3 outdoor pools, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers

Reviews of Le Cameleon Puerto Viejo

4 out of 5
Le Cameleon Puerto Viejo
Playa Cocles, Puerto Viejo, Cahuita, Limón

Reviews

8.8

Excellent

Rating 10 - Excellent. 374 out of 649 reviews" "
Rating 8 - Good. 187 out of 649 reviews" "
Rating 6 - Okay. 54 out of 649 reviews" "
Rating 4 - Poor. 21 out of 649 reviews" "
Rating 2 - Terrible. 13 out of 649 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deepen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there for 2days. Really good place if you visit CR
Stayed 2 nights in Apr 2024
Response from Le Cameleon Happiness Team on Apr 24, 2024
Dear Deepen, Our entire hotel staff thanks you for choosing Le Cameleon Boutique Hotel for your vacation. We were delighted to have you stay with us during your trip to Puerto Viejo and to know that you had a nice experience. We also sincerely appreciate that you gave us a rating. You are more than welcome to come back anytime. Have a nice day!Best regards,

10/10 Excellent

Daihanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Le Cameleon Happiness Team on Apr 24, 2024
Dear Daihanna, Our entire hotel staff thanks you for choosing Le Cameleon Boutique Hotel for your vacation. We were delighted to have you stay with us during your trip to Puerto Viejo and to know that you had a nice experience. We also sincerely appreciate that you gave us a rating. You are more than welcome to come back anytime. Have a nice day!Best regards,

10/10 Excellent

Pablo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, beautiful, well located!!
Stayed 2 nights in Apr 2024
Response from Raymundo on Apr 20, 2024
Dear Pablo,Thank you so much for taking the time to leave a review of your stay at Le Cameleon Boutique Hotel. We are delighted to hear that you found our hotel to be excellent and beautiful, and that you appreciated our convenient location.At Le Cameleon Boutique Hotel, we strive to provide our guests with a unique and memorable experience, and we are thrilled to hear that we were able to achieve this for you. We take great pride in the beauty and charm of our hotel, and we are glad that you were able to enjoy it during your stay.We are also pleased to hear that our location was to your liking. We believe that our hotel's location one of its greatest assets, and we are always happy to hear that our guests appreciate this as well.Thank you again for choosing Le Cameleon Boutique Hotel and for sharing your positive review. We hope to have the opportunity to welcome you back again in the future.Best regards,Raymundo RojasOperations Manager

8/10 Good

FEDERICO, Miami

Traveled with family and small children
Liked: Cleanliness
The hotel has a fantastic location, you are right on the beach or just cross the main road into the beach <5 min walk from most bedrooms. This is very important, otherwise parking is very limited at the nice beaches. The building, common areas and bedrooms are a bit dated and would benefit a lot if refreshed a bit. The biggest area for improvement would have to be with the staff at the restaurant. Understaffed and with great improvement opportunitites in terms of speed of service, knowledge. All in all, a terrific vacation and would definitely give the hotel another chance.
Stayed 3 nights in Apr 2024
Response from Raymundo on Apr 20, 2024
Dear Federico,Thank you for taking the time to share your feedback about Le Cameleon Boutique Hotel. We are thrilled you enjoyed our fantastic location and the convenience of being right on the beach or just a short walk from most bedrooms. We agree that this is a crucial aspect of our hotel, and we are glad that it added to the enjoyment of your stay.We appreciate your constructive feedback regarding the building, common areas, and bedrooms. We constantly strive to improve our facilities and update and refresh our spaces to provide our guests with the best possible experience. We are also grateful for your feedback regarding the staff at the restaurant. We understand the importance of speed of service and knowledgeable staff and are committed to improving in these areas. We will consider your comments as we continue to train and develop our team to provide exceptional service to our guests.We are thrilled you had a terrific vacation and would give us another chance. We value your trust and loyalty and are committed to providing you with an even better experience in the future. Should you choose to return, we would be honored to welcome you back and show you the improvements we have made.Thank you once again for sharing your feedback with us. Your comments are invaluable in helping us improve and provide the best possible experience for our guests. Warm regards,Raymundo RojasOperations Manager

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool and great staff.
Stayed 3 nights in Apr 2024
Response from Raymundo on Apr 12, 2024
Dear Danielle,Thank you so much for taking the time to share your positive experience at Le Cameleon Boutique Hotel. We are thrilled to hear that you enjoyed our beautiful pool and that our staff exceeded your expectations.At Le Cameleon, we strive to provide our guests with exceptional service and a unique, memorable experience. We are glad to hear that our team was able to make your stay enjoyable and that you appreciated the beauty of our pool area.We are always looking for ways to improve and your feedback is invaluable to us. Thank you again for choosing Le Cameleon Boutique Hotel and for sharing your positive review. We hope to have the opportunity to welcome you back again soon.Best regards,Raymundo RojasOperations Manager

10/10 Excellent

brad

Stayed 6 nights in Mar 2024

10/10 Excellent

Krysthal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach club
Stayed 6 nights in Mar 2024
Response from Raymundo on Mar 27, 2024
Dear Krysthal,We are delighted that you enjoyed our beach club during your stay at Le Cameleon Boutique Hotel. Providing a great beach club experience is our priority, and we are thrilled you had a positive experience. Your kind words motivate us to continue delivering exceptional service and creating memorable moments for our guests. We look forward to welcoming you back for another fantastic beach club experience!Warm regards,Raymundo RojasOperations Manager

