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Reviews of Oakwood Residence Naylor Road

4 out of 5
Oakwood Residence Naylor Road
1-C Naylor Road, Off Mangaldas Road, Pune, Maharashtra

Reviews

9.4

Exceptional

Rating 10 - Excellent. 32 out of 49 reviews" "
Rating 8 - Good. 17 out of 49 reviews" "
Rating 6 - Okay. 0 out of 49 reviews" "
Rating 4 - Poor. 0 out of 49 reviews" "
Rating 2 - Terrible. 0 out of 49 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

francis, Almancil

Stayed 1 night in Dec 2023

10/10 Excellent

Shelley

Business traveler
Liked: Cleanliness, property conditions & facilities
The rooms are really lovely and thoughtfully laid out. And they have maintained the hotel beautifully. Although it has been functioning for many years, it appears to be brand new. Also the staff is incredibly friendly and helpful.
Stayed 1 night in Oct 2023
Response from Milind Kadu on Oct 18, 2023
Dear Ms. Shelley, Greetings from Oakwood Residence Naylor Road !!!Thank you for your extremely generous praise and appreciation on Expedia. We are pleased to note that you have carried back fond memories of your stay and we have exceeded your expectations. I will personally convey your appreciation for our team members for doing such an exemplary job for our guests. I hope the above experience you had will only lead to continued visits at Oakwood Residence Pune. Warm Regards Milind KaduHotel Manager

10/10 Excellent

Jeeny

Liked: Cleanliness, amenities, property conditions & facilities
The property is in a very nice, quiet area & within walking distance to Koregaon Park which has many shops & restaurants. The staff were extremely helpful, attentive & accomodating & made my stay very comfortable. The room was clean & well equipped but could be spruced up a bit, especially the curtains/blinds. The food was good, but mostly Indian. Would recommend they have more of Continental/Asian cuisines. Would definitely stay there again & recommend it to friends. Thank you Oakwood for your great hospitality.
Stayed 27 nights in Apr 2023
Response from Milind Kadu ( Hotel Manager) on May 23, 2023
Dear Ms. Jeeny,Warm Greetings!It is really wonderful to receive your beautiful feedback on your recent stay experience at Oakwood Residence, and will certainly motivate our team to keep striving to deliver great experiences to all our guests.I have made a note of your constructive feedback shared with regards to the blinds and a wider option required for the alternative cuisines, and will try to build upon that.We shall look forward to welcoming you back soon again.Thank you.

8/10 Good

Kushal

Traveled with family
Liked: Cleanliness, room comfort
Overall 7/10 Nice stay and great location.
The overall stay was excellent, and the staff was generally accommodating and smiling. The breakfast food quality was not good as we expected, but the dining in-room service was excellent. Housekeeping was excellent. Parking is the issue with very narrow, limited spaces you must ask reception to reserve. There were a few very lovely guys smiling Always and greeting you with lots of positivity, including Mr Eknath Shinde and Amol from the restaurant. They both are accommodating. The restaurant I will give it 9/10. Reception staff that I will give a 5/10 and needs improvement. Security Staff I will give 6/10, but I like Sardar Jee very nice and helpful early morning shift. Please don't ask the hotel to arrange airport pickup and drop off as their Sudan cars are not good enough in terms of Capacity and condition. Better you use OLA or Uber. Overall I will give them 7/10 and would love to book them again.I spent three weeks and will write my review in more details next time.
Stayed 19 nights in Apr 2023
Response from Milind Kadu ( Hotel Manager) on May 23, 2023
Dear Mr. Kushal,Warm Greetings!Thank you for choosing Oakwood for your recent stay in Pune. I appreciate your kind and detailed review about the positives and areas of improvement.I understand that there are some limitations in terms of parking spaces and elaborate spread for buffet breakfast, but we do try to provide more options through our live sections. It give me happiness to know that our staff were able to deliver a wonderful experience during your stay, while I shall also emphasize that attention to all details will surely go a long way in making our guests' stays more memorable.We shall look forward to your next visit to Pune very soon.Thank you.

