Apreciada Farah, nos gustaría darle las gracias por compartir su opinión.Lamentamos profundamente que nuestra oferta de entretenimiento no haya estado a la altura de sus expectativas; nuestro objetivo es proporcionar una atmósfera relajante y entretenida para nuestros huéspedes. Nos apena que la atención recibida por parte de nuestro personal no haya sido la más acertada en esta ocasión. Trabajamos continuamente en la capacitación de nuestro equipo para proporcionar un servicio eficiente y cordial.Nos preocupa además que el diseño de la ducha y la situación con el agua en su habitación hayan causado inconvenientes. Nos esforzamos por ofrecer instalaciones cómodas y funcionales; sus observaciones son valiosas para nosotros. En cuanto al servicio de habitaciones, entendemos que la agilidad en este servicio es importante y sentimos que no haya sido lo suficientemente rápido.Por otro lado, nos entristece saber que la limpieza y el estado del hotel no hayan cumplido con lo que nuestros huéspedes merecen y esperan. Apreciamos su sinceridad al compartir estas impresiones y queremos transmitirle que tomamos nota de cada punto mencionado para seguir mejorando en todos los aspectos posibles.Una vez más, gracias por su tiempo y a pesar de los problemas surgidos en su estancia, esperamos que Barceló siga siendo una opción para sus próximas vacaciones y que tengamos la oportunidad de restaurar su fe en nuestra empresa en un futuro próximo.Un cordial saludo,Sandy PfeilDirector, Barcelo Bavaro Beach

Dear Alla,We appreciate that you took the time to share your experience with us. We regret to hear about the challenges you faced with the availability of umbrellas on the beach and around the pool area. Please rest assured, we continuously strive to provide comfortable and well-appointed relaxation spaces for our guests to enjoy the stunning surroundings. Regarding your experience during the larger gathering at our resort, we apologize for any inconvenience with dining space and wait times. We always aim to deliver impeccable service, no matter the occasion, and we are disheartened to learn that we fell short during your visit. While we are proud of our hotel's condition and the range of amenities we offer, we understand that there is always room for improvement and your feedback is integral to that process.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Sandy PfeilDirector, Barcelo Bavaro Beach

Dear Murray,Thank you for your review.We appreciate your comments regarding the room's condition. While some areas reflect our resort's rich history, we are continuously working on updates to blend tradition with modern comfort.It's wonderful to know you found the room clean and the bed comfortably spacious, enhancing your stay. We are also thrilled that our service met your expectations, and we hope those positive aspects will bring you back to Barceló Bávaro Beach - Adults Only All Inclusive for another memorable vacation.We hope to welcome you again in the future. Best regards,Sandy PfeilDirector, Barcelo Bavaro Beach

Dear Michelle, we appreciate that you took the time to share your experience with us.We regret to read that the towel service and room cleanliness did not meet your expectations, and we sincerely apologize for the inconveniences caused. Please rest assured that we take all feedback seriously and are constantly striving to deliver the highest standard of service.We are thrilled that you enjoyed the premium package and found our team to offer great service, despite the occasional language barrier challenges. It is heartening to receive your praise for the food offerings and the omelet station, and we are glad that the friendliness of our staff contributed positively to your stay. Your intent to return is the highest compliment we can receive, and we eagerly await the opportunity to welcome you back. Best regards,

Dear Ryan, thank you for your review.We regret to hear that our accommodations did not meet your expectations in terms of their current style. While our rooms are designed to provide a comfortable and authentic Caribbean experience, we understand that personal tastes in decor can vary and we apologize if this aspect did not enhance your stay.We are delighted, however, that you found the beauty of our resort and the surrounding environment to be captivating and enjoyable. The pristine condition of our resort grounds and the engaging experiences available are indeed among the hallmarks that we take pride in at Barceló Bávaro Beach - Adults Only All Inclusive. We hope to welcome you again in the future. Best regards,

