Beautiful place but would not recommend to younger
Posted Jan 16, 2017
My sister and I stayed in this resort for a few days recently and it is absolutely beautiful. The rooms are extremely clean and incredible and we had a great balcony. The pool areas are amazing and the food is decent. I had two major complaints, though. First, the wifi is not great even though they make you pay for it per day and was in and out constantly and didn't really reach all areas of the resort. My biggest complaint, though, is about the staff. While everyone was generally helpful and friendly, one staff member made very inappropriate comments to my sister while we were there and called our room about 5 times a day, making us generally uncomfortable and feel kind of unsafe. This dampened our experience and was kind of sad because otherwise this was a great stay. There is also not much to do for young people so don't go expecting parties or a crazy night life!
Comment from Hotel Management
Jan 26, 2017 by AlSol Luxury Village Team , Hotel Management
Thank you for taking the time to leave us your comments about your stay, we are glad you enjoyed your time and we appreciate your feedback. However, we take the claims about harassment by staff very seriously and would like to ask you to private message us and provide us with more details.