Ratings based on 30 Verified Reviews

4.2 out of 5
100% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Excellent service, staff and location

Posted Oct 30, 2017
Got to check in early to our room. Located in a great location. Staff very friendly and accommodating
5 out of 5
Recommended
for Everyone
by A verified traveler

awesomeness

Posted Aug 25, 2017
Pros: a few blocks from the downtown and the port
Cons: too much noise from staff, construction, loud talking from the laundry and kitchen
Location: hiking, biking swimming
This was such a beautiful property, right on the beach with a lovely beach walk. awesome patio with hammocks and lawn chairs. But the restaurant was the best and the staff PHENOMENAL love them!!!! we are vegetarian and they more then accommodated us.
5 out of 5
by A verified traveler

Characterful, convenient, great food and hosts.

Posted Nov 6, 2016 on Hotels
It was amazing, beautiful - a great place from which to discover the local environment.
Comment from Hotel Management
Nov 17, 2016 by General Manager, Hotel Management
Hi ther, thanks for your grate comment, it help,us to contyniu offerin The best. Happy that. Your enjoyada this beatifull island. Best regards Marita Velarde Manager
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 18, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, beautiful view!

Posted Aug 23, 2016
Had a lovely stay, fresh breakfast everyday, great customer service and great location!
Comment from Hotel Management
Nov 17, 2016 by info@casamaritagalapagos.com, Hotel Management
Thanks a los for your comenta, galas to know that you enjoy your Sat with us, ver y friendo y Marita Velarde Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2016
Wonderful location but out dated rooms. No hot water in the bathrooms Staff were excellent and went out of their way to help
Comment from Hotel Management
Jul 26, 2016 by Marita Velarde , Hotel Management
Hi Dear Thanks for your mail and comments about About the hot water us we shoe you , because we have solar panels you have to wait a little bit to have hot water, and you know that you had it after few minutes It was a pleasure to have you with us. Best regards Marita
3 out of 5
by Lauryne

Posted Jun 18, 2016 on Hotels
This hotel has a great location on the beach. The biggest problem is that they didn't honor the Hotels.com agreed price. Not something you can argue about in a foreign country so I had to sign the credit card slip. I still have to sort out the difference and contact Hotels.com but, meanwhile, I wouldn't recommend staying at this property.
Comment from Hotel Management
Jul 24, 2016 by Marita Zecchettin, Hotel Management
Hello Lauryne, Thank you so much by your comment, We want to clear what happen with your booking, In your booking through hoteles.com; you had the rate of $170.00+22% of taxes per night per room, which rate was completely respect and We have the guarantee of the receipt that you sing which specify this rate, the aspect that happened in your check out is that you see a 24% of taxes and not the 22% of taxes that was specify in the card of your booking, but our staff in reception let you know that this increase of 2% in the taxes is from the increase that all Ecuador has in our IVA, which was applied by a government decision, from June of this year, this increase was made to help to all the victims and the damages that result of the earthquake of 16th April. We hope that you understand the reason why was the increase of 2%, and We re-mark, this is a taxe in all our country. We will hope your comments!! Saludos Cordiales, Kind Regrads, Mit freundlichen Grüßen, Cordialement Atentamente Marcela Baculima Reservaciones Reservations
5 out of 5
by David from Reno

Posted Feb 1, 2016 on Hotels
Great boutique hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Nearly perfect except...

Posted Jan 1, 2016
Pros: View and food!
Cons: Insect problem
Location: very close to the port, didn't need a taxi to the hotel and enjoyed the scenic walk.
This hotel had the most amazing views on the island. We checked in early and greeted with a delicious Ecuadorian jugo! Has lunch which was excellent! Our room was spacious and clean except the line of ants on the wall. Just have someone check your room for ants before checking in. The food and complimentary breakfast was great! Unfortunately the kitchen was not open the one night we were there. Overall, great place!
5 out of 5
by rebecca from paris

Posted Sep 1, 2015 on Hotels
great place on the beach!