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Reviews of Hotel Cabo De Hornos

3.5 out of 5
Hotel Cabo De Hornos
Plaza Muñoz Gamero 1025, Punta Arenas, Magallanes

Reviews

8.8

Excellent

Rating 10 - Excellent. 199 out of 347 reviews" "
Rating 8 - Good. 104 out of 347 reviews" "
Rating 6 - Okay. 24 out of 347 reviews" "
Rating 4 - Poor. 10 out of 347 reviews" "
Rating 2 - Terrible. 10 out of 347 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Smith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Nice location close to the hill and the Magellan Strait. The rooms were warm and i slept with thw window partially open. But the street in front gets a lot of loud cars especially at late hours. Interrupts sleep a little. Plenty of dining options and currency exchange places in the neighborhood.
Stayed 1 night in Apr 2024

10/10 Excellent

Marios

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property right in the centre of Punta Arenas overseeing the main square.
Stayed 2 nights in Apr 2024

10/10 Excellent

Giancarlo

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, professional, and helpful staff, made me feel very comfortable and welcome.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities
Very attentive staff.
Stayed 3 nights in Mar 2024

8/10 Good

Mary

Liked: Cleanliness
Front desk and housekeeping staff were outstanding. Service in the lounge/restaurant not very good. Included breakfast buffet that was average.
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Mar 2024

10/10 Excellent

Aumpika

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean and nice. Great staffs.
Stayed 1 night in Mar 2024

10/10 Excellent

Ningsheng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staff
Stayed 2 nights in Mar 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel with really great staff. However the rooms are hot and those facing the street are very noisy if you have the window open. Rooms need individual climate control. Other than that it is a really great place to stay in central Punta.
Response from HCH on Mar 13, 2024
Thank you for sharing your review of Hotel Cabo de Hornos. We appreciate your feedback and are glad to hear you enjoyed the great staff. We will take note of your comments regarding room temperature and noise levels to improve our service. We hope to welcome you back in central Punta soon!

10/10 Excellent

Ora

Stayed 1 night in Feb 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location in the heart of the old city. Very nice staff. Nice clean rooms. Restaurant is very good. Breakfast has quite a lot of options, coffee is standard.
Stayed 2 nights in Feb 2024
Response from Hotel Cabo de Hornos. on Feb 19, 2024
Hello Bernadette!Thank you very much for your comment. It is important for us to know that our daily work is well received. We are constantly strengthening our service and your words, like the details, serve to continue improving day by day.We hope to have you as a guest in the near future.Thanks and good trips!

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
There is a nice view of the ocean and town square from the hotel. The building architecture is beautiful and the interior decor is lovely.
Stayed 1 night in Feb 2024
Response from HCH on Mar 6, 2024
Hello Tracy!Thank you very much for your comment. It is important for us to know that the daily work in our service is well received. We hope to have you as a guest in the near future.Thanks and good travels!

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Nice lobby area to relax with drinks. Close to the ocean front.
Stayed 1 night in Feb 2024
Response from Hotel Cabo de Hornos. on Feb 12, 2024
Thanks for the review, Tracy! We are glad to know that you enjoyed the excellent location of Hotel Cabo de Hornos and the relaxing lobby area. We hope you had a pleasant stay with us.Thank you very much and have a good trip.

10/10 Excellent

Fernando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. It was also our honeymoon and they gave us a complimentary bottle of brut would a very nice message.
Stayed 1 night in Feb 2024
Response from Hotel Cabo de Hornos. on Feb 12, 2024
Thank you for staying with us at Hotel Cabo de Hornos, Fernando! We are delighted to know that you had a great experience. We are happy to be able to give you, even if it is just a small present for your honeymoon. Our team strives to create a friendly and welcoming environment for all of our guests. We hope you had a wonderful time and we look forward to welcoming you again in the future.Thanks and good trips!

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms tend to be very warm with no air conditioning and there is too much noise from the streets below to sleep with the windows open. Nice property in good condition
Stayed 1 night in Jan 2024
Response from Hotel Cabo de Hornos. on Jan 29, 2024
Thanks for your review, Antonio. We apologize for any inconvenience caused by street noise. We appreciate your comments and we will take them into consideration to improve our services. We are glad to know that you found the property in good condition. We hope to welcome you again in the future for a better experience.

10/10 Excellent

Robert, Seattle

Stayed 1 night in Jan 2024

10/10 Excellent

bharat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Todd

Stayed 1 night in Dec 2023

10/10 Excellent

Chen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Chen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

vickie

Liked: Amenities
Stayed 1 night in Nov 2023

10/10 Excellent

Ruisheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly, room is big and clean with Plaza Armas Punta Arenas across the street, hotel is located close to everything hung: attractions, shopping, bus sur and good restaurants.
Response from Hotel Cabo de Hornos. on Dec 27, 2023
Hello!Thank you very much for your comment. It is important for us to know that our daily work is well received. We are constantly strengthening our service and your words, like the details, serve to continue improving day by day.We hope to have you as a guest in the near future.Thanks and good trips!