8/10 Good

Kryssia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall is a great hotel that needs some renovations… bathroom faucets and wood decks
Stayed 3 nights in Mar 2024
Response from Raymundo on Mar 24, 2024
Dear Kryssia,Thank you for your feedback and for choosing Le Cameleon Boutique Hotel for your stay. We appreciate your positive comments about our hotel. Your feedback regarding renovations in the bathroom faucets and wood decks is valuable to us. Rest assured, we take all guest feedback seriously and are constantly working to improve our facilities. We will address the issues you mentioned to ensure a more comfortable and enjoyable experience for all our guests. We hope to welcome you back in the future to showcase the improvements we have made based on your feedback. Thank you once again for sharing your thoughts with us.Warm regards,Raymundo RojasOperations Manager

10/10 Excellent

Jose f

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I really like everything the view the forest the room was nice and clean the restaurant , it good I like the buffet you feel welcome when you come in first 3 days after they ignore you I ordered something never bring I weigh for 30 minutes and I left that the only issue I have the restaurant service but I’ll come back and highly recommended 😊
Stayed 6 nights in Mar 2024
Response from Raymundo on Mar 22, 2024
Dear Jose,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the stunning forest view, your room's cleanliness, and our restaurant's welcoming atmosphere. Your kind words about our buffet and the warm reception are appreciated.We sincerely apologize for the lapse in service you experienced during your visit. It is disappointing to hear that there was a delay in serving you. Please rest assured that we have addressed this issue with our restaurant team to ensure such oversights do not recur in the future.We are grateful for your understanding and willingness to give us another chance. Your recommendation means a lot to us, and we look forward to welcoming you back with improved service and an even more enjoyable experience.Thank you once again for choosing Le Cameleon Boutique Hotel. We appreciate your feedback, as it helps us strive for excellence in all aspects of our guest experience.Warm regards,Raymundo RojasOperations Manager

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le Chameleon is a real gem. This hotel had everything a traveler could want. Cleanliness, quiet, good food and a short walk to the beach all wrapped up in the most beautiful tropical setting. Bravo!
Stayed 2 nights in Feb 2024
Response from Raymundo on Mar 22, 2024
Dear Linda,Thank you for your glowing review of Le Cameleon Boutique Hotel. We are thrilled to hear that you found our hotel a true gem and that we could provide you with everything you desired as our guest.It brings us immense joy to know that you appreciated the cleanliness, tranquility, delicious food, and convenient proximity to the beach during your stay. Our team takes great pride in creating a beautiful tropical setting for our guests to enjoy, and we are delighted that you found it so captivating.Your kind words and recognition of our efforts mean a lot to us. We are grateful for your feedback and are encouraged by your positive experience at our hotel.Thank you for choosing Le Cameleon Boutique Hotel, and we look forward to welcoming you back for another memorable stay in the future.Warm regards,Raymundo RojasOperations Manager

8/10 Good

Demitrios, Surrey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the beaches
Stayed 5 nights in Mar 2024
Response from Raymundo on Mar 13, 2024
Dear Demitrios,Thank you for taking the time to share your thoughts about your recent stay at Le Cameleon Boutique Hotel. We are delighted to hear that you found our proximity to the beaches to be a highlight of your visit.At Le Cameleon Boutique Hotel, we strive to provide our guests with an unforgettable experience, and we are thrilled to know that we were able to meet and exceed your expectations in this regard. Our location is one of the many factors that make our hotel a unique and special place to stay, and we are glad that you were able to take advantage of it during your visit.We hope that you enjoyed your time at our hotel and that you will consider staying with us again in the future. If there is anything else we can do to improve your experience, please do not hesitate to let us know.Best regards,Raymundo RojasOperations Manager

10/10 Excellent

eileen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our favorite place to stay. There is nothing that I would change. Le CAMÉLÉON is by far, The most desirable spot in this part of Costa Rica.
Stayed 3 nights in Feb 2024
Response from Raymundo on Feb 25, 2024
Dear Eileen,Thank you for your fantastic feedback! We are delighted to hear that Le Cameleon exceeded your expectations and that you found it your favorite place to stay.Your kind words about Le Cameleon being the most desirable spot in this part of Costa Rica mean a lot to us. We are committed to providing an exceptional experience, and it is rewarding to know that we succeeded during your visit.We look forward to welcoming you back to Le Cameleon for many more memorable experiences in the future.Warm regards,Raymundo RojasOperations Manager

10/10 Excellent

Predrag

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People
Stayed 4 nights in Feb 2024
Response from Raymundo on Feb 25, 2024
Dear Predrag,Thank you for your positive feedback regarding our people. We take great pride in our team and are thrilled to hear that they contributed to your enjoyable experience at Le Cameleon Boutique Hotel.We will be sure to share your kind words with our staff, as they strive to provide exceptional service to all our guests.We hope to have the pleasure of welcoming you back to Le Cameleon Boutique Hotel soon.Warm regards,Raymundo RojasOperations Manager

8/10 Good

Heather

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, helpful and accommodated any requests. The hotel was comfortable and clean with nice beach, pool and dining areas. We would stay again.
Stayed 3 nights in Feb 2024
Response from Raymundo on Feb 25, 2024
Dear Heather,Thank you for sharing your positive experience with us. We are delighted to hear that you found our staff to be very friendly, helpful, and accommodating. It is also wonderful to know that you enjoyed the comfortable and clean facilities, as well as our beach, pool, and dining areas.We are thrilled to hear that you would choose to stay with us again, and we look forward to welcoming you back for another memorable stay at Le Cameleon Boutique Hotel.Warm regards,Raymundo RojasOperations Manager

