Ratings based on 230 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by Raymond

Posted May 26, 2017 on Hotels
Excellent attention by the staff
Comment from Hotel Management
Jun 16, 2017
Dear guest, thanks for your evaluations and comments. Kind regards, Enrique Garín Gerente
4 out of 5
by Boris

Good location but could be better

Posted May 23, 2017 on Hotels
Nice hotel. The staff when we arrived were not very polite or friendly. Although the staff the next day were lovely. Room was nice but the bathroom was a little small and basic. The water wasnt very warm. Good selection of items for breakfast.
Comment from Hotel Management
Jun 16, 2017
Dear guest, thanks for your evaluation and comments. We will work hard for a better service. Kind regards, Enrique Garín Gerente
4 out of 5
by A verified traveler

Posted May 12, 2017 on Hotels
Comment from Hotel Management
Jun 16, 2017
Dear guest, thanks for your evaluation. Kind regards, Enrique Garín Gerente
3 out of 5
Recommended
for Everyone
by A verified traveler

overrated and overpriced

Posted May 1, 2017
Pros: The staff were obliging and smiling. The receptionist allowed us early check in, and also gave us a better room after we declined the basement room.
Cons: Decor could be modernized, the carpet changed. The 1st floor rooms are basement rooms looking at the wheels of parked cars, they should do something
Location: Two blocks from the main square.
The best thing about the hotel was its obliging and smiling staff. The hotel was overpriced for its facilities. The rooms in real life look nothing like what the websites show, being utilitarian and jaded furnishings with sparse bedding. The hotel was advertised as four star but I would rate this two and a half to three star. The showers were nice and hot, and the breakfast much improved from the quality complained about in previous reviews, lovely bread and croissants. I appreciated the GM taking note of past complaints and improving on the breakfast.
Comment from Hotel Management
Jun 16, 2017 by GM, Hotel Management
Dear guest, reading again your comments in this site, give us a good motivation to work hard for a best job. Kind regards, Enrique Garín Gerente
5 out of 5
by Gary

Hotel Rey Don Felipe

Posted Apr 11, 2017 on Hotels
Excellent service from Manager and staff. nothing was too much trouble.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 27, 2017 on Hotels
4 out of 5
by A verified traveler

Good hotel

Posted Mar 17, 2017 on Hotels
Good hotel, close to the town centre, nice spa and gym, friendly staff. Bar is a bit basic, but overall it's a comfortable place to stay. Restaurant was closed when I was there.
Comment from Hotel Management
Mar 21, 2017
Dear guest, thanks for your comments and evaluatión. Best regards, Enrique Garín Gerente
5 out of 5
Recommended
for Everyone
by A verified traveler from The Woodlands

Patagonia Prep

Posted Mar 13, 2017
We really enjoyed staying here before being picked up the next morning for a week in Patagonia. Just a short walk from all the cool places to eat. Very cozy hotel with nice staff and great breakfast. Staff was welcoming and attentive.
Comment from Hotel Management
Mar 21, 2017 by Gerente, Hotel Management
Dear guest, thank very much for your comments, we are glad to know yo enjoied our service. Best regards, Enrique Garín Gerente
5 out of 5
by A verified traveler

Efficient hotel with fitness center and good foid

Posted Mar 12, 2017 on Hotels
Efficient young staff Restaurant food v good
4 out of 5
Recommended
for Everyone
by A verified traveler

Reasonable value.

Posted Mar 3, 2017 on Orbitz
Well located - easy walking distance to restaurants. Staff is friendly and helpful, hotel is very clean.