Dear Jerson, we appreciate that you took the time to share your experience with us.It truly pleases us to hear that you found our property beautiful and were satisfied with the cleanliness, service, and room amenities we provide. Our team works diligently to maintain the high standards that our guests expect and deserve.We regret to hear that our culinary offerings did not meet your expectations. At Barceló Bávaro Beach - Adults Only All Inclusive, we take pride in the variety and quality of our dining options, and we are constantly striving to provide exceptional meals that cater to the diverse palates of our guests. Your comments are valuable to us, and we will certainly consider them as we continue to enhance our dining experience. We hope to welcome you back. Best regards,

Dear Brett, thank you very much for your kind feedback. It fills us with joy to know that the beachfront location of our hotel provided you with an amazing experience. We're also delighted that the cleanliness of our rooms, the condition of our facilities, and the level of service met your expectations and contributed to a memorable stay. We look forward to welcoming you back for another memorable experience.Best wishes,

Dear Cassandra, thank you for your positive feedback. It's wonderful to know that the exclusive adults-only option provided you with the peaceful retreat you desired, while still offering the flexibility to enjoy the lively atmosphere of the family side when it suited you. Our team is especially thrilled to receive your compliments on the variety of entertainment, the exquisite food, and the exceptional service provided by our dedicated staff. We look forward to welcoming you back on a future occasion. Best regards,Sandy PfeilDirector, Barcelo Bavaro Beach

Dear Dakota, thank you for your review.We are delighted to hear that the complimentary upgrade to the premium side enhanced your solo travel experience, and we take pride in the helpfulness of our team, who are dedicated to overcoming language barriers to assist our valued guests. However, we regret to learn that the room cleanliness did not meet your expectations or our usual high standards. Please rest assured that maintaining impeccable cleanliness is a cornerstone of our service, and we will reinforce our rigorous protocols to ensure our guests' comfort. Your comment about our staff's friendliness and your overall willingness to return to our resort are highly appreciated. We hope to see you again in the future. Kind regards,Sandy PfeilDirector, Barcelo Bavaro Beach

Dear Cynthia,Thank you for your positive feedback.We strive to create a memorable experience for every guest and are delighted that you had such an enjoyable experience with us. Your mention of our dedicated team members will encourage us to continue upholding our high standards. However, we apologize for the inconveniences you experienced. We look forward to welcoming you back on a future occasion.Best regards,Sandy PfeilDirector, Barcelo Bavaro Beach

Estimado José, le damos las gracias por compartir su opinión sobre su estancia en el Barceló Bávaro Beach - Adults Only All Inclusive. Nos alegra saber que ha podido disfrutar de su estancia con nosotros. Siempre realizamos el mayor de los esfuerzos por dar a nuestros clientes el mejor servicio y nos alegra que así lo haya percibido. Su satisfacción es nuestra mayor recompensa.Le enviamos un saludo muy cordial y le esperamos en su próxima visita.Atentamente,Sandy PfeilDirector, Barcelo Bavaro Beach

Dear Sara, we appreciate the time you took to share your experience with us.We are deeply concerned to learn that your experience did not meet the high standards we strive to uphold. While we are surprised to hear about the condition of the room, please rest assured that we maintain rigorous housekeeping standards to ensure the utmost cleanliness and comfort for our guests. We are sorry to read about your experience with our staff and that the responsiveness of the service provided did not meet your expectations. Our team is known for their friendliness and dedication to guest satisfaction, and it is disheartening that this was not reflected in your interactions. We take pride in our all-inclusive offerings and the promptness of addressing any in-room issues, and we apologize that we fell short in this instance. Regarding your room change request, we would like to remind you that upon arrival you were offered several rooms, we regret that at that time we did not find the desired one until several days within your stay. Our commitment is to always be able to satisfy and fulfill the needs of our guests, even if we must resort to granting a superior room category and a different hotel from the one reserved, as on this occasion, we also remind you that additional services were granted for the purpose of enhancing your stay until the end. At Barceló, we want all our guests to leave with positive memories of their stay and we regret that this was not your experience. We have taken note of your feedback, and we are committed to continuous improvement to provide the quality experience our guests expect and deserve. We hope to have the opportunity to welcome you in the near future to show you our commitment to quality service.Best regards,Sandy Pfeil Director, Barceló Bávaro Beach

