good food & lovely pool with plenty of sunbeds & parasols.
Cons: Didn't like the pushy sales pitch when we arrived. Kept trying to offer discounted activities if we went to a time-share meeting.
Location: Great location - right on the beach. However sea was a bit dangerous, with strong currents. Lots of shops/restaurants nearby or within reach by taxi
We went for a relaxing experience, and we had just that. Lovely pool & sunbeds. Very friendly hotel. Food very good.
5 out of 5
Recommended
for Everyone
by A verified traveler from B

Great Trip

Posted Aug 14, 2015
We have stayed here many times. The employees, accommodations , and the food is outstanding! It is a quite Hotel but is located close enough to walk into town. And feel very safe. Outstanding would highly recommend to people looking for a great get away
Comment from Hotel Management
Aug 16, 2015 by Villa Premiere, Hotel Management
Dear Guest, Thank you for having chosen Villa Premiere Hotel & Spa and for taking the time to post your very good comment. We are very happy to hear that our staff took great care of you and that you enjoyed our facilities. We look forward to welcoming you again. Warm regards
5 out of 5
Recommended
for Couples
by A verified traveler from Sherbrooke

Un voyage de noce exceptionnel

Posted Aug 4, 2015
Pros: Personnel extraordinaire, chaleureux et souriant. Nourriture délicieuse matin, midi et soir, et ce tous les jours Tranquillité autour de la piscine
Cons: Toilette un peu bruyante dans la chambre
Location: Bien situé en ville. À distance de marche du boardwalk et des boutiques. Pas très loin de l'aéroport en taxi.
Nous avons séjourné du 22 au 29 juillet 2015 pour notre voyage de noce. Nous avions réservé une chambre Honeymoon suite à partir d'Expedia. De notre arrivée jusqu'à notre départ nous avons pu relaxer et profiter des installations de l'hôtel. Service incroyable allant de la préparation du jacuzzi avec mousse et chandelles chaque soir au service aux chambres inclus. La qualité de la nourriture et la présentation des assiettes est digne des plus grands restaurants. Chaque employé est souriant, attentionné et gentil. Suite à notre rencontre d'environ 1h pour le membership, nous avons pu obtenir une excursion gratuite qui fut très plaisante. Nous aimerions bien revenir un jour pour y feter un événement spécial.
5 out of 5
Recommended
for Couples
by A verified traveler from Colorado

Wonderful, luxurious escape

Posted Aug 3, 2015
Pros: The food in the all inclusive package was excellent. Excellent service and staff, beachfront, in-room Jacuzzi, large room, swim-up bar, location ...
Cons: The facilities are not brand new, but they are very well maintained and beautiful. I'm reaching to come up with something to improve.
Location: Beach, boardwalk, pools, etc. we also took 2 excursions the concierge arranged for us - luxury sailing and scuba diving at islas marietas/hidden beach
Villa Premiere in Puerto Vallarta exceeded every expectation I had. We stayed there 5 days in low season and it was one of the best vacations I can recall. Swinging beds with white linens poolside, an eager and friendly staff, greeted with complimentary champagne flutes at the ready and a "welcome massage", excursions on a 50 foot French sailing yacht, swimming through a 150+ft sea cave into a hidden beach on the Isla Marietas excursion, gourmet dining every meal with multiple courses and food like going to a 5 star restaurant every meal. Honestly, the review pages on Expedia don't allow enough space for me to rave about how great this was - particularly at the price we paid.
Comment from Hotel Management
Aug 10, 2015 by Villa Premiere, Hotel Management
Dear Guest Thank you very much for choosing Villa Premiere as a place to relax, and we appreciate your friendly comment for us, our customers are the foundation of our existence, and with your excellent comment, it makes us feel that our work is worthwhile. Regarding of our Staff we are very happy to hear that our staff took great care of you and that you enjoyed our facilities. Well I hope you have a year full of joys, and we hope to see you very soon on this your home Villa Premiere, to serve you as you deserve. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Palm Springs, CA

Get Staff, Great Location, Great Value!

Posted Aug 3, 2015
Pros: Location, view, service, all-inslusive
Javier was so attentive! Never had an empty beverage.
Comment from Hotel Management
Aug 10, 2015 by Villa Premiere, Hotel Management
Dear: Guest, Thanks for your beautiful comment, for us at Villa Premiere are vital to know that we serve you as you deserve, and that our staff manage to have an emotional connection with you. Our chef Tony is always looking for ways to surprise them with their work so that you can enjoy and delight your palate with culinary delights. At Villa Premiere we always strive to service our guests and in this form they feel comfortable and cared for, and these beautiful words from you tell us that our work is worthwhile. It would be an honor for us to have him once again in this home away from home. Greetings, from Puerto Vallarta. a piece of paradise for you.
5 out of 5
Recommended
for Couples
by A verified traveler from Sacramento

