Ratings based on 87 Verified Reviews

3.1 out of 5
59% of guests recommend
3.5 Room cleanliness
3.1 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by Gilbert from Dominican republic

nothing like the pictures or Description.

Posted Aug 21, 2017 on Hotels
not good. very poor conditions and not worth paying and extra 40usd on top of the cost of room. I have photos...no hot water very bad stay.
Comment from Hotel Management
Aug 27, 2017
good morning We regret that you did not enjoy your stay with us. The rooms are exactly the same as they appear in the photos. You came for 1 night with your reservation paid directly through expedia and we did not charge you any extra regards
5 out of 5
by Toccara

Loved it!

Posted Aug 10, 2017 on Hotels
The apartment was very clean, however, there isn't hot water most of the time. Overall, the apartment was wonderful and this is my new place I will be staying for now on.
Comment from Hotel Management
Aug 12, 2017
good morning Thank you for your positive comment. Let's review what happens to the hot water in that apartment and fix it We hope to see you again soon with us regards Bavaro green
3 out of 5
Recommended
for Everyone
by A verified traveler from New York

Room Accommodation

Posted Jul 12, 2017
We love bávaro green, we stayed their two years ago and where to happy that we went again. But this time the experince was different. I had made reversavtion for a room with two bedrooms, which I paid for. On arrival my reservation was not granted. Instead they gave me two single rooms, which put my mother in a room different to ours. We all wanted to be together, I traveled with my fiancé, my three year old and my mom. I asked them to please let us know when my reservation would come available. That never happened, & we were forced to do an early checkout. We were never accommodated to the way we wanted. We won't cross bávaro green off of our list but do hope that they keep their word when good clients like ourselves make reservations online. We were disappointed!!!
Comment from Hotel Management
Jul 15, 2017 by ramon, Hotel Management
good morning We greatly regret what happened. The apartment we had for you, suffered a breakdown and did everything possible to accommodate you in the best way. We gave them 2 apartments together for the same price. We regret what happened regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2017
I stay two nights, everything was good, clean and the staff was very kind with us. Just we have inconvenience with the toilet of one of the room the second night.
Comment from Hotel Management
Jul 15, 2017 by ramon, Hotel Management
good morning Thanks for your comments that help us improve. We look forward to seeing you again with us regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Good four nights stay

Posted Jun 6, 2017
Pros: Cleanliness and lots of room w/kitchen.
Cons: Gym was closed.
Location: Great location, drove several times to San Juan Shopping Center and more...
Perfectly located in a secured gated community with plenty of near by shopping. It is best to rent a car/scooter to get around as some activities are a couple of miles away.
Comment from Hotel Management
Sep 27, 2017 by ramo, Hotel Management
Thanks for your comments This helps us to improve regards Bavaro green
1 out of 5
by A verified traveler

Out dated hotel

Posted May 17, 2017
Was not as described and was in a village in a run down area with very little transport link. Had to check out the first night!
Comment from Hotel Management
Sep 25, 2017 by ramon, Hotel Management
Thanks for your comments This helps us to improve regards Bavaro green
3