Ratings based on 224 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
79% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from MONTERREY

Agradable en la playa

Posted Nov 6, 2016
Pros: Su playa, ubicación y su precio.
Cons: El restaurante, y el estacionamiento.
Location: Está en la marina Nuevo Vallarta, amplia playa como para juegos, futbol, bolibol, etc.
Es un hotel limpio, con personal atento y serviciál, sus instalaciones, buenas sin llegar a lujos ni exentricidades, playa limpia, amplia y disfrutable.
Comment from Hotel Management
Nov 16, 2016 by Ana, Hotel Management
Muchas gracias por sus comentarios. Proximamente con la Nueva torre que esta en construcción tendremos un estacionamiento techado y tendremos 2 restaurantes mas.
3 out of 5
by A verified traveler

Posted Nov 2, 2016
Pros: La playa
Cons: Las instalaciones y la comida
Location: Alrededor nada en el hotel sólo la playa, las albercas y el bar
Muy muy viejo y la comida son escasos 2 platillos para escoger
Comment from Hotel Management
Nov 16, 2016 by Ana, Hotel Management
Gracias por su comentario. estamos ya trabajando en mejorar nuestro restaurante.
4 out of 5
by A verified traveler

Posted Jul 29, 2016
Cómodo y muy buen servicio. Es austero en sus instalaciones, en las actividades que realiza y en el menú del buffet (no esperes mariscos), la playa y el servicio excelentes.} Muy familiar el ambiente.
Comment from Hotel Management
Aug 24, 2016 by Macklin, Hotel Management
Gracias por sus comentarios. , son muy importantes para nosotros.
4 out of 5
by A verified traveler

nice place to relax

Posted Jul 19, 2016 on Hotels
Nice place to stay, close to the beach and very friendly staff, would considerate again.
Comment from Hotel Management
Aug 24, 2016 by General Manager, Hotel Management
Thank you for your comment , we hope to see you in other time.
4 out of 5
by A verified traveler from España

Muy tranquilo y agradable para descansar

Posted May 22, 2016
Pros: Las vistas al mar y la tranquilidad.
Cons: Falta mas animacion, entretenimiento y poner maquinas expendedoras de hielo, snacks y bebidas sobretodo eso
Location: Es una zona muy tranquila y hay un centro comercial. Tambien puedes dar largos paseos en bici.
Es una zona muy tranquila, magnifica para pasear y descansar. Muy buenas vistas del hotel a la playa, falta mas animacion y entretenimiento del hotel. Tambien un poco de mas informacion al turista de todas las actividades que se pueden hacer alrededor. Hay buena comunicacion entre puerto vallarta y nuevo vallarta. Falta personal de seguridad o al menos que lleven distintivo para reconocerlos. El desayuno muy bueno, mucha variedad y buen sabor.
4 out of 5
by Jarom

This traveler left a rating score only Posted Apr 23, 2016 on Hotels
4 out of 5
by A verified traveler

Hotel comodo con playa muy cerca

Posted Apr 11, 2016
Mi estancia fue muy agradable, el personal muy atento, el hotel limpio, con todo lo necesario para pasarla bien
3 out of 5
by A verified traveler

Posted Mar 29, 2016 on Hotels
El hotel requiere remodelación en todas sus áreas: habitaciones, albercas, etc.
4 out of 5
by Benjamin

This traveler left a rating score only Posted Mar 28, 2016 on Hotels
5 out of 5
by A verified traveler from winnipeg, manotiba

awesome view and beach

Posted Mar 27, 2016
Pros: the view, the beach and the balcony, the quietness at night
Cons: They need to have more one bedroom suites with similar views. Perhaps turn the music down during the day
Location: walk the beach, visit the marina, swim with the dolphins, relax
The first 6 days we stayed on the second floor right above the renovations so all day long all we heard was really loud hammering and drilling. However, the front desk were awesome at moving us when they could to the fourth floor away from some of the drilling. We had thought about leaving the hotel and requesting our remainder of money but the staff, the one bedroom suite with the balcony and the beach were so perfect. Happy as when they moved us we still had all of the above with less drilling and hammering. The second room where they moved us had a way nicer bathroom with a tub which I really enjoyed as I am not a shower person. Everything was so suited to our needs as my husband finding it difficult to walk could set on the balcony, tan and watch the people in the pool. When he needed to go out to the beach area their was an elevator making the journey easier. The restaurants and the marina were all within walking distance. I loved the beach walking and felt extremely safe walking the surrounding area even in the evening by myself. There were very few peddlers on the beach. The pools and all areas were very well maintained. The cleaning staff and all employees were extremely friendly. It was an amazing holiday and I would definitely return. The only problem was the dreadful noise from the renovations which could not be helped.