Ratings based on 1,503 Verified Reviews

4.2 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, service was questionable.

Posted Mar 12, 2017
Hotel was great we had some service issues, in some of the restaurants and our room. We tipped very well the first day to ensured great service the rest of the week. We had to ask for towels, water, beer every day, shouldn't have to do that😳
Comment from Hotel Management
Mar 14, 2017 by Sandy Pfeil-Hotel Director, Hotel Management
Dear guest, We would like to thank you for your preference in selecting Barceló Bavaro Beach for your vacation. We apologize for the inconvenient that you experienced with the towels, water and beer we will work on that to have a better services for our guests. We hope to have the opportunity to see you in a next vacation with us. Warm Regards, Sandy Pfeil Director.
4 out of 5
Recommended
for Everyone
by A verified traveler from RI

great vacation

Posted Mar 10, 2017
Pros: A lot of covered areas to sit and drink. clean
Cons: update rooms
Location: great location 10 minutes from airport
the resort was very open and a lot of things to do and entertainment was every night. Wait staff very friendly. Beach clean and never had to worry about getting a chair. Rooms on Adult side need UPDATING that would make them a 5 star resort.
Comment from Hotel Management
Mar 14, 2017 by Sandy Pfeil-Hotel Director, Hotel Management
Dear guest, Thank you so much for your positive feedback pertaining to your holidays. I am truly delighted to read that our service team, your room and your experience all together exceeded your expectations. Comments like yours are a true inspiration to our continued pursuit of excellence in everything we do. Thank you also for recommending our hotel and staff. Your patronage and loyalty are highly valued and appreciated. We hope to have you again in the Dominican Republic and very specially at this your second home. Warm Regards, Sandy Pfeil Director.
3 out of 5
by A verified traveler from chicago

Nice resort close to the beach bad customer servic

Posted Mar 10, 2017
When my wife and I first checked in the desk agent handed us a key card told us our room number we asked where is the room his response was to the left down the hallway two buildings over Nothing was explained to us what was included we had to ask about everything no one really could give a correct answer example at the end of our stay we found out about snorkeling we didn't know That was part of the package we payed for a spa cruise that they canceled due to the weather conditions they never notified us we had to go to customer services and ask for a refund by the end of the stay we realized it was not all enclusive two of the restraints you have to pay for the hot tub $25.00 a day, have to pay for wifi what I call personal touch did not exist mainly due to how the resort managed i.e. Last year we stayed at a different resort not adults only we gave them 5 stars at the buffet restaurants their is one head server per section and he or she had several bus boys that he or she was in charge of our first visit to the restaurant we tipped the server the second visit and their after she put down a nice table cloth on the table with a rose for my wife by the time we got back to the table after getting our food from the buffet she had our glasses filled with what we were drinking when we sat down at the table she helped push in the chair in for us now that's a personal touch
Comment from Hotel Management
Mar 14, 2017 by Sandy Pfeil-Hotel Director, Hotel Management
Dear Guest, We would like to thank you for taking Barceló Bavaro Beach for your vacations and for sharing your comments in this community. We want you to know, that your opinion is very important and valuable to us. For this reason, your comments are taken with special consideration as they help us identifying our improvement areas, giving us the opportunity to correct them, and thus achieve to offer our guests a service of the highest quality. We hope to have you again in our property so we can have the opportunity to change your impressions about us. Warm Regards, Sandy Pfeil Director.
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, Ohio

Punta Cana 2017

Posted Mar 8, 2017
Pros: Pool, people, beach....what's not to like!
Cons: Maid service, too few towels and amenities.
Beautiful Location, beautiful beach wonderful staff. Met many great people that we will continue to stay in touch, possible reconnect next year.
Comment from Hotel Management
Mar 14, 2017 by Sandy Pfeil-Hotel Director, Hotel Management
Dear guest,We thank you for choosing Barceló Bávaro Beach for your holidays and for sharing your experience with the online community and give us your feedback. Thank you very much for all your comments regarding to our resort, pool, beach and staff. We are very pleased to know you enjoyed our resort. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.Warm Regards, Sandy Pfeil Director.
3 out of 5
by A verified traveler from Columbus, Ohio

