Ratings based on 25 Verified Reviews

3.8 out of 5
75% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Convenient location and friendly staff

Posted Dec 12, 2016 on Hotels
Great location to tour the area and friendly staff
5 out of 5
by A verified traveler

Posted Nov 7, 2016 on Hotels
Amazing Family! Very hospitable and accommodating ( :
4 out of 5
by Enrique from Ky

Very comfortable with great views

Posted Jan 21, 2016 on Hotels
The hotel is more like a B&B, is a house that has been changed to receive guests. Nevertheless the room was spacious and nice. It is located next to the lake so the views are impressive and the service was awesome. Do not expect fancy rooms or technology but a great getaway experience
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel is close to the beach and quiet.

Posted Nov 30, 2015
Pros: Its location particularly
Cons: The heating, light bulbs didn't work, the seat in the bathroom was broken.
Location: The owner recommended a very good empanada restaurant half a block away that was very useful, as it the costanera road which leads into Puerto Varas.
Our experience was not totally satisfactory, in spite of the efforts of its owner to make everything agreeable. One disadvantage is the parking, and the heating was sparse.
3 out of 5
by A verified traveler

Good

Posted Nov 6, 2015 on Hotels
Host was very friendly
5 out of 5
by A verified traveler

Great place to stay

Posted Feb 25, 2012 on Hotels
Excellent place to stay with your family or couple. Nice people, place and sorrounding. Breakfast is great and everything is doing by owners, a very nice couple and family that always are ready to resolve whatever you need, Something that for me was not important but for someones probably is, this is more a B&B than a hotel, Some rooms don´t have private bathroom some others have it. But definitely a really nice place to stay.
5 out of 5
by A verified traveler from USA

Great guest house in Puerto Varas

Posted Apr 1, 2011 on Hotels
We really enjoyed our stay at Canales del Sur. The location was wonderful for us as it was a nice 1/2 hour walk to town via the lakefront, and was far enough from the center of activity for us to relax and enjoy a bottle of wine in the evening on their beautiful sunporch after a day of exploring. The accomodations were very clean and comfortable, and the host family was welcoming and friendly, making us feel right at home. Breakfasts were very good, and the hosts were always ready to help make any phone calls or arrangements we needed as well as recommendations of places to go and things to see in the area. I recommend this guest house to anyone who is looking for a relaxing stay in Puerta Varas that is much more personal than staying in a big hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Te sientes como en casa pero no es tu casa...

Posted Feb 14, 2017
Mi primera experiencia en un B&B. En general fue buena. Me equivoque al no esperar la confirmación de Expedia... Entonces solo nos pusieron dar una habitación con 2 camas individuales. No estuvo mal... La casa bellísimas, muy limpio y ordenado todo! Los dueños muy amables y cariñosos. El desayuno esta bien. En relación precio calidad lo vale!
2 out of 5
by A verified traveler from Santiago

No lo recomendaría ni volvería

Posted Feb 13, 2017
Pros: La ubicación, los jardines.
Cons: La atención a los pasajeros, la adecuada inspección de las habitaciones y baño. Reglas claras y por escrito.
Location: El lugar es maravillosos con muchas actividades turísticas
El hotel esta bien ubicado, tiene bonitos jardines y en general el hotel esta razonablemente limpio y el dueño tiene un trato cordial. Es atendido por sus propios dueños, lo cual lo hace más cálido pero es a la vez un arma de doble filo ya que a veces no se hace un trabajo profesional para la atención de huéspedes haciéndote sentir como que te hacen un favor. Me despertó un ratón que corría por el entretecho las últimas 2 noches y encontramos un par de arañas en las habitaciones. El hotel esta bien, solo requiere tal vez un trato más profesional y más atención a cosas elementales como tener papel higiénico de buena calidad en los baños y en suficiente cuantía.
3 out of 5
by Ricardo

Hostal limpio pero complicado para estacionar

Posted Feb 6, 2017 on Hotels
Hostal en casa familiar. Limpio y bonita decoración. Pero el piso de madera hace que el ruido de los pisos superiores interrupa el descanso. Frente a nuestra habitación hay un escritorio donde el hijo juega videojuegos todo el día (poca privacidad). La cantidad de estacionamientos es menor al numero de habitaciones. Complicado para salir ya que autos bloquean el estacionamiento.