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room and the service. All of the front desk people were extremely nice and helpful. I even had an issue due to using my passport as collateral to rent a moped and the shop closed early on Sundays (which I wasn't aware of). We were dud to leave early Monday morning and they weee able to get ahold of the rental shop and help me get my passport. We really enjoyed our stay at Le Cameleon.
Stayed 5 nights in Jan 2024
Response from Raymundo on Feb 12, 2024
Dear Nicole,Thank you so much for sharing your wonderful experience with us at Le Cameleon. We are delighted to hear that you loved your room and that our front desk team made such a positive impression on you.We are dedicated to providing exceptional service to all of our guests, and it's truly heartwarming to hear that our team went above and beyond to assist you during a challenging situation with the moped rental. Ensuring a stress-free and enjoyable stay for our guests is our top priority, and we are delighted that you had a positive outcome with our assistance.Your kind words mean the world to us, and we will surely share your feedback with our entire team. Because of guests like you, we can continually improve and provide exceptional experiences for everyone who chooses to stay with us.We are genuinely grateful for your patronage and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Warm regards,Raymundo RojasOperations Manager

10/10 Excellent

Dan

Stayed 6 nights in Feb 2024
Response from Raymundo on Mar 20, 2024
Dear Dan,Thank you for taking the time to share your positive experience at Le Cameleon Boutique Hotel. We are delighted to hear that you enjoyed your stay with us and that our services met your expectations.At Le Cameleon, we strive to provide a memorable and comfortable experience for all our guests, and it is rewarding to know that we succeeded in making your visit special. Your kind words about our hotel and services are truly appreciated.We are thrilled that you found our immediate beach access and the hotel's location to your liking. It is our pleasure to offer a convenient and picturesque setting for our guests to relax and enjoy their time with us.We look forward to welcoming you back to Le Cameleon Boutique Hotel for another exceptional stay. Thank you once again for choosing us, and we appreciate your positive feedback.Warm regards,Raymundo RojasOperations Manager

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute rooms, great staff! Only improvement would be a more varied daily breakfast. Not only was the menu the same in buffet, but out of many items.
Stayed 5 nights in Jan 2024
Response from Raymundo on Feb 4, 2024
Dear Holly,Thank you for taking the time to share your experience at Le Cameleon Boutique Hotel. We are delighted to learn that you found our rooms cute and that our staff provided you with excellent service. Your kind compliments are genuinely appreciated and will be shared with our team members.We have taken note of your feedback regarding the breakfast options, and we appreciate your insights about the need for a more varied daily breakfast. Providing a diverse and enjoyable culinary experience for our guests is important to us, and we will carefully review the breakfast offerings to ensure that they are both varied and of the highest quality.We sincerely value your feedback as it guides our efforts to enhance the overall guest experience, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Warm regards,Raymundo RojasOperations Manager

8/10 Good

LESLIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel could use some repairs. The restaurant was very good and great ambience. Breakfast was included, which was a nice treat every day.
Stayed 5 nights in Jan 2024
Response from Raymundo on Jan 29, 2024
Dear [Reviewer's Name],Thank you for sharing your feedback following your recent stay at Le Cameleon Boutique Hotel. We appreciate your insights and are pleased to hear that you enjoyed the dining experience at our restaurant and the overall ambiance.We also appreciate your positive comments regarding including breakfast in your stay. We strive to provide a delightful culinary experience for our guests, and we are pleased to learn that you found it to be a nice treat each day.We also value your constructive feedback regarding the need for repairs. Your comments are crucial to our ongoing efforts to enhance and maintain our property to the highest standards. Please be assured that we take your feedback seriously and will address these areas to ensure that all our guests have a comfortable and enjoyable stay.It was a pleasure to have you as our guest, and we hope to welcome you back for another opportunity to exceed your expectations and provide an exceptional experience at Le Cameleon Boutique Hotel.Warm regards,Raymundo RojasOperations manager

6/10 Okay

ray

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024
Response from Raymundo on Jan 25, 2024
Dear Ray,Thank you for sharing your feedback and staying with us at Le Cameleon Boutique Hotel. We appreciate your time and the opportunity to learn more about your experience during your recent visit.We are delighted to see that you found aspects of your stay enjoyable, and we thank you for scoring us a 6 out of 10. Your input is valuable to us as we continually strive to enhance our guests' experience. We regret that your experience did not meet your expectations entirely, and we would love to learn more about the areas where we fell short so we can address them accordingly.Our team is committed to providing the best service possible, and we regret any inconvenience you may have experienced during your stay. Your feedback will be shared with our team members as part of our commitment to evaluating our performance and improving our service standards. We want to ensure that all our guests feel welcomed, valued, and well taken care of throughout their time with us.Once again, we appreciate your feedback and hope to have the pleasure of welcoming you back to Le Cameleon Boutique Hotel in the future.Warm regards,Raymundo RojasOperations Manager

10/10 Excellent

Andres

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Jan 2024
Response from Raymundo on Jan 19, 2024
Dear Andres,Thank you for sharing your kind words about your recent Le Cameleon Boutique Hotel stay. We are thrilled to hear that you found our property to be a beautiful place.At Le Cameleon, we take great pride in our stunning surroundings, modern design, and lush tropical ambiance. Our team is dedicated to creating a serene and visually captivating environment for our guests.We are delighted that you appreciated the beauty of our hotel, and we hope that it contributed to a truly memorable experience for you.We look forward to the opportunity to welcome you back to Le Cameleon Boutique Hotel for another beautiful stay.Warm regards, Raymundo RojasOperations Manager