Great stay right on the beach

Posted Jul 27, 2015
Pros: Service at the pools was great. Jacuzzi on the balcony made our trip.
Location: We took the ATV tour in the jungle and it was amazing. Blew our expectations away. We saw parts of the jungle that was breath taking.
Awesome hotel, best part was the Jacuzzi on the balcony. The staff was incredible. Adults only was a plus. French toast for breakfast was the best. We will stay here again.
Comment from Hotel Management
Jul 30, 2015 by Villa Premiere, Hotel Management
Dear Mr. We would like to thank you for choosing to stay at Villa Premiere Hotel & Spa. On behalf of the staff and management, we would like to extend a warm thank you for taking the time to send your feedback about your recent stay Regarding of our Staff we are very happy to hear that our staff took great care of you and that you enjoyed our facilities. Ones again thank you for your feedback and for taking the time to post your comment. Well, I hope you have a year full of joys, and we hope to see you very soon on this your home Villa Premiere, to serve you as you deserve.
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin, TX

Honeymoon

Posted Jul 25, 2015
Pros: The little things that made it a great experience. Having umbrellas when it rained, aguas frescas, towels on the lounge chairs, room service & staff.
Cons: The cleaning lady wasn't consistent when she came. We had flowers the first two days then none after. Sometimes our room was clean by 10am or 8pm.
Location: The seawall and downtown is a 7-10 minute walk from the hotel. It's very safe to walk day or night. Taxis have a fixed fair always ask before using.
We stayed at Villa Premier in July 2015 for 9 days in the Spa Suite with the all inclusive package. Upon arrival, we were greeted with a welcome drink and cold towel. As we waited, we received a complimentary 5 minute massage. It was amazing and a great way to begin our honeymoon. The room was large and comfortable it had a view of the pool and beach. I got this suite instead of the honeymoon suite because each of us got a spa service. I got the pedicure while my husband chose the massage. There was a hot tub in the suite with a view of the balcony. Our bed was very comfortable and we got to choose our pillows. I can't say enough how impressed we were with the staff (Javier - poolside, Hugo-waiter, Gabby-hostess to name a few). Everyone is very friendly and accommodating. I felt like we were with family. The food was amazing. My husband is a foodie and he was blown away by the presentation and taste of our meals. We enjoyed the pools, cabanas and lounge chairs. We enjoyed the daily yoga classes (9am) and the gym. We participated in the cooking demonstration class(on Mondays) and my husband won the guacamole contest :) Checking out was simple. They gave us a copy of additional charges( tips on food). No hidden charges. They gave us cookies as a goodbye gift. I felt important from beginning to end. *We got caught at the airport by "free gifts" if you do a "time share" presentation. Don't do it. It's not worth the time and hassle. Also, get off the resort and enjoy P.V.
Comment from Hotel Management
Jul 29, 2015 by Villa Premiere, Hotel Management
Dear Guest. We would like to thank you for choosing to stay at Villa Premiere Hotel & Spa. On behalf of the staff and management, we would like to extend a warm thank you for taking the time to send your feedback about your recent stay Regarding of our Staff we are very happy to hear that our staff took great care of you and that you enjoyed our facilities, Javier Hugo and Gabriela are waiting for your next visit to our propriety Ones again thank you for your feedback and for taking the time to post your comment. Well, I hope you have a year full of joys, and we hope to see you very soon on this your home Villa Premiere, to serve you as you deserve.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, Calif

Nice location on the beach

Posted Jul 23, 2015
Plus side: adults only, no screaming or crying kids, no party scene either! Down side: pool bar closed at 6pm every night even though pool closed at 10pm Welcome champagne and 5 min welcome massage, staff was very friendly and helpful
Comment from Hotel Management
Jul 25, 2015 by Villa Premiere, Hotel Management
We are so grateful to you for such a wonderful comments. Is truly a great satisfaction to know we were able to provide you with a wonderful vacation. Looking forward to see you back for another memorable experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco Bay Area

Wonderful stay - it's the little things...

Posted Jul 20, 2015
It was a wonderful stay primarily because of the service. All of the people who took care of us were excellent. It was the little touches that made our stay so enjoyable. We were greeted with champagne, a chair message and the choice of pillow type. The maid left a vase with flowers on our bathroom sink after the turn down service. The turn down service included fresh towels and a treat on our bed. My husband is an early riser, sometimes even before the coffee was set out. As soon as the waiter saw him, they brought coffee and a piece of Mexican bread. The pool area was pretty and comfortable with towels sitting on every chair. Again the little touches made a difference. There were books available for reading. Sunscreen and even bug spray (which may be wise for those jungle excursions) were set out for our use. The beach was beautiful. The bars and bartenders were great. (I love a swim-up bar.) The food was also very good. We've been going to Puerto Vallarta for 28 years now. We've been to more traditional hotels, a couple of not so great hotels, to top of the line hotels and this was a great experience. We plan to go back!
Comment from Hotel Management
Jul 25, 2015 by Villa Premiere, Hotel Management
Dear Guest, Thank you for taking the time to post a review for our Hotel it’s a complete satisfaction to know you had a wonderful time during your stay with us. We can’t wait till your next visit. We are so grateful to you for such a wonderful comments. Is truly a great satisfaction to know we were able to provide you with a wonderful vacation. Looking forward to see you back for another memorable experience.