Dear Yuk, thank you very much for your kind feedback.It is a joy to know that our swimming pool provided an enjoyable experience and that you appreciated the variety and quality of our food offerings. The positive remarks on the cleanliness of our rooms and the wide range of amenities available are equally gratifying to receive. We look forward to welcoming you back for another memorable experience.Best wishes,Sandy PfeilDirector, Barcelo Bavaro Beach

Dear Scott, thank you for your review. We regret to hear that your experience with our room maintenance and updating did not meet the high standards we strive to uphold. Please be assured that we are continuously working on enhancing our guest accommodations and your comments are instrumental in this process. We are also concerned to learn that the Premium Level benefits did not meet your expectations. We aim to provide the utmost value and service, and we apologize if we fell short in delivering on this promise during your stay. However, we are delighted to hear that you enjoyed our beautiful pool and beach. These are indeed some of the highlights of our resort, and we're glad they contributed positively to your experience. We sincerely hope to have the opportunity to welcome you back and improve upon your previous experience with us. Best regards,

Dear Snezana,We appreciate that you took the time to share your experience with us. We are sorry to read that your experience at the buffet did not meet the high standards we strive to provide; we will certainly look into this matter to ensure our service is prompt and attentive. However, it is gratifying to know that overall, you found your stay to be satisfactory and appreciated the cleanliness of our rooms, the condition of our hotel, and the amenities provided. We look forward to the pleasure of welcoming you back on future occasions.Best regards,

Dear Johanna, we thank you for choosing Barceló Bávaro Beach for your vacation and for sharing your rating with the online community. We look forward to having the opportunity to serve you again in the future. Best regards, Sandy Pfeil Director

Dear Janice, thank you for your positive feedback. We are delighted to read that you found our standard room to be to your liking and that the tranquility of our beachfront location added to the enjoyment of your stay. It is particularly gratifying to know that our staff made a positive impact during your visit, as we strive to provide friendly and helpful service to all our guests. We look forward to welcoming you back on a future occasion. Best regards, Sandy PfeilDirector, Barcelo Bavaro Beach

Dear Haidee, we appreciate that you took the time to share your experience with us. We regret to hear about the challenges you faced while booking and dining at our specialty restaurant. We always strive to deliver exceptional service, and it appears we fell short in this instance. Additionally, we apologize for the inconvenience caused by the TV in your room. We understand how important it is to have all amenities functioning properly during your stay. It is delightful to read that you found our range of food options to be amazing and that the hotel's upkeep met your expectations, contributing to a good overall experience. Our team works diligently to ensure our guests have a memorable stay, and we are happy that you recognized their efforts. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Sandy PfeilDirector, Barcelo Bavaro Beach

Dear Alexandra,Thank you for your positive feedback. We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work. Furthermore, we are happy that you found our location to be ideal for your needs. We look forward to welcoming you back on a future occasion.Best regards,Sandy PfeilDirector, Barcelo Bavaro Beach

Dear Eirill, thank you for your positive feedback. We are delighted to hear that you found our hotel to be of excellent value. It is great to know that you appreciated the condition of the hotel, our attentive service, and the room amenities provided. Our team works hard to ensure that our guests have a comfortable and enjoyable stay, and your positive feedback is truly appreciated. We look forward to welcoming you back on a future occasion. Best regards,Sandy PfeilDirector, Barcelo Bavaro Beach

Dear Salvatore, thank you very much for your kind feedback. A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us. We look forward to welcoming you back for another memorable experience. Best wishes,Sandy PfeilDirector, Barcelo Bavaro Beach

Dear Jorge, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Sandy PfeilDirector, Barcelo Bavaro Beach