8/10 Good

Lewis

Stayed 2 nights in Dec 2023
Response from Raymundo on Jan 19, 2024
Dear Lewis,Thank you for taking the time to rate your recent Le Cameleon Boutique Hotel stay. We appreciate your feedback and are pleased to see that you had a positive experience during your time with us.We hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future.Warm regards,Raymundo RojasOperations Manager

8/10 Good

Jackeline

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for couples and families
Stayed 4 nights in Dec 2023
Response from Raymundo on Jan 19, 2024
Dear Jackeline,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found Le Cameleon an excellent place for couples and families. Our team works hard to create an atmosphere that caters to the varied needs of our guests, ensuring that every visitor has a memorable and enjoyable experience.At Le Cameleon, we are committed to providing a welcoming environment that offers something for everyone, whether it's a romantic retreat for couples or an enjoyable stay for families. We take pride in our versatile approach and are pleased to learn it resonated with you.We look forward to welcoming you back in the future and continuing to provide exceptional experiences.Warm regards,Raymundo RojasOperations Manager

2/10 Terrible

Jose, Miami

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
First the room key pad didn’t work and had to be replace, got lock out of the room 3 times. Second the day it rain we got water licking from the roof in to the bed and another lick in to the closet area. Room description was incorrect it was not ocean front it was ocean side. There only 4 rooms with the same description and there’s no warranty you get the ocean front rooms. I was never offer any VIP benefits or advice on room description and after all the problem I had with the room never got offer any solution or compensation for the inconvenience and the last night getting rain on. Bathroom condition where horrible shower heat almost fall apart. Spoke to manager and the only think he offer it’s next Time send me a message and I give you the ocean front room and that the room didn’t say ocen view. However there are no rooms with ocean view description to make reservation on.
Stayed 2 nights in Dec 2023
Response from Raymundo on Dec 22, 2023
Dear Jose,Thank you for sharing your feedback with us following your recent stay at Le Cameleon Boutique Hotel. We're sincerely sorry to hear that your experience did not meet your expectations, and we sincerely apologize for the inconveniences you encountered during your stay.We appreciate your feedback regarding the issues with the room keypad, which led to you being locked out of your room multiple times. Regarding the water leaking from the roof during the rain, we understand how uncomfortable and disappointing this must have been for you. It's truly unacceptable that you endured such a situation, and we would like to extend our sincerest apologies for this issue. Rest assured, we take this matter very seriously and have since implemented measures to prevent such incidents from reoccurring.We also acknowledge your disappointment with the room description and understand the frustration of not receiving the oceanfront room as expected. We're genuinely sorry for any misunderstanding or confusion caused by the room descriptions.Furthermore, we regret to learn that you did not receive any VIP benefits or compensation for the inconveniences you experienced. At Le Cameleon Boutique Hotel, we strive to provide our guests with exceptional service and regret that we fell short in this instance. Your comments have been shared with the management team to ensure that necessary improvements are made to our guest service procedures.In addition, we apologize for the condition of the bathroom and the issues you encountered with the shower. It is disheartening to hear that these aspects of your accommodation did not meet the standards we aim to deliver. We understand we cannot change your experience, but we hope you will give us another chance to regain your trust. Should you choose to revisit us, we would like to extend a personal invitation and ensure your stay is exceptional. Please do not hesitate to contact us directly if you decide to return, and we will make every effort to provide you with the experience you deserve.Once again, we apologize for the numerous shortcomings during your stay, and thank you for bringing these issues to our attention. We appreciate the opportunity to address your concerns and hope to have the chance to welcome you back for a much-improved experience in the future.Best regards,Raymundo RojasOperations Manager

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy boutique hotel hideaway
A beautiful boutique hotel nestled in jungle canopy, with an elegant beach side restaurant and nice pool and hot tub, but which could definitely stand some upkeep and repairs, e.g. to its loose bathroom fixtures, paint, etc. The service across the board was exceptional. And we got to see an aerial dance show at sunset on the hotel's beach included in our stay. Would return.
Stayed 1 night in Dec 2023
Response from Raymundo on Dec 25, 2023
Dear Ben,Thank you for your insightful review of your Le Cameleon Boutique Hotel stay! We're thrilled you enjoyed the hidden charm of our jungle canopy location, the elegance of Gigi Beachside Restaurant, and the refreshing dip in our pool and hot tub. Your kind words about our team's exceptional service warmed our hearts and motivated us to exceed expectations.We appreciate your honest feedback about some needed upkeep and repairs. Maintaining the pristine beauty of our hotel is paramount, and we understand your point regarding loose bathroom fixtures and paintwork. We're already addressing these issues with a dedicated maintenance plan to ensure everything sparkles at Le Cameleon.The sunset aerial dance show on the beach must have been a magical experience! We're proud to offer unique cultural experiences like this for our guests.Thank you for mentioning your intention to return – we'd love to welcome you back to the lush sanctuary of Le Cameleon soon! You'll be delighted to find our refreshed interiors and continued commitment to exceptional service.Thank you again for choosing Le Cameleon. We look forward to hosting you again soon and showcasing our dedication to providing an unforgettable boutique hotel experience.Sincerely,Raymıundo RojasOperations Manager

