Ratings based on 126 Verified Reviews

4.1 out of 5
89% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Good hotel with nice pool and great beach

Posted Mar 19, 2017
Pros: Pool and beach
Cons: restaurant
Location: Out of town so you need a car or take taxis everywhere
The only thing would have been a menu with more choices and more creativity.
5 out of 5
Recommended
for Everyone
by A verified traveler from L A

Nice hotel near the beach ,good place to be at!

Posted Mar 13, 2017
Thank you , Nice staying I regret not to enjoy this hotel every day , we have many activities to do outside... thank you for everything...
Comment from Hotel Management
Mar 14, 2017 by Mabel Garcia, Hotel Management
We are continuously working with great effort to provide our guests a better service, thanks Tony for your good comments. Hope we can see you soon on the future. Best Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Quite somewhat remote location,all are 2bedroom

Posted Mar 6, 2017
Great pool,5 min from Bucerious,on ocean,could use updating.Very guiet location with mostly long term guests half hour walk to town,good food at small restaurant
Comment from Hotel Management
Mar 14, 2017 by Mabel Garcia, Hotel Management
We are pleased to know that our guests liked the property and its surroundings, we continue working day by day, with the idea of providing a better service. Thank you for your selection and your good comments, Best Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Great value and right on the beach!

Posted Feb 19, 2017
Pros: Amazing room for the price paid. Wonderful friendly staff. Great barbecue on Friday night. felt very safe and comfortable.
Cons: More options for retail in the immediate vicinity and a bit far from the town of Puerto Vallarta but perfect if you just want the beach experience.
Location: As mentioned not much to do but the beach and the hotel.
We had an amazing 2 bedroom suite with over 1000 sq feet of space a kitchen and 3 bathrooms! Less than 50 feet from the each and a stunning view of the bay! The staff were awesome and friendly and while the English language was a challenge at times they were more than caring! Not a lot of shopping / commercial operations within walking distance of the hotel but if you want to get away from all that this place is worth the 30 - 40 minute drive from PVR.
Comment from Hotel Management
Feb 19, 2017 by MGC, Hotel Management
Good afternoon Lorne Thank you for your good comments, we are looking forward to made our guest stay more comfortable. Have a great day, See you in a soon future,
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect Spot!

Posted Feb 8, 2017
Pros: The size of the rooms, The size of the hotel, and the wonderful man at the front desk.
Cons: ....it's all good.
Loved the large rooms. Everything worked great. Didn't have to turn the air conditioner on bc the rooms were always the perfect temp. Main front desk man was so helpful and kind. I miss him already. Beach was great and not ever crowded. Very quiet at night although we may have been celebrating a little too much a couple nights but no one complained. Pool absolutely beautiful! Felt very safe here as it is off the beaten path. Even the cab drivers had a hard time finding it (but we helped them lol ). Banana pancakes to die for!
Comment from Hotel Management
Feb 10, 2017 by Mabel Garcia, Hotel Management
We are pleased to meet the expectations of our guests, thank you for your good comments, we look forward to your visit in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kansas

Beautiful Beach Hotel

Posted Jan 23, 2017
Pros: The staff were so friendly, helpful, and hard-working. They kept the place SPOTLESS!
Cons: This is not a new hotel, so if you need a dishwasher, washer/dryer, HVAC, etc. maybe this place is not for you. We didn't need those things.
Location: We enjoyed Black Forest restaurant in La Cruz 2 evenings. We loved Botanical Gardens on other side of Puerto Vallarta. River Cafe. Shopped Bucerias.
This was our most relaxing vacation! Our suite had SO much room. The amenities were very inexpensive. The pool, with dark blue tiles, was refreshing. The hotel is right on the beach, so we walked along the beach every morning, laid by the pool & swam every afternoon. There are good restaurants nearby in Bucerias and La Cruz, but the hotel food is also good & we ate there when we wanted to stay in. The staff were friendly and very helpful.
Comment from Hotel Management
Jan 26, 2017 by Mabel Garcia, Hotel Management
Dear Suzanne We are pleased to hear that your stay was comfortable, we always hope to meet the expectations of our guests. We look forward to your visit in the near future. Best Regards,
5 out of 5
by A verified traveler

Great service and good value

Posted Nov 23, 2016 on Hotels
Great room adjacent to the pool and beach. Very clean and well kept. November a quiet time of year. Suite about 1000 square feet, 2 bathrooms and large dining area and living room. Loved it, will return. Nice little restaurant well priced, mediocre swim-up bar. Lots of deck chairs. About a 20 minute beach walk from downtown.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 10, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Alaska

Great hotel, out of the crowds

Posted Nov 6, 2016 on Orbitz
Location: We had rental car and explored north up to Chacala. Fun villages to the north without the city traffic.
Great location away from the crowds, rooms clean, good a/c. Beach was clean, good swimming, the 2 pools were great with one being a wading pool for children. Staff very helpful, bartender and cook/waiter were wonderful, drinks and food prices very reasonable. When in PVR would definitely stay here again.
5 out of 5
by A verified traveler

Friendly and beautiful location.

Posted Oct 6, 2016 on Hotels
My daughter and I went for a week and had a fantastic time.The staff was so nice and helpful. The property maybe not the most luxurious was fine for our needs.we had everything we needed.