Dear Guest, Thank you very much for your kind feedback.We are delighted to hear that the cleanliness and condition of our hotel met your expectations and contributed to the best vacation you've ever had. It is particularly gratifying to know that our attentive service and room amenities played a significant role in enhancing your stay.Your acknowledgment of these elements truly reflects the dedication and effort our team puts into creating memorable experiences for our valued guests.We look forward to welcoming you back for another memorable experience.Best wishes,Sandy PfeilDirector, Barcelo Bavaro Beach

Dear Guest,Thank you for sharing feedback about your recent stay.We are delighted to hear that you enjoyed our array of culinary options, the dedicated service provided by our staff, the serenity of our private beach, and our delightful cocktails. We understand that you feel the rooms could benefit from an upgrade. While our rooms are designed to offer a comfortable and authentic Caribbean experience, we appreciate your feedback and continuously strive to improve our guest's experience.We look forward to the pleasure of welcoming you back on another occasion. With our best wishes,Sandy PfeilDirector, Barcelo Bavaro Beach

Dear Felix, we thank you for choosing Barceló Bávaro Beach for your vacation and for sharing your rating with the online community. We are glad that you enjoyed your stay with us, we hope to have the opportunity to serve you again in the future. Best regards, Sandy Pfeil Director

Dear Przemyslaw, thank you very much for your kind feedback. We appreciate that you chose to stay with us and are glad to know your experience was enjoyable. We look forward to welcoming you back for another memorable experience. Best wishes,Sandy PfeilDirector, Barcelo Bavaro Beach

Dear Melvin, thank you for sharing your rating on your holiday experience at our Barceló Bávaro Beach Adults Only hotel, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests. We look forward to serving you again soon. Best regards, Sandy Pfeil Director

Dear Christopher, we are very disappointed to see the rating you have given to your experience at Barceló Bávaro Beach Adults Only, and we are sorry that we did not meet your expectations during your visit. We would have liked to know more about your dissatisfaction with our services. In the hope of regaining your confidence in the future, please do not hesitate to contact our reception team during your visit to let us know how we can improve your stay. Kind regards, Sandy Pfeil Director

Dear Ariel, thank you very much for your kind feedback. A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us. We look forward to welcoming you back for another memorable experience.Best wishes,Sandy PfeilDirector, Barcelo Bavaro Beach

Dear Linda, we thank you for taking the time to share your rating about your recent stay at our Barceló Bávaro Beach Adults Only hotel. We look forward to serving you again soon. Best regards, Sandy Pfeil Director

Dear Abbey, we would like to thank you for the review you shared after your visit to our Barceló Bávaro Beach Adults Only hotel. Please accept our apologies for the service imperfection you describe when ordering your meal through our room service team, there is no excuse for details to be overlooked mostly because we wish to ensure satisfying dining experiences for our guests both when visiting our restaurant and ordering in the room. Rest assured that your comments will assist our team to avoid this from happening in the future. However, we are glad to know that you enjoyed your visit. Thank you again for this review of your stay with us, we look forward to serving you again. Best regards, Sandy Pfeil Director

Dear David, we thank you for choosing Barceló Bávaro Beach for your vacation and for sharing your rating with the online community. We are glad that you enjoyed your stay with us, we hope to have the opportunity to serve you again in the future. Best regards, Sandy Pfeil Director

Dear Arsalan, we thank you for choosing Barceló Bávaro Beach for your vacation and for sharing your rating with the online community. We are glad that you enjoyed your stay with us, we hope to have the opportunity to serve you again in the future. Best regards, Sandy Pfeil Director

Dear Amarilis, we would like to thank you for the review you shared after your visit to our Barceló Bávaro Beach Adults Only hotel and we are delighted to read that we were able to meet your vacation expectations. We thank you for choosing our hotel and we hope to have the opportunity to serve you again in the future. Kind regards, Sandy Pfeil Director

Dear Alexis, we thank you for choosing Barceló Bávaro Beach for your vacation and for sharing your rating with the online community. We look forward to having the opportunity to serve you again in the future. Best regards, Sandy Pfeil Director