6/10 Okay

MELISSA

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was great and the food was delicious! My issue is that i believe this place could be a lot better. The areas around the pool/ beach area were not as clean. Lots of leaves everywhere. The beds/cabanas were not so clean. Walkways to the rooms did not have great lighting at night and the path was slippery when wet due to rain. The a/c in our room was very noisy. The location is perfect.
Stayed 3 nights in Dec 2023
Response from Raymundo on Dec 25, 2023
Dear Melissa,Thank you for your feedback on your recent stay at Le Cameleon Boutique Hotel. We're thrilled you loved our fantastic staff and delicious food! We know they're two core strengths of our jungle sanctuary.However, we're genuinely sorry to hear about the aspects that fell short of expectations. Maintaining a pristine environment for our guests is crucial to us, and we understand your concerns about the cleanliness of the pool/beach area, beds/cabanas, and walkways. We completely understand your point about the noisy AC hampering your experience, and we apologize for any inconvenience it caused. We value your feedback and are taking immediate steps to ensure all aspects of your stay are enjoyable in the future.Thank you again for choosing us. We remain committed to creating an unforgettable jungle escape for our guests, and your feedback helps us refine and improve our offerings.Sincerely,Raymundo RojasOperations Manager

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property, great value for the money
The installations are nice and clean, the gardens are beautiful, and the beach club is right across the street. Most of the staff provided a great experience. The restaurant though needs work. It is too expensive for a very poor service, especially during breakfast with trays empty and customers waiting and getting dissappointed.
Stayed 1 night in Dec 2023
Response from Raymundo on Dec 25, 2023
Dear Leslie,Thank you for your review of Le Cameleon Boutique Hotel! We're delighted you found our property beautiful, with well-maintained gardens and a convenient beach club location. We also appreciate your positive feedback on most of our staff, who strive to offer a wonderful experience.However, we take your concerns about the restaurant service very seriously, particularly during breakfast. Empty trays and long wait times are unacceptable, and we sincerely apologize for the disappointment this caused you. We value your feedback and are committed to improving the restaurant experience, especially at breakfast. We aim to offer our guests a relaxed and enjoyable start to each day.Thank you again for choosing Le Cameleon. We remain dedicated to providing exceptional value and a memorable jungle escape for all our guests. We genuinely hope you'll give us another chance to showcase the improvements we're making in the restaurant.Sincerely,Raymundo RojasOperations Manager

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome jungle retreat a few steps from the beach
This is a nice property with superb service. Great value for the money. I recommend it.
Stayed 1 night in Dec 2023
Response from Raymundo on Dec 16, 2023
Dear Leslie,Thank you for sharing your excellent review of your recent Le Cameleon Boutique Hotel stay. It is truly gratifying to hear that you enjoyed your experience with us and took the time to express your satisfaction.We are thrilled that you found our property a delightful jungle retreat and that our service exceeded your expectations. Providing a superb and memorable experience for our guests is our top priority, and we are delighted to know that we succeeded in doing so during your visit.We always aim to offer exceptional value and create an environment that allows our guests to genuinely relax and enjoy their time with us. We are thrilled to learn that we achieved this during your stay.Your recommendation means the world to us, and we are sincerely grateful for your kind words. We would be pleased to welcome you back to Le Cameleon Boutique Hotel for another exceptional stay whenever your travels bring you back to our beautiful corner of the world.Thank you again for your positive feedback, and we eagerly anticipate the opportunity to host you again.Warm regards,Raymundo RojasOperations Manager

8/10 Good

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. AC wasn't working in the first room, staff was quick to provide another room.
Stayed 1 night in Nov 2023
Response from Le Cameleon Happiness Team on Nov 29, 2023
Dear Jeremy, Our entire hotel staff thanks you for choosing Le Cameleon Boutique Hotel for your vacation. We were delighted to have you stay with us during your trip to Puerto Viejo and to know that you had a nice experience. We also sincerely appreciate that you gave us a rating. You are more than welcome to come back anytime. Have a nice day!Best regards,

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique jungle settings
Stayed 2 nights in Nov 2023
Response from Raymundo on Nov 24, 2023
Dear Brent,On behalf of the entire Le Cameleon Boutique Hotel team, we would like to extend our heartfelt gratitude to you for sharing your recent experience with us. We were genuinely delighted to read your glowing five-star review, and we are thrilled that you had such a wonderful stay with us.Your kind words and positive feedback mean a great deal to us, as we are dedicated to providing every guest with a memorable and exceptional experience. Knowing that we succeeded in delivering a top-notch stay brings us immense joy and pride.We are glad you enjoyed our hotel's facilities and services. Your satisfaction is our ultimate reward, and we are honored to have contributed to your memorable visit to Le Cameleon Boutique Hotel. We'll share your feedback with our hardworking team, who take great pride in creating exceptional experiences for our valued guests.Again, Thank you for your kind words and for staying with us. We sincerely appreciate your support and look forward to the opportunity to welcome you back for another outstanding stay with us in the future.Warmest regards,Raymundo RojasOperations Manager

4/10 Poor

Evaristo

Traveled with partner
Liked: Staff & service
Excellent area near to key beaches, staff is Friendly, rooms are noisy, condensation from AC, found roach, eco friendly design, car park is on the Main Street.
Stayed 3 nights in Nov 2023
Response from Raymundo on Nov 23, 2023
Dear Evaristo,We're delighted to receive your feedback and appreciate your recognition of our prime location near key beaches and the friendly service provided by our dedicated staff. Ensuring a positive experience for our guests is our utmost priority, and we are pleased to read your positive comments about our eco-friendly design.We apologize for any inconvenience caused by the room noise and the condensation from the air conditioning units. We strive to provide a peaceful and relaxing atmosphere for our guests, and we regret that this was not your experience.Regarding the occurrence of a roach, please accept our sincere apologies. We have a comprehensive pest control plan in place, and we will immediately investigate and take necessary measures to ensure that such incidents do not reoccur.We thank you for sharing your feedback, as it helps us identify areas for improvement and ensures that we maintain our commitment to providing exceptional service. We hope to have the opportunity to welcome you back in the future and demonstrate our dedication to exceeding your expectations. Thank you again for choosing Le Cameleon Boutique Hotel, and we hope to have the pleasure of hosting you again soon.Warm regards,Raymundo RojasOperations Manager