Ok hotel

Posted Mar 5, 2017
Ac didn't work, food was ok, beach was dirty with straws and cigarettes, barley drink service on beach.
Comment from Hotel Management
Mar 9, 2017 by Sandy Pfeil- Hotel Director, Hotel Management
Dear Guest, Thank you for taking the time to say to everybody how good your vacations with us were. We really appreciate that you have enjoyed your time here . With regard to the theme of the beach, we are going to work on this point for the improvement of our services.We hope to see you soon in our resort. Warm Regards, Sandy Pfeil Director.
5 out of 5
Recommended
for Everyone
by A verified traveler from wyoming

Fantastic

Posted Mar 5, 2017
Everything was great, food was tasty, no problem getting reservations for the ala carte restaurants. Great for couples over 30
Comment from Hotel Management
Mar 24, 2017 by Sandy Pfeil-Hotel Director, Hotel Management
Dear guest, We thank you for choosing Barceló Bávaro Beach for your holidays and for sharing your experience with the online community and give us your feedback. Thank you very much for all your comments regarding to our resort.. We are very pleased to know you enjoyed our resort. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.Warm Regards, Sandy Pfeil Director.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Nice hotel close to the beach

Posted Mar 5, 2017
First experience with an all inclusive resort. Location was great. Bring extra beach towels because they will only give you one at a time. Food was okay. Buffet was better than most restaurants. Staff was very friendly.
Comment from Hotel Management
Mar 9, 2017 by Sandy Pfeil-Hotel Director, Hotel Management
Dear guest, We would like to thank you for your preference in selecting Barceló Bavaro Beach for your vacation. Thank you very much for all your comments regarding to our resort and staff. We are very pleased to know you enjoyed our resort. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.Warm Regards, Sandy Pfeil Director.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 3, 2017
We always found something for dinner at the buffet ( although some things were very salty). The fish at the buffet was excellent because it was grilled in front of you. We made reservations at the steakhouse and seafood restaurant. We enjoyed the steakhouse but not the seafood(we generally love our seafood). There were always activities to do, you didn't need to leave the resort. Overall it was a great experience, can't wait to go back!
Comment from Hotel Management
Mar 9, 2017 by Sandy Pfeil-Hotel Director, Hotel Management
Dear Guest, Thank you very much for your review. We appreciate that you have chosen our hotel for your holidays. We are glad to know that you enjoy your vacations with us and our food, We are at your disposal for what you may need before your next visit.We hope to see you soon. Warm Regards. Sandy Pfeil Director.
4 out of 5
Recommended
for Everyone
by A verified traveler

Expectations met

Posted Mar 3, 2017
The staff made our stay exceptional. Without question, a resort to visit again.
Comment from Hotel Management
Apr 15, 2017 by Sandy Pfeil-Hotel Director, Hotel Management
Dear Guest, Thank you for choosing Barceló Bavaro Beach for your Vacations and for sharing your comments with this online community. We would like to express you how glad we are to read that you loved our resort and our staff. It’s our goal to retain you as a satisfied customer. We hope to see you soon in our resort. Warm Regards, Sandy Pfeil Director.
4 out of 5
by A verified traveler from New Hampshire

The country and people were the best part.

Posted Mar 3, 2017
The resort is reasonable, but sometimes response times to client requests and needs is too slow. Our first complaint, no beer in room, took two days to resolve. We were treated quite well for our last two of our five day stay. We think a smaller resort is more our speed.
Comment from Hotel Management
Mar 9, 2017 by Sandy Pfeil-Hotel Director, Hotel Management
Dear Guest, We would like to thank you for taking Barceló Bavaro Beach for your vacations and for sharing your comments in this community. We want you to know, that your opinion is very important and valuable to us. For this reason, your comments are taken with special consideration as they help us identifying our improvement areas, giving us the opportunity to correct them, and thus achieve to offer our guests a service of the highest quality. We hope to see you soon. Warm Regards. Sandy Pfeil Director.