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown. Good view of the park. Has convenient bag check. Joaquin was very friendly and helpful Getting us checked in and answering our questions.
Stayed 1 night in Nov 2023
Response from Hotel Cabo de Hornos. on Dec 27, 2023
Hi Taylor!Thank you very much for your comment. It is important for us to know that the daily work in our service is well received. We hope to have you as a guest in the near future.Thanks and good travels!

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and staff was superb! Very helpful and friendly.
Response from Hotel Cabo de Hornos. on Dec 27, 2023
Hello Anthony!Thank you very much for your comment. It is important for us to know that the daily work in our service is well received. We hope to have you as a guest in the near future.Thanks and good travels!

10/10 Excellent

Anthony

Stayed 1 night in Nov 2023

8/10 Good

Pip

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Located centrally and quiet
Stayed 2 nights in Nov 2023
Response from Hotel Cabo de Hornos. on Dec 27, 2023
Hello Pip!Thank you very much for your comment. We hope to have you as a guest in the near future.Thanks and good travels!

8/10 Good

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Position is very good. Smart and beautiful hotel. Very confort bed. No frigo bar in the room. Wifii was not always working.
Stayed 1 night in Nov 2023
Response from HCH on Dec 27, 2023
Hello Laura!Thank you very much for your comment. It is important for us to know that our daily work is well received. We are constantly strengthening our service and your words, like the details, serve to continue improving day by day.We hope to have you as a guest in the near future.Thanks and good trips!

10/10 Excellent

Pushpa

Stayed 1 night in Nov 2023

10/10 Excellent

Srinivasa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has great ambience, courteous and helpful staff, clean rooms, centrally located from sightseeing places, restaurants etc.
Stayed 2 nights in Oct 2023
Response from Hotel Cabo de Hornos. on Nov 3, 2023
Hello Srinivasa!Thank you very much for your comment. It is important for us to know that the daily work in our service is well received. We hope to have you as a guest in the near future.Thanks and good travels!

8/10 Good

Alejandro

Traveled with family
Liked: Cleanliness
great location for a short stay
Stayed 1 night in Oct 2023
Response from Hotel Cabo de Hornos. on Oct 30, 2023
Hello Alejandro!Thank you very much for your comment. We hope to have you as a guest in the near future.Thanks and good travels!

8/10 Good

pablo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo pero el staff de recepción no es muy amable o mejor dicho simpáticos
Stayed 1 night in Oct 2023
Response from Hotel Cabo de Hornos. on Oct 23, 2023
¡Hola Pablo!Muchas gracias por tu comentario. Estamos permanentemente reforzando nuestro servicio y tus palabras, como los detalles, sirven para seguir mejorando día a día.Esperamos poder contar contigo como huésped en un futuro cercano.Gracias y buenos viajes!

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located, an easy walk for a view of the harbor, nice facilities, good staff.
Stayed 5 nights in Oct 2023
Response from Hotel Cabo de Hornos. on Oct 23, 2023
Hello Jane!Thank you very much for your comment. It is important for us to know that the daily work in our service is well received. We hope to have you as a guest in the near future.Thanks and good travels!

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the best ..
Just a great hotel with great staff and location
Stayed 2 nights in Oct 2023
Response from Hotel Cabo de Hornos. on Oct 16, 2023
Hello Jorge!Thank you very much for your comment. It is important for us to know that the daily work in our service is well received. We hope to have you as a guest in the near future.Thanks and good travels!

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 2 nights in Sep 2023
Response from Hotel Cabo de Hornos. on Oct 2, 2023
Hello Dalia!Thank you very much for your comment. We hope to have you as a guest in the near future.Thanks and good travels!

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Gordon

Liked: Cleanliness, property conditions & facilities, room comfort
Great location but poor breakfast
Great location on the main square of Punta Arenas so pretty easy to walk to almost anywhere in the town centre. Arrived very late (2330) and although the bar was closed was recommended somewhere else but instead chose to grab a couple of beers from reception. Public areas are lovely, well-maintained, and have a somewhat Scandinavian feel to them. The bedrooms are ok although I did have a problem finding a plug socket I could use (ended up unplugging the TV). Clean, tidy, spacious, and a great view on to the main square. Bathroom ok but water on first night rather tepid. Breakfast is what really let's this hotel down. A rather dull affair with little imagination put in to their offerings. Staff rather surly and coffee/tea in conference flasks (could have been left stewing for hours as it really was pretty awful). Other small problem is the building work currently taking place next door which is an extension to the hotel - it's not a major problem, but I may have considered elsewhere if I'd known in advance!
Stayed 3 nights in Sep 2023
Response from Hotel Cabo de Hornos. on Sep 22, 2023
Hello Gordon!Thank you very much for your comment. It is important for us to know that our daily work is well received. We are constantly strengthening our service and your words, like the details, serve to continue improving day by day.We hope to have you again as a guest so you can evaluate the improvements in our service.Thanks and good travels!