10/10 Excellent

Juliet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We just loved, loved or stay at Le Cameleon. It was a jungle oasis.
Stayed 5 nights in Oct 2023
Response from Raymundo on Nov 1, 2023
Dear Juliet,Thank you so much for sharing positive feedback about your Le Cameleon Boutique Hotel stay. We are thrilled to hear that you loved your experience with us and found it a jungle oasis.At Le Cameleon, we strive to create a unique and enchanting atmosphere for our guests. We are located in the lush jungle, allowing our guests to immerse themselves in a tranquil and natural environment. It brings us great joy to know that you felt like you were in a jungle oasis during your stay.We believe a memorable stay involves comfortable accommodations, excellent service, and a sense of escapism and rejuvenation. We are thrilled that we could provide you with that experience and that it exceeded your expectations.Again, Thank you for your kind words and for choosing Le Cameleon Boutique Hotel. We would be honored to welcome you back in the future and provide you with another enchanting stay. Warm regards,Raymundo RojasOperations Manager

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff we had an oceanfront room very clean would definetly recommand this hotel.
Stayed 8 nights in Oct 2023
Response from Raymundo on Oct 31, 2023
Dear [Guest's Name],Thank you for choosing Le Cameleon Boutique Hotel and for taking the time to share your positive review. We are delighted to hear that you had a great experience with us.Our team takes pride in providing friendly and attentive service to our guests, so it is beautiful to know that you found our staff to be friendly and accommodating. We are also thrilled that you enjoyed your oceanfront room and found it very clean. We strive to maintain high standards of cleanliness throughout our hotel to ensure our guests have a comfortable and enjoyable stay.We truly appreciate your recommendation and the trust you have placed in us. We would be pleased to welcome you back to Le Cameleon Boutique Hotel for another memorable stay.Best regards,Raymundo RojasOperations Manager

10/10 Excellent

Jess R, Oklahoma City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel. The food was outstanding. The rooms are beautifully appointed. The pool and hot tub are set in a rain forest atmosphere. The spa was open air in the rain forest atmosphere. Everything was perfect.
Stayed 5 nights in Oct 2023
Response from Le Cameleon Happiness Team on Oct 17, 2023
Dear Jess,Our entire hotel staff thanks you for choosing Le Cameleon Boutique Hotel for your vacation. We were delighted to have you stay with us during your trip to Puerto Viejo and to know that you had a nice experience. We also sincerely appreciate that you gave us a rating. You are more than welcome to come back anytime. Have a nice day!Best regards,

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a great property, we will be back here when we come to this area again of CR. The employees are wonderful, helpful, and very kindhearted. They went out of their way multiple times to help us. We loved it here. Yes, there are some upgrades needs for the resort, but, as world travelers, it was nothing to us. Great stay, great employees! One item, and we knew when we booked, so this is on us, this is a family friendly place, so there are streaming kids… we always went places in the resort where there were no kids, that’s pretty easy to find.
Stayed 6 nights in Oct 2023
Response from Raymundo on Oct 7, 2023
Dear Joshua,Thank you for choosing Le Cameleon Boutique Hotel and taking the time to share your excellent review. We're thrilled to hear that you had such a great experience with us and plan to return when you revisit this area of Costa Rica.Our team takes great pride in providing excellent service, and we are delighted that you found our employees to be outstanding, helpful, and kindhearted. It's always our goal to go above and beyond for our guests, and we're glad that they went out of their way multiple times to assist you.We appreciate your understanding that, as world travelers, you recognize that there may be some areas where our resort could benefit from upgrades. Rest assured, we continuously strive to make improvements and enhance the overall experience for our guests.We understand that our property is family-friendly, and we appreciate your feedback regarding streaming kids. We're glad that you were able to find areas in the resort where you could enjoy a more peaceful and quiet atmosphere. We value the comfort and preferences of our guests, and we try our best to create spaces that cater to everyone's needs.Thank you again for your kind words and for choosing Le Cameleon Boutique Hotel. We can't wait to welcome you back and provide you with another great stay.Warm regards,Raymundo RojasOperations Manager

6/10 Okay

Godwin, Miami

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Property needs serious maintenance. The pool deck of beach club is dangerous as my daughter stepped on a wooden deck and part broke. The rooms also needs upgrading.
Stayed 3 nights in Sep 2023
Response from Le Cameleon Happiness Team on Oct 5, 2023
Dear Godwin,It is a pleasure to greet you.First of all, thank you for choosing us for your vacation in Costa Rica. We appreciate your comment and apologize for the inconvenience. We are transferring this to the mentioned departments in order to improve this point. Hopefully, in the future, you will be able to visit us again and get the true Cameleon Caribbean experience.

