Ratings based on 1,681 Verified Reviews

4.2 out of 5
84% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from New York City

The staff doesn't speak English well enough.

Posted Jan 19, 2018
In the room there were only two shower towels. Although, in my experience, in other hotels in Punta Cana, where I was, the staff gave at least 4 towels.Next, we wanted to go to a few restaurants, but the staff said that we can take only one restaurant for the evening. I believe that this is not entirely correct, since I stayed for three nights and I will not have time to visit all the restaurants, I will not be able to form a full picture of this resort. And, some restaurants are completely paid, that is, you have to pay $ 15 per entrance per person. When ordering a package on the site, I did not see any information about it. I believe that if there are restaurants for a fee, then this needs to be indicated too.
5 out of 5
Recommended
for Everyone
by A verified traveler from Arkansas

AMAZING!!

Posted Jan 17, 2018
Pros: Everything was amazing from the staff, room, drinks, service and the places to eat were VERY nice and the food was great! Best beach vacation EVER!
Everything was amazing from the staff, room, drinks, service and the places to eat were VERY nice and the food was great! Best beach vacation EVER!
5 out of 5
Recommended
for Everyone
by A verified traveler

10 year wedding anniversary trip

Posted Jan 14, 2018
We had the most amazing vacation! Punta Cana is gorgeous and the resort was heavenly- we will be back to stay here again!!
Comment from Hotel Management
Jan 16, 2018 by Sandy Pfeil Hotel Director., Hotel Management
Dear Guest, As a team we appreciate you took the time to share your comments with the community expedia.com. We feel very blessed for your comment because our main objective is the satisfaction of all our guests; we want to have the opportunity to serve you another time. Warm Regards. Sandy Pfeil Director.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2018
The Adult Only side was nice the room not as updated as the Palace which means no walk in shower. But the room still very nice and comfortable. House keeping very good. frig was stocked daily. The food at buffets was very good and nice variety because of the different nationalities that are there French. Russia, Italian, German and American. cons were you could not get reservations to get into the speciality resturants. so after 5th day you are tired of buffets. we paid for premium level and still could not get reservations or spa appointments. so the extra money only got us free wifi. Not worth the extra money. Still a very nice beach and resort.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montana

Amazing

Posted Jan 10, 2018
Beautiful beaches, amazing staff, great food choices and quality, clean hotel and we felt very safe on the grounds. Overrall a wonderful trip with amazing weather, was -24 when we left on our trip to 83 in Punta Cana!
Comment from Hotel Management
Jan 16, 2018 by Sandy Pfeil Hotel Director, Hotel Management
Dear Guest, Thank you for choosing our hotel Barceló Bavaro Beach to enjoy your holiday, we are glad to know that you had an amazing vacation with us. For us it is a great privilege to know that we can meet your expectations in terms of services provided, we are pleased to know that he could enjoy our facilities and could feel the love of our working staff that is always ready to serve and fill your days of happiness. We hope to see again in the future. Warm Regards. Sandy Pfeil Hotel Director.
5 out of 5
Recommended
for Everyone
by A verified traveler from nashville tn

Posted Jan 4, 2018
Loved the resort, right on the beach & lots of dining options!
Comment from Hotel Management
Jan 5, 2018 by Sandy Pfeil Director., Hotel Management
Dear Guest, As a team we appreciate you taking the time to share your comments with the community expedia.com. We are pleased you have chosen us as your holiday destination, and have been enjoying our wonderful resort and restaurants that we have. We hope you visit us in the near future!! Best Regards, Sandy Pfeil Director
3 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Posted Dec 30, 2017
Overall good experience bathrooms need remodeling badly being in a tropical place almost not tropical fruits at all at the buffet no beach service at all foreign a half star hotel without a Wi-Fi very disappointed
Comment from Hotel Management
Dec 30, 2017 by Sandy Pfeil Director, Hotel Management
Dear Guest, We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Best Regards. Sandy Pfeil
4 out of 5
by A verified traveler from Baltimore, MD

The good, bad and ugly

Posted Dec 27, 2017
We stayed in the adults only part of the resort. Amazing staff—super helpful and easy to deal with. They were always checking in to see what we might need. Amazing pool and views of the beach. Beach chairs were always available. The beach had a lot of seaweed but they can’t control that obviously. The bathroom in our room was really outdated and the food is quite awful. There’s a ton of food options but none are really that good. It’s like they are trying to please everyone by making a lot of different kinds of food, but they would do better by better quality vs quantity.
Comment from Hotel Management
Dec 28, 2017 by Sandy Pfeil, Director., Hotel Management
Dear Guest, Receive a cordial greeting from Barceló Bavaro Beach. Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel. We are taking into great consideration your comments as an opportunity to improve in all levels of service since; for us the experience of our guests is very important, evidently and without a doubt, your opinion is one of the most important and assistance to us. We are revising the concept on our Food & Beverage outlets with the main purpose of delivering a high service standard that will satisfy most of our clientele requirements and exceed their culinary expectations. Best Regards, Sandy Pfeil General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Union City, NJ

Excellence at it's best

Posted Dec 22, 2017
This hotel always impressed with it's high level of quality service, it's warm and friendly staff, and it's great amenities.
Comment from Hotel Management
Dec 24, 2017 by Sandy Pfeil, Director., Hotel Management
Dear Guest, Thank you for taking the time to post a review of your recent stay at our hotel. We sincerely appreciate all feedback. We are really glad that you had a delightful stay with us and that you enjoyed everything, we appreciate your comments. We will waiting for you again in our little paradise. Sincerely, Sandy Pfeil Director
3 out of 5
by A verified traveler

Posted Dec 21, 2017
Overall the resort was OK. The service at the buffet was abysmal. It got to the point where we made it a point to bring in our own bottles of water to make sure we had something to drink while we ate.
Comment from Hotel Management
Dec 24, 2017 by Sandy Pfeil, Director., Hotel Management
Dear Guest, Thank you for choosing Barceló Bavaro Beach for your vacations and for take your time to give us your feedback. We apologize for any situation encountered during your holidays in the Buffet, our goal is that our guests have the best impression for that reason every day we try to accommodate our valued guests, we regret that this was not the case with you only hope to have the opportunity to serve in another future occasion. Warm Regards,Sandy Pfeil Director