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Hi Thomas, happy to hear that you enjoyed the breakfast bar at Albert and your stay went smoothly. Hope to see you again!
8/10 Good
Stephen, Richmond
Business traveler
Feb 1, 2023
Liked: Cleanliness, staff & service
Decent rooms, good showers, very helpful and friendly staff
Stephen
Stayed 3 nights in Jan 2023
Response from Marianna on Feb 5, 2023
Dear Stephen, Thank you for the lovely feedback! It was great to have you as our guest and we hope to see you again! Have a nice day! Best regards, Marianna from the reception
Hi Sergio,Our staff were very pleased with your wonderful feedback.Thank you for visiting us and we hope you will come again.SincerelyJari-Pekka, reception
10/10 Excellent
Joel
May 5, 2022
Liked: Cleanliness, staff & service, room comfort
Joel
Stayed 1 night in Apr 2022
10/10 Excellent
Steve
Apr 17, 2022
Steve
Stayed 2 nights in Apr 2022
Response from Jari-Pekka on Apr 19, 2022
Thank you for the wonderful feedback!
6/10 Okay
Roberto
Business traveler
Dec 7, 2021
Liked: Staff & service
Correct stay, nice staff, place to be updated.
Stay Ok, not amazing, as there are a few equipments/services that needs to be updated. A bit cold in the room, where the AC makes a bit of noise when working. Staff attending really nice, best of the hotel I think.
Roberto
Stayed 1 night in Nov 2021
Response from Marianna, reception on Dec 15, 2021
Dear Roberto,
Thank you for the feedback. Apologies about the noise and that room temperature was a bit cool. I will put a notice to our maintenance about the room AC.
Have a nice day and I hope to see you again at our hotel!
Hei Juuso,
Kiitos palautteestasi, arvostamme sitä kovasti!
Mahtava kuulla että viihdyit vieraanamme, toivottavasti näemme pian uudelleen :)
Aurinkoista kesänjatkoa!
We took an overnight boat from Saint Petersburg to Helsinki and arrived in the morning. The hotel was about 20 min walk from the ferry terminal and located about 10 min walk to the city centre. The breakfast was great with an omelette station. The room was modern and clean. We used the sauna which was located in the basement. Overall I would recommend this hotel. Food in Helsinki is expensive so be warned. To get around the city we hired city bikes for 5 euros a day which was great.
Verified traveler
Stayed 2 nights in Aug 2018
Response from Hanne on Aug 23, 2018
Hello!
Thank you for your feedback! I´m glad you enjoyed your stay with us. Welcome back!
Bestr regards,
Hanne
Reception / Service Manager
Original Sokos Hotel Albert
Very close to the center of Helsinki, plenty of restaurants, bars etc in the area. Good business hotel, beds come across as a little old
Marcel
8/10 Good
Verified traveler
Apr 2, 2018
Liked: Cleanliness
Good experience until the moment we checked out. We checked out early morning (around 4:30am) and the guy at the reception desk had a serious attitude problem. First, saying we haven’t paid (tho we did pay in full when we booked), telling us to pay again (took my credit card), then not even apologizing for being so rude when I showed him my confirmation email.
This hotel offered a very comfortable lobby and friendly and efficient check-in. The staff greeted me warmly, served me free coffee and snacks while I waited for my room, and helped me with any need. The location was ideal for walking to various parts of the city within minutes and there were diverse restaurants from which to choose. The price was also a bargain for the quality. The only downside was the street was noisy one of the 3 nights I stayed due to loud guests. Otherwise, highly recommended.
We only stayed one night, but would recommend this hotel for it's reasonable price and good location for us to see Helsinki on foot. The room was very clean. Our double room was two single beds pushed together but was very comfortable and quiet.
We used this hotel for business meetings in Helsinki. The hotel has an overall warm feeling, friendly staff and quite functional and comfortable rooms. I like my breakfast and was not disappointed.
I stayed in a single room. Bed size was generous (small double) and a good amount of space. Furniture and bathroom were well-designed to maximise this. Hotel was quiet and the downstairs restaurant does a surprisingly good pizza. This is not a 'luxury' hotel - about the standard of a Premier Inn but with better design. Front desk staff were helpful and the room was spotless. It took 15-20 minutes to walk to the railway station.
It's a good business type hotel, staff are friendly, food is good and the rooms are very clean and comfortable. It is only a 5-10 minute leisurely stroll from the centre of Helsinki and if you are doing business with ECHA it's the perfect place to stay.
The staff went out of their way to make our stay enjoyable. Not only were they knowledgeable about local attractions and transportation but when we told them that we had to leave before breakfast to make an early flight, they said they would have some sandwiches prepared and waiting for us the next morning. When we checked out at 7 AM, they had three generous sandwiches for us as well as coffee and tea.
As you see from above rating , I was very satisfied. The was excellently comfortable. And everything else was fine.However the gluten free biscuits (not the sweet ones ) may have been a bit old as they kept crumbling
Hotel was clean in a nice area of Helsinki. The staff were very friendly and helpful. The atmosphere was warn but professional. Room was tidy and comfortable. I would have liked to have used the sauna facilities, but the open times were restricting for us, perhaps another option for private sauna bookings could be good.
A very nice breakfast with lots of fresh fruit and nuts and muesli and hot options too - I liked the vegetable gratin thing. The coffee needed work so I drank tea!
Room was comfortable and clean.
It is located near a tram stop (No. 6 tram) and within walking distance (15 mins) of a big bus station (Kaampi?)
1)Nice hotel tucked away on a quiet street. Not situated in the city centre-more than 10 minutes fast-walking distance from the cental railway station. Bus from the airport dropped us very-near the cental station. 2)Could not find tea and/or coffee, which are available(free) in most hotels, but buffet breakfast was really GOOD 3)No bellmen to help with our luggage. Overall rating: Not excellent, but had a good stay.