2/10 Terrible

Kathy

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
When one pays over $300 per night for a luxury resort, one expects a luxury resort, not a run-down, basic hotel and undesirable grounds. The grounds were unkept with lots of overgrowth, muddy pathways, and where there was grass, it needed cutting. The pools had many missing tiles. The social areas around the pools were unkept and muddy. While the Happiness Team is very enthusiastic and attentive, they cannot make up for the fact that this is a very, very, tired, run-down property. It needs massive investment to bring it to to its advertised standards.
Stayed 4 nights in Sep 2023
Response from Le Cameleon Happiness Team on Oct 5, 2023
Dear Kathy,It is a pleasure to greet you.First of all we would like to thank you for choosing us for your vacations in Costa Rica. We appreciate your comment and apologize for the inconvenience. We are transferring this to the mentioned departments in order to improve this point. Hopefully in the future you will be able to visit us again and get the true Cameleon Caribbean experience.

6/10 Okay

Kenneth, San José

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean, but property needs updates soon.
Stayed 1 night in Sep 2023
Response from Le Cameleon Happiness Team on Sep 26, 2023
Dear Kenneth, Our entire hotel staff thanks you for choosing Le Cameleon Boutique Hotel for your vacation. We were delighted to have you stay with us during your trip to Puerto Viejo and to know that you had a nice experience. We also sincerely appreciate that you gave us a rating. You are more than welcome to come back anytime. Have a nice day!Best regards,

6/10 Okay

German Andrey

Traveled with family and small children
Liked: Cleanliness, amenities
For the standard in the area it is still a top choice…the two pools are the best…food more less than more…deluxe rooms are ok but you can see there are some urgent repairs… staff is quite friendly but pool/room service is too slow, we ordered two drinks and it took almost two hours to deliver… and for this recent visit what I think it and what was out of place was that they gave us the room 30 minutes after the check-in time
Stayed 2 nights in Sep 2023
Response from Le Cameleon Happiness Team on Sep 23, 2023
Dear Andrey,It is a pleasure to greet you.First of all we would like to thank you for choosing us for your vacations in Costa Rica. We appreciate your comment and apologize for the inconvenience. We are transferring this to the mentioned departments in order to improve this point. Hopefully in the future you will be able to visit us again and get the true Cameleon Caribbean experience.

8/10 Good

Gustavo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool
Stayed 2 nights in Sep 2023
Response from Raymundo on Sep 23, 2023
Dear [Guest],Thank you for taking the time to leave a review about your recent stay at Le Cameleon Boutique Hotel. We are glad to hear that you enjoyed our pool!At Le Cameleon, we take pride in providing our guests with a relaxing and enjoyable experience; our pool is a critical element. We strive to maintain a clean and inviting pool area where guests can unwind, soak up the sun, and take a refreshing swim.We appreciate your feedback and hope you enjoyed your time at our pool. We look forward to welcoming you back to Le Cameleon Boutique Hotel in the future, where you can again enjoy our pool and all the other amenities.Warm regards,[Raymundo RojasOperations Manager

10/10 Excellent

Adriana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 7 night stay at Le Cameleon with our 5-year-old twin daughters. We received a room upgrade due to our Expedia status, it was ready upon arrival, we also received a nice surprise in our room. We had been at the hotel last before the pandemic, and the improvements and expansion to the hotel are extraordinary, the beach club and the restaurant steps away from the beach, make it almost impossible to leave the hotel. The staff was great as well: Hector, Nixon, Milena, Heidi, Yendry, Ronald, Alma, Alejandra, Daniel, David, Noemi, Kevner and Jessica, all of them made us feel at home. We will definitely return next year!
Stayed 7 nights in Sep 2023
Response from Le Cameleon Happiness Team on Sep 23, 2023
Dear Adriana, Our entire hotel staff thanks you for choosing Le Cameleon Boutique Hotel for your vacation. We were delighted to have you stay with us during your trip to Puerto Viejo and to know that you had a nice experience. We also sincerely appreciate that you gave us a rating. You are more than welcome to come back anytime. Have a nice day!Best regards,

8/10 Good

Lori

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and great food
Stayed 1 night in Sep 2023
Response from Le Cameleon Happiness Team on Sep 23, 2023
Dear Lori,Our entire hotel staff thanks you for choosing Le Cameleon Boutique Hotel for your vacation. We were delighted to have you stay with us during your trip to Puerto Viejo and to know that you had a nice experience. We also sincerely appreciate that you gave us a rating. You are more than welcome to come back anytime. Have a nice day!Best regards,

10/10 Excellent

Alejandro, Edina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Truly a green experience. Good modern installations surrounded by a tropical forest. Staff was friendly and helpful. The plumbing and A/C were faulty but overall, very good installations.
Stayed 2 nights in Sep 2023
Response from Le Cameleon Happiness Team on Sep 12, 2023
Dear Alejandro,Our entire hotel staff thanks you for choosing Le Cameleon Boutique Hotel for your vacation. We were delighted to have you stay with us during your trip to Puerto Viejo and to know that you had a nice experience. We also sincerely appreciate that you gave us a rating. You are more than welcome to come back anytime. Have a nice day!Best regards,

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was Excellent, and stil good but needs an upgrade. the climate of the southern Caribbean cause facilities to age fast.
Stayed 5 nights in Aug 2023
Response from Raymundo on Sep 3, 2023
Dear Mark,We hope this message finds you in good health and high spirits. On behalf of the entire Le Cameleon Boutique Hotel team, we would like to extend our heartfelt gratitude for choosing us as your preferred accommodation during your recent stay. We truly appreciate your loyalty and the trust you have placed in us.At Le Cameleon Boutique Hotel, we strive to ensure every guest experiences comfort and personalized service. Your satisfaction is our top priority, and your feedback is crucial in helping us improve and exceed your expectations.However, we also value your constructive feedback regarding the need for an upgrade. We understand that the climate of the southern Caribbean can significantly impact our facilities, causing them to age faster than expected. Rest assured, we have already taken note of your concerns and are actively working towards enhancing our offerings.Your satisfaction is of utmost importance to us, and we want to assure you that we want to provide you with an exceptional experience during your next stay at Le Cameleon Boutique Hotel. We look forward to unveiling our upgraded facilities and welcoming you back to indulge in the ultimate tropical paradise.I wish you a wonderful day filled with fond memories of your time at Le Cameleon Boutique Hotel!Warm regards,Raymundo RojasOperations Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pura Vida
We stay here every time we visit. It’s excellent
Stayed 6 nights in Aug 2023
Response from Le Cameleon Happiness Team on Sep 2, 2023
Dear David, Our entire hotel staff thanks you for choosing Le Cameleon Boutique Hotel for your vacation. We were delighted to have you stay with us during your trip to Puerto Viejo and to know that you had a nice experience. We also sincerely appreciate that you gave us a rating. You are more than welcome to come back anytime. Have a nice day!Best regards

6/10 Okay

Ysmael

Traveled with family
Price of hotel does not match service or property. Perhaps it is because it seems to be the only somewhat larger hotel in the area, but it is very pricey and the service and actual rooms do not match the price that one is paying for.
Stayed 3 nights in Aug 2023
Response from Le Cameleon Happiness Team on Aug 11, 2023
Dear Ysmael,It is a pleasure to greet you.First of all we would like to thank you for choosing us for your vacations in Costa Rica. We appreciate your comment and apologize for the inconvenience. We are transferring this to the mentioned departments in order to improve this point. Hopefully in the future you will be able to visit us again and get the true Cameleon Caribbean experience.

8/10 Good

Angie

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was outstanding. Check in was easy and the gentleman was very friendly. The hotel was centrally located and had very nice outdoor facilities. They were very accommodating and the breakfast was delicious. The only bad thing with the hotel was the mattress because it was moldy.
Stayed 1 night in Jul 2023
Response from Raymundo on Jul 18, 2023
Dear Angie,Thank you for sharing your feedback following your recent stay at Le Cameleon Boutique Hotel. We are thrilled that our staff provided outstanding service and that you found the check-in process easy and friendly.We are pleased that our hotel's central location and beautiful outdoor facilities meet your expectations. We strive to create an atmosphere where guests can relax and enjoy their surroundings.Furthermore, we are delighted that you found our staff accommodating and enjoyed our delicious breakfast offerings. We take great pride in providing excellent service and delicious meals, and it is always rewarding to receive positive comments from our valued guests.However, we are deeply sorry to hear about your experience with the mattress. Maintaining a clean and comfortable environment is of the utmost importance to us, and we apologize for any inconvenience caused by mold on the bed. We take your feedback seriously and will take immediate steps to rectify this issue, ensuring it will not concern future guests.Thank you again for your valuable feedback. We appreciate your kind words and your honesty. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional stay that exceeds your expectations in every aspect.Best regards,Raymundo RojasOperations Manager

8/10 Good

Guillermo

Stayed 2 nights in Jul 2023
Response from Raymundo on Jul 12, 2023
Estimada Guillermo ,Gracias por tomarse el tiempo de compartir su experiencia positiva con nosotros en Le Cameleon Boutique Hotel. Nos complace saber que disfrutó de su estadía con nosotros. Nuestro objetivo principal es brindar un servicio excepcional y crear experiencias memorables para todos nuestros huéspedes. Esperamos darle la bienvenida nuevamente pronto para otra estancia maravillosa.Saludos cordiales,Raymundo RojasGerente de Operación

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2023
Response from Equipo de Felicidad de Le Cameleon on Jul 6, 2023
Estimado, Todo nuestro personal del hotel le agradece que haya elegido Le Cameleon Boutique Hotel para sus vacaciones. Estuvimos encantados de tenerlo con nosotros durante su viaje a Puerto Viejo y saber que tuvieron linda experiencia. También apreciamos sinceramente que nos haya dado una calificación. Son más que bienvenidos a cuando guste regresar. Lindo día!Saludos cordiales,

10/10 Excellent

Liza

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hidden gem. I was surprised by the size or the room. Bathroom a little dated but well-kept. The restaurant across the street was extremely entertaining.
Stayed 1 night in Jun 2023
Response from Le Cameleon Happiness Team on Jun 28, 2023
Dear Liza,Our entire hotel staff thanks you for choosing Le Cameleon Boutique Hotel for your vacation. We were delighted to have you stay with us during your trip to Puerto Viejo and to know that you had a nice experience. We also sincerely appreciate that you gave us a rating. You are more than welcome to come back anytime. Have a nice day!Best regards,

10/10 Excellent

Priscilla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le Chameleon is always the best choice for Puerto Viejo staying...
Stayed 2 nights in Jun 2023
Response from Equipo de Felicidad de Le Cameleon on Jun 28, 2023
Estimada Priscilla, Todo nuestro personal del hotel le agradece que haya elegido Le Cameleon Boutique Hotel para sus vacaciones. Estuvimos encantados de tenerlo con nosotros durante su viaje a Puerto Viejo y saber que tuvieron linda experiencia. También apreciamos sinceramente que nos haya dado una calificación. Son más que bienvenidos a cuando guste regresar. Lindo día!Saludos cordiales,