Ancora Cap Cana & Marina Suites Resort - All Inclusive Family Concept

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Private beach, free beach shuttle
Private beach, free beach shuttle
Private beach, free beach shuttle
4 outdoor pools, pool umbrellas

Overview of Ancora Cap Cana & Marina Suites Resort - All Inclusive Family Concept

Ancora Cap Cana & Marina Suites Resort - All Inclusive Family Concept

4.5 star property

4.1/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Luxury Village Avenue, Cap Cana, Punta Cana, La Altagracia, 23000

Explore the area

  • Popular LocationIndigenous Eyes Ecological Park8 min walk
  • Popular LocationLa Cana Golf Course8 min drive
  • Popular LocationPunta Cana Beach9 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)11 min drive

Choose dates to view prices

About this area

Punta Cana

Ancora Cap Cana & Marina Suites Resort - All Inclusive Family Concept is located in Cap Cana Marina, a neighborhood in Punta Cana, and is in a shopping district and on a private beach. Downtown Punta Cana and San Juan Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Juanillo Beach. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and ziplining nearby.

What's nearby

  • Indigenous Eyes Ecological Park - 8 min walk
  • Juanillo Beach - 7 min drive
  • La Cana Golf Course - 8 min drive
  • Punta Cana Beach - 9 min drive
  • Scape Park - 14 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 11 min drive

Restaurants

  • El Portico - 18 min walk
  • Arroceria Valenciana - 18 min walk
  • La Yola - 20 min walk
  • Il Cappuccino - 5 min drive
  • Mediterraneo Restaurant - 8 min drive

About this property

Ancora Cap Cana & Marina Suites Resort - All Inclusive Family Concept

Upscale resort on the beach, with 4 outdoor swimming pools
Spend the day playing on Ancora Cap Cana & Marina Suites Resort - All Inclusive Family Concept's private beach, relaxing by one of the resort's 4 outdoor swimming pools, or practicing your swing at the onsite golf course. All 300 individually decorated rooms provide free WiFi, free wired Internet, and pillowtop beds. Guests can enjoy deep soaking tubs, and other standard amenities include kitchens with refrigerators and stovetops.
Ancora Cap Cana & Marina Suites Resort - All Inclusive Family Concept offers 300 air-conditioned accommodations with iPod docking stations and DVD players. These individually decorated and furnished accommodations have separate living rooms. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Accommodations at this 4.5-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Punta Cana resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include minibars (stocked with some free items) and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Guests can play rounds at the 18-hole golf course. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a health club.

Children under 11 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

All inclusive details

All-inclusive room rates at Ancora Cap Cana & Marina Suites Resort - All Inclusive Family Concept are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (some restrictions)
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide a negative COVID-19 test result
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Area shuttle (surcharge) up to 10 miles
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant
  • 4 bars/lounges and 1 poolside bar
  • Coffee/tea in common area(s)

Things to do

  • 18 holes of golf
  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Ecotours
  • Fitness center
  • Hiking/biking trails
  • Playground
  • Racquetball/squash
  • Shopping mall
  • Shopping
  • Spa services
  • Volleyball
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free rollaway/extra beds
  • Full-sized refrigerator
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Kitchen
  • Laundry facilities
  • Microwave
  • Playground
  • Separate living room
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Golf lessons
  • Golf pro shop
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Marina onsite
  • Picnic area
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • 6 casino gaming tables
  • 24 casino slot machines
  • 2 casino VIP rooms
  • Casino (3229 square feet of space)
  • Romance packages available
  • Smoke-free property

Restaurants on site

  • Il Cielo Ristorante & Bar
  • Kokomo's Bar
  • The Dock Bar
  • Festivale

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free rollaway beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • DVD player
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Espresso maker
  • Free bottled water
  • Free minibar (some items)
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate living room
  • Slippers
  • Turndown service

Similar properties

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Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a negative COVID-19 test result
Additional screenings for COVID-19 are available on request for a surcharge.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Welcoming dogs and cats only
1 per room (up to 67 lbs)
Smoking rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children 3 years old and younger stay free when using existing bedding
Free rollaway/extra beds

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 70
  • Christmas Eve (24 December) Gala Dinner per child: USD 35 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 70
  • New Year's Eve (31 December) Gala Dinner per child: USD 35 (from 5 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 38.00 per vehicle (one-way)
  • Airport shuttle fee per child: USD 0.00 (one-way), (up to 17 years old)
  • Pet fee: USD 25.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, onsite parking, and high chair
This property accepts credit cards and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property allows pets in smoking rooms only (surcharges apply and can be found in the Fees section), guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Alcohol is not permitted at this property
Free WiFi in public areas has a 2-device limit
Children under 11 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Ancora Punta Cana – Private Residences, Yacht Club and Marina
Ancora Punta Cana
Ancora
Ancora All Inclusive Punta Cana
Ancora Endless Luxury
Ancora Village
Ancora Punta Cana All Suites Destination Resort
Ancora All Suites Destination Resort
Ancora Punta Cana All Suites Destination
Ancora All Suites Destination
Resort Ancora Punta Cana, All Suites Destination Resort
Ancora Punta Cana, All Suites Destination Resort Punta Cana
Alsol Luxury Village All Inclusive
AlSol Luxury Village
Ancora Punta Cana – Private Residence Yacht Club Marina
Ancora All Suites Destination
Ancora Punta Cana All Inclusive
Ancora Cap Cana Marina Resort Villas
Ancora Punta Cana All Suites Destination Resort

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 339 out of 750 reviews
5 - Excellent 45%
Rating 4 - Good. 247 out of 750 reviews
4 - Good 33%
Rating 3 - Okay. 77 out of 750 reviews
3 - Okay 10%
Rating 2 - Poor. 54 out of 750 reviews
2 - Poor 7%
Rating 1 - Terrible. 33 out of 750 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

3.4/5

Eco-friendliness

1/5 Terrible

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The overview of the amenities was a bit off. There was only one restaurant open per night(plus the buffet, that was not very good). The casino was awful and the staff was even worse. The property was dated. There are only 2 bars on the property to get drinks at one being in the lobby. I could go on and on. And to cap of all of the other issues one of the male workers watched my fiancé walk in the lobby/restaurant restroom one evening and when she came out he was just standing in there. I would really think twice if you want to stay at this resort.
Stayed 4 nights in Apr 2022

1/5 Terrible

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
This property is an absolute NO GO! Do not stay here. Horrible customer service, limited food times and overall it should be considered a 1 star property. This is my 2nd time in DR and I will NEVER STAY HERE AGAIN!
Stayed 5 nights in Apr 2022

1/5 Terrible

Stayed 1 night in Feb 2022

3/5 Okay

Stayed 2 nights in Jan 2022

2/5 Poor

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Bad food options
Stayed 14 nights in Jan 2022