Dear Mihaela, thank you for your insights following your recent holiday experience at our Barceló Bávaro Beach Adults Only. Please accept our sincere apologies for any inconvenience you may have experienced during your stay. We strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards, Sandy Pfeil Director

Dear Sandra, we want to express our understanding towards your concern regarding our smoking customers. However, it is important to note that we are complying with Dominican legislation, which grants clients the right to smoke in outdoor areas of our local hotels. We reaffirm that we have outdoor areas for both smokers and non-smokers. We sincerely regret the inconvenience this caused during your stay and we lament reading that we fell short of your expectations on this occasion, we will make sure to discuss your critics with our team. We thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again. Kind regards, Sandy Pfeil Director

Dear Sharvi, we would like to thank you for the review you after your visit to our Barceló Bávaro Beach Adults Only hotel and we are delighted to read that we were able to meet your vacation expectations. We thank you for choosing our hotel and we hope to have the opportunity to serve you again in the future. Kind regards, Sandy Pfeil Director

Dear Michelle, we would like to thank you for the review you have shared with us after your visit to our Barceló Bávaro Beach Adults Only hotel. We are happy to know that you enjoyed your stay. We thank you for choosing our hotel and we hope to have the opportunity to serve you again in the future. Kind regards, Sandy Pfeil Director

Dear Bryan, we would like to thank you for the review you have shared with us after your visit to our Barceló Bávaro Beach Adults Only hotel. We are happy to know that you enjoyed your stay. We are always trying to improve, and your comments are crucial to our future success. We thank you for choosing our hotel and we hope to have the opportunity to serve you again in the future. Kind regards, Sandy Pfeil Director

Dear Kristi, we thank you for taking the time to share your rating about your stay at our Barceló Bávaro Beach Adults Only hotel. We look forward to serving you again soon. Best regards, Sandy Pfeil Director

Dear Julie, we would like to express our gratitude for the comments you made about your recent visit, they help us understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to know that you enjoyed your vacation at our Barceló Bávaro Beach Adults Only hotel. Once again, we thank you for this wonderful opinion, it has been a pleasure for us to read and we hope to serve you again soon. Kind regards, Sandy Pfeil Director

Dear Sylvie, We would like to express our gratitude for the comments you made about your recent visit, they help us understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to know that you enjoyed your vacation at our Barceló Bávaro Beach Adults Only hotel. Once again, we thank you for this wonderful opinion, it has been a pleasure for us to read and we hope to serve you again soon. Kind regards, Sandy Pfeil Director

Dear Eric, thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. Please accept our sincere apologies for the inconveniences you experienced. However, we are delighted to know that you enjoyed your stay. Thank you once again for choosing our hotel for your vacation, we hope to have the opportunity to serve you in the future. Best regards, Sandy Pfeil Director

Dear Pawel, thank you for your insights following your recent holiday experience at our Barceló Bávaro Beach Adults Only. Regarding the air-conditioning, we are sorry there was a problem with the functioning of the system in your room. However, it is a pleasure to know that in general you enjoyed your stay. Thank you again for this review of your stay with us, we look forward to your next visit. Best regards, Sandy Pfeil Director

Dear Stacey, thank you for your insights following your recent holiday experience at our Barceló Bávaro Beach Adults Only. We apologize for the technical issue you encountered; there are absolutely no excuses for details to be overlooked as all rooms should be thoroughly checked on a daily basis and we will make sure that the procedure is being reinforced. However, we are glad to know that you enjoyed your stay. We thank you for sharing your review with the online community, we look forward to having the opportunity to serve you again in the future. Best regards, Sandy Pfeil Director

Dear Helene, we thank you for choosing Barceló Bávaro Beach for your vacation and for sharing your rating with the online community. We are glad that you enjoyed your stay with us, we hope to have the opportunity to serve you again in the future. Best regards, Sandy Pfeil Director