10/10 Excellent

Sadashiv

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Apartment hotel with good breakfast and reliable internet service
Response from Milind Kadu ( Hotel Manager) on Dec 17, 2022
Dear Mr. Sadashiv,Greetings from Oakwood Residence Naylor Road !!!Thank you for your extremely generous praise and appreciation on Expedia. We are pleased to note that you have carried back fond memories of your stay and we have exceeded your expectations. I will personally convey your appreciation for our team members for doing such an exemplary job for our guests. I hope the above experience you had will only lead to continued visits at Oakwood Residence Pune. Warm Regards Milind KaduHotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Very spacious and clean; probably the nicest hotel I’ve stayed at before. I liked having a kitchenette, a lounging area, and balcony in addition to the bedroom and bathroom. Breakfast had many options. Also enjoyed using the pool table downstairs.
Stayed 4 nights in Jul 2022
Response from Milind Kadu ( Hotel Manager) on Jul 16, 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Vikas

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022
Response from Milind Kadu ( Hotel Manager) on Jun 17, 2022
Dear Mr. Vikas, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Gayatri

Liked: Cleanliness, room comfort
Fabulous!
Amazing place to stay, very well located, many restaurants close by, loved the apartments, and will definitely stay again!
Stayed 2 nights in Dec 2020
Response from Milind Kadu Director of Sales & Marketing on Dec 20, 2020
Dear Ms. Prachi, Thank you for taking time out to share your reviews. It is our endeavour to ensure that every guest has a comfortable and satisfactory experience at the hotel and your review helps us to reaffirm our efforts. Your compliments about the staff, Lobby, and the services offered is very motivating. Also, your kind words of appreciation have been conveyed to the entire team. Looking forward to having you back soon. Warm regards,

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed Again!
Excellent services with comfort.
Stayed 6 nights in Feb 2019
Response from Milind Kadu on Mar 27, 2019
Dear Mr. Terry, Thank you for your review. Your wonderful review is a testament of everything that we strive to achieve at our hotel. I am delighted to know that we could conjure a memorable experience and look forward to extend more such cherished moments. Thank you again for your heartfelt compliments. I have communicated your appreciation for our the team here and this will go a long way in motivating them in future. We hope this will only lead way to frequent visits; we hope to see you soon. Best Regards, Milind Kadu Director of Sales & Marketing

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stau Again!
Excellent with great service.
Stayed 2 nights in Mar 2019
Response from Milind Kadu on Mar 27, 2019
Dear Mr.Terry, Thank you for your review. Your wonderful review is a testament of everything that we strive to achieve at our hotel. I am delighted to know that we could conjure a memorable experience and look forward to extend more such cherished moments. Thank you again for your heartfelt compliments. I have communicated your appreciation for our the team here and this will go a long way in motivating them in future. We hope this will only lead way to frequent visits; we hope to see you soon. Best Regards, Milind Kadu Director of Sales & Marketing

8/10 Good

Verified traveler

Excellent for a business stay - kitchentte useful, excellent breakfast and very helpful staff. A bit worn around the edges but value for money!
Stayed 2 nights in Nov 2018
Response from Milind Kadu on Dec 18, 2018
Dear Guest, Greetings from Oakwood Residence Pune! It is always a delight to learn about the rejuvenating experiences our guests have with us. Our associates work hard to provide a delightful experience right from the onset and feel elated when our guests acknowledge our efforts. Thank you again for praising our hospitality, ambience and warmth of the associates who helped in curating a memorable experience for you. Best Regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
airport transportation, check-in and check-out were smooth. the room was clean and comfortable. the spread offered at breakfast was extensive, varied, tasty, and offered with smiles and cheer. every staff member we spoke to was courteous and professional, and seemed genuinely interested in making our stay enjoyable and comfortable.
Stayed 5 nights in Nov 2018
Response from Milind Kadu on Nov 20, 2018
Dear Guest, Greetings from Oakwood Residence Naylor Road !!! Thank you for your extremely generous praise and appreciation on Expedia. We are pleased to note that you have carried back fond memories of your stay and we have exceeded your expectations. I will personally convey your appreciation for our team members for doing such an exemplary job for our guests. I hope the above experience you had will only lead to continued visits at Oakwood Residence Pune. Warm Regards Milind Kadu Director of Sales & Marketing

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, High Quality
It is a great location, nestled in a quiet area, but yet accessible to great food outlets in the vicinity. The hotel itself is good value for money with it's pricing, and they are very flexible in handling guest requirements.
Stayed 1 night in Oct 2018
Response from Milind Kadu on Oct 31, 2018
Dear Guest, Greetings from Oakwood Residence Naylor Road Pune !!! Many thanks for taking your valuable time to write about us. I am glad that you had a pleasant stay at Oakwood Residence Naylor Road Pune . Look forward to seeing you on your next visit. Warmest Regards,

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We Always stay at Oakwood apartments when in pune. Very convenient apartments near koregaon park. Good service and friendly, helpful staff. Kitchenette was well equipped and living room comfortable. Verandah gives that openness to the apartment. Was nice to enjoy tea there though not much view. Breakfast layout was good. We are vegetarian n there was enough for vegetarians to have. We ordered a waffle n really enjoyed it. Room service too was efficient n prompt. These apartments give all the home comforts and we really enjoyed our stay. 1 thing I have to point out that I specially liked was that the rooms were nice and brightly lit. Small desk in living room made it easy to work on laptop. We did not have much time to avail of all the facilities but the hotel has a good gym and a decent pool.
Response from Milind Kadu on Apr 14, 2018
Dear Guest, Greetings from Oakwood Residence Naylor Road Pune !!! Thank You for patronizing Oakwood Residence for your stay in Pune and sharing your thoughts on Expedia. Myself and the team appreciate your feedback and look forward to welcoming you back for another refreshing stay at Oakwood Residence.

10/10 Excellent

Reg, Maputo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect stay!
This place is a home away from home. The apartment/room is very comfortable, the staff is very friendly, food is good and atmosphere is pleasant. It is also quiet which is very tough in a city in India. Because it is on a smaller road, off of a bigger road, there is less traffic and is quiet but still close to shops and things (10-15 min walk to FabIndia!).
Stayed 4 nights in Dec 2017

10/10 Excellent

Ramesh, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience...very good ambience, food and comfort.
Stayed 2 nights in Dec 2017

10/10 Excellent

Bhushan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel and rooms are neat and clean with all professional staff which is ready to help you anytime.
Stayed 2 nights in Aug 2017

10/10 Excellent

SUCHIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Experience and Superb staff...
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very pleasent stay.
This is irritating about surveys to make such fields mandatory ... i don't want to keep typing
Stayed 2 nights in Jun 2017

10/10 Excellent

Janet, near Ahmednagar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably best hotel/residency in Pune
Nothing negative to say - welcoming, comfortable, helpful staff and good location for shopping, films etc. Other good places are now quite a long way from Poona Camp where we prefer to shop.
Stayed 3 nights in Jun 2017

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful group of hospitality professionals!
Top notch experience! Very happy

8/10 Good

Jawwad, Atlanta, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really nice hotel… definitely worth it
Didn't realize this was an extended stay hotel but it was a non issue. The room was bedroom, sitting room etc were all great. The breakfast was good.

10/10 Excellent

Sheena, Los angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel with a great restaurant
The hotel was in great condition. The lobby was small and tidy, nothing special but we weren't too concerned about the size of the lobby. The rooms were modern and clean. It was nice to have a kitchenette space for making tea and preparing snacks. The best part of the hotel was the amazing restaurant. It wasn't a big restaurant but everything we ordered was amazing. The wait staff was really polite as well. The only issue I could see was that they wanted us to download an app on our phone called "Ola" which is like an uber for India. All we asked for was a cab at the front desk and they gave us some incomprehensible reason for not being able to call us a cab from their phone. They wanted us to get the Ola app. We are foreigners and our American phone was not compatible with the app. No one explained any of this to us and it was a bit confusing as to why they couldn't just call us a taxi.

8/10 Good

Lavina, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay. Overall good service. Rooms without balcony are a little dark and gloomy.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for One Night. Was a very pleasant experience. We were upgraded to a Two Bedroom Suite from the One Bedroom Booked (of course was not needed since we were only 3 persons).. 4/5

8/10 Good

Sulabh, Navsari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property
It is an excellent located property. Breakfast was good and changed everyday which was a good move. Service was fabulous. The only thing they need to change is the quality of towels which is ordinary. Rest everything is good about the property. A definitely recommended property when staying in Pune

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second time with this Oakwood
This is the second time that I am staying at this Oakwood residence. Key reasons for returning is its excellent location for my purposes and clean well kept room. Thanks!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing well equipped apartments.

10/10 Excellent

Mathew, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best
Have stayed from 5 stars to 3 stars in my 20 years of travel. Easily one of the best in a furnished apartment range. Good property. Good staff.

8/10 Good

Verified traveler

Liked: Staff & service
Great location
Very comfortable and staff was very helpful

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Group stay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We booked a group to stay at the Naylor Rd. Oakwood residence. The hotel is very clean, and comfortable place to rest. In terms of your return on quality vs. price, I think it would be very difficult to beat this place. The hotel is nice because it feels less like a hotel and more like a upper class apartment. When you arrive in the evening it feels more like coming home, than coming to a rented room.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional comfort
It felt comfortable. The staff was subtle and yet available when you needed them.

10/10 Excellent

Ashok, Mumbai, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was impressed by the warm hospitality and thoughtfulness of the staff as well as with the 5 star amenities offered in the apartments.

8/10 Good

vipul, gurgaon, delhi ncr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD PROPERTY AT PUNE
I selected this property as it was quite near to my project location & had pretty good reviews at hotels.com website. Loved the property as it was extremely well maintained with very helpful staff. It remitted the warmth of being at home. I can safely recommend this one to any future guest.

8/10 Good

Dev, mumbai

Liked: Cleanliness, staff & service, property conditions & facilities
short stay at Oakwood Residence, Pune
The apartment hotel is well located near Blue Doamond Taj and is in a quiet leafy neighbourhood. We stayed in a one bedroom apartment. The rooms were clean, the facilities, bed, linen, etc were clean and well maintained. The kitchenette is well equipped but they could have added some kitchen towels or rolls. The bathroom is very small. I was told that all bathroons are the same (30 sq ft or less). For a 6 feet tall man, you have to sit sideways on the seat. There is no storage place for bags either. That is a bit thoughtless. The service is good, the b/f is excellent and the satff are very helpful. For room service the prawn pasta was less than average but the grilled sole was good.

10/10 Excellent

Megha, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oakwood Residence Naylor Road
It was the perfect hotel there ever could be!! the hotel it self was great, had all the comforts one could think, the staff was gracious (accommodated our request for an early check in and a late check out) and the breakfast spread was amazing!! Additionally it was located in an absolutely lovely, quiet area, very well connected yet not too busy. A definite repeat for every visit I make to Pune

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oakwood Pune
Excellent and helpful staff, lovely pool, very good excercise room,fine breakfast. I highly recommend this hotel. Perfect for the price.

10/10 Excellent

Shivanand, Bangalore, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away fro Home
This is the second time I have stayed in a Oakwood property in a matter of months. I found the experience very satisfying. You get professional service, value for money and the required comfort. Staff are well trained and are very prompt

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great Stay
The Calaber of service I received during my stay here made all the difference . I am exctremely improssed both by your professionalism and your over whelmingly deughtful hospitality .

8/10 Good

Giliarde

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Only negative thing was that my bed sheet had some stains on it. All the rest, food, staff, and facilities were good enough.
Stayed 3 nights in Oct 2019
Response from Milind Kadu on Oct 15, 2019
Dear Mr. Berges, We regret that you were disappointed with your recent stay experience at Oakwood Residence Pune. It is indeed a matter of concern that you found some stains on the bedsheets during your time with us. Your observations are immensely valued and Housekeeping team will look into this for further improvements. At Oakwood Residence Pune we strive to consistently provide high-quality service and hospitality to each of our guests. Please be rest assured that our team will work towards ensuring that you do not face any similar concerns on your future stay with us. We do hope that you give us another chance to serve you better and we look forward to your next visit. Warm regards,

8/10 Good

J, Germany

Liked: Cleanliness, property conditions & facilities, room comfort
good hotel in Koreagon Park
I stayed at Oakwood Residence for 5 nights in February. As I expect it and I am used from Oakwood the service personell is exceptionally friendly, but - unfortunately- regarding the execution of the service, it really depends with whom you are dealing... Trying to book a pickup from the airport a few days prior to my stay didn't work at all: I called and wanted wanted to book a pick up from the airport, but was asked to write an email. After doing so, I never got an answer. Even after a reminder, I still got no answer, so arriving at Pune airport I had to organize the transport to the hotel by myself. Anyhow during my stay, the personell was really friendly and helpful. Although the hotel is not the newest, rooms (including kitchenette) are quite nice and clean. You don't really need a room with balcony since you won't stay long outside because it is quite loud. To be able to use the laundry room (one on each floor) is quite handy. If you have to iron your laundry there is a iron and ironing board in your room. What I didn't like about the room: The carpet in the living area appeared to be quite old and kind of dirty. My iron was broken.

10/10 Excellent

Indien 2014, Nürnberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Preis - Leistung Verhältnis
Sehr angenehm wenn auch die Internetbeschreibung unrichtig ist, da im Beschreibungstext Balkon angegeben wird und nur die Zimmer mit Terasse einen Balkon haben.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Zhang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emplacement stratégique à proximité des principaux
Excellentes impressions, excellent accueil de la part de la réception et du personnel du restaurant ,pendant tout le séjour.

10/10 Excellent

Kerstin R, Freiburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartmenthotel mit exzellentem Serice in einer ruhigen Umgebung, nahe Zentrum
Zweiter Aufenthalt in den Oakwood Residences, und wie beim ersten Mal exzellenter Serice, und schoene Zimmer. Ausgestattet mit Kueche, Flachbildschirmen im Wohnzimmer sowie im Schlafzimmer und mit einem sehr guten Restaurant, Fitnessraum und Schwimmbad - zumindest dieser Teil einer Geschaeftsreise nach Indien kann entspannend sein, und mit Oakwood war es das bisher. Preislich absolut wettbewerbsfaehig.