Ratings based on 417 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from aberdeen

Served its purpose

Posted Nov 16, 2017
We needed a hotel near the airport with short notice. Ticked the boxes and staff were helpful. On getting into the room, a plaster was on the floor. Very dirty.
Comment from Hotel Management
Nov 18, 2017 by Edwin Matar, Hotel Management
Thank you for your rate and comment. Best,
4 out of 5
Recommended
for Everyone
by A verified traveler from Santo Domingo

Very nice for business activities

Posted Nov 6, 2017
The hotel is close to the airport and restaurants, the price was excellent for what they offer. I was a bit disappointed in the two days I stay the soap dispenser was empty and they never refill it and they only provide one very small soap and the second day didn’t put a new one. But like I say in the overall the hotel is fine.
Comment from Hotel Management
Nov 9, 2017 by Edwin Matar, Hotel Management
thank you for your comment, we appreciate you let us know about the inconvenience, we will do our best in order to fix it. Best,
4 out of 5
Recommended
for Everyone
by A verified traveler from Santo Domingo

Nice business hoyel

Posted Nov 5, 2017
The hotel is good and the service is very Well. But they must pay attention to maintenence. I fear the condition of building is going down fast.
Comment from Hotel Management
Nov 9, 2017 by Edwin Matar, Hotel Management
thank you for your comment, we appreciate you let us know about the inconvenience, we will do our best in order to fix it. Best,
4 out of 5
Recommended
for Everyone
by A verified traveler from Santo Domingo

Great hotel option for a Punta Cana stay

Posted Oct 2, 2017
I went to Punta Cana for a triathlon event, spent 2 days and it was a nice experience. The room was big, clean and comfortable (the only thing I would add its a refrigerator (even though it could be a little one)). The hotel is close to the Village (which has a supermarket, farmacy and restaurants) and Banks, so that’s a plus. The staff is alwayas available and quick to help.
Comment from Hotel Management
Oct 15, 2017 by Leydi Solano, Hotel Management
Dear Jireh, Greetings from Four Points by Sheraton at Puntacana village, Thank you so much for your comment , we are very happy to know that your stay was great and that you enjoyed our facilities. We have refrigerator available on request with an extra charge of US$10+Taxes per day. Kindest Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice hotel closed to the airport

Posted Sep 11, 2017
Nice hotel close to Punta Cana village. Nice restaurants with great food. Feels very safe to walk around as the village has security personnel. Shopping is convenient with a local market, pharmacy and many restau to choose from.
Comment from Hotel Management
Sep 18, 2017 by Leydi Solano , Hotel Management
Dear Sonia, Greetings from Four Points by Sheraton, Thank you so much for taking the time to write about your recent stay with us, We are very happy to hear that you enjoyed it and we hope to host you again. Kindest Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Posted Sep 11, 2017
Very friendly staff, close to airport so convenient!
Comment from Hotel Management
Sep 12, 2017 by Leydi Solano , Hotel Management
Dear Guest, Greetings from Four Points by Sheraton at Puntacana Village, It's great to hear that you enjoyed your stay with us, thank you so much for your comment about the staff and the location of the hotel, We hope you comeback very soon!! Kindest Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Pleasant stay for one night

Posted Aug 18, 2017
Transferred there and stayed one night before my trip back to the states. Conveniently located across the highway from Punta Cana International and the free shuttle service to the airport made planning even easier. The staff were very helpful and friendly. I would advise staying elsewhere if you are planning a long vacation and want to travel a lot on foot. There's really not much in the small town it's located in. They did have a complementary shuttle to a nearby beach, about a ten minute drive, but I didn't take that. Other than that, there wasnt much else to do at least compared to the resorts on the island.
Comment from Hotel Management
Aug 18, 2017 by Leydi Solano , Hotel Management
Dear Anthony, Greetings from Four Points by Sheraton at PUNTACANA Village, We want to thank you for thaking the time to write this review , it's great to know that the shuttle was convenient for you and the staff went beyond, We hope to welcome you very soon, Kindest Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Apple valley, Minnesota

Nice hotel to stay and relax.

Posted Aug 16, 2017
I enjoyed my stay at the hotel. It was really fun and quiet.
Comment from Hotel Management
Aug 18, 2017 by Leydi Solano , Hotel Management
Dear Adeniyi, Greetings from Four Points by Sheraton, Thank you so much for taking the time to write, we are very happy to hear that you enjoyed your stay with us and that you have really fun. Kindest Regards,
5 out of 5
by Ivonne

This traveler left a rating score only Posted Aug 13, 2017 on Hotels
1 out of 5
by Lance

This traveler left a rating score only Posted Aug 11, 2017 on Hotels