10/10 Excellent

THEODOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE HOTEL
VERY NICE PLACE, I MISS THE FRIGOBAR IN THE ROOM
Stayed 3 nights in Sep 2023
Response from Hotel Cabo de Hornos. on Sep 22, 2023
Hello Theodor!Thank you very much for your comment. It is important for us to know that the daily work in our service is well received. Although the descriptions of our rooms do not mention the minibar service, if it is necessary to leave something cold, the hotel Reception offers the service at the guest's request.We hope to have you as a guest in the near future.Thanks and good travels!

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 7 nights in Sep 2023
Response from Hotel Cabo de Hornos. on Sep 11, 2023
Hello Michael!Thank you very much for your comment. We hope to have you as a guest in the near future.Thanks and good travels!

8/10 Good

RITA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place and very comfortable. Dome staff were great but some not done friendly. Good location!
Stayed 1 night in Jul 2023
Response from Hotel Cabo de Hornos. on Aug 7, 2023
Hello Rita!Thank you very much for your comment. It is important for us to know that the daily work in our service is well received. We look forward to having you as a guest in the near future.Thanks and good trips!

2/10 Terrible

Nadra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A snow storm shut down the airport in Punta Arenas and all flights were cancelled in and out, stranding passengers in Santiago. I was one of them. This hotel had zero compassion and kept the money of all prepaid reservations. Expedia tried their best to ask for a refund, but this particular hotel decided that they didn't want to bend the rules - even due to an act of God. It was very disappointing because although I had to return to the United States and my trip was ruined, I had every intention of rescheduling the trip and staying with this hotel for several weeks versus the original four days I booked. I hope them keeping the money was worth it. As a business owner myself, they're just some things that are morally the right thing to do.
Stayed 3 nights in Aug 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice building A really cold City This place needs a steam room
Stayed 2 nights in Jun 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice building
Stayed 2 nights in May 2023
Response from Hotel Cabo de Hornos. on Jun 2, 2023
Hello John!Thank you very much for your comment. We look forward to having you as a guest in the near future.Thanks and good trips!

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2023
Response from Hotel Cabo de Hornos. on Jun 2, 2023
Hi Colin!Thank you very much for your comment. We look forward to having you as a guest in the near future.Thanks and good trips!

8/10 Good

Harold, lima

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good experience in general, only problem with food. No room service, kitchen for restaurant and bar closes early (8:30pm). We couldnt find dining options near the hotel on a sunday night.
Stayed 1 night in Apr 2023
Response from Hotel Cabo de Hornos. on Apr 20, 2023
Hello Harold!Thank you very much for your comment. We are permanently reinforcing our service. It is important for us to know how our daily work is received and your words, like the details, serve to continue improving day by day.We hope to be able to count on you again as a guest to evaluate the improvements in our service and location.Thanks and good trips!

10/10 Excellent

Boglarka, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality hotel, at a great location.
Stayed 1 night in Apr 2023
Response from Hotel Cabo de Hornos. on Apr 11, 2023
Hello Boglarka!Thank you very much for your comment. It is important for us to know that the daily work in our service is very well received. We look forward to having you as a guest in the near future.Thanks and good trips!

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, staff, location and on site restaurant. Rooms are good, nothing fancy. Nice views of the strait from upper floors.
Stayed 1 night in Apr 2023
Response from Hotel Cabo de Hornos. on Apr 11, 2023
Hello Cynthia!Thank you very much for your comment. It is important for us to know that the daily work in our service is very well received. We look forward to having you as a guest in the near future.Thanks and good trips!

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean rooms. Great location for walking to various sites and restaurants. The on-site restaurant has good food.
Stayed 2 nights in Apr 2023
Response from Hotel Cabo de Hornos. on Apr 20, 2023
Hello Cynthia!Thank you very much for your comment. It is important for us to know that the daily work in our service is well received. We look forward to having you as a guest in the near future.Thanks and good trips!

10/10 Excellent

loretta

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easily the nicest hotel in Punta Arenas. Professional, warm staff that spoke great English, amazing views from the room, and beautiful continental breakfast spread!
Stayed 1 night in Mar 2023
Response from Hotel Cabo de Hornos. on Apr 5, 2023
Hi Loretta!Thank you very much for your comment. It is important for us to know that the daily work in our service is very well received. We look forward to having you as a guest in the near future.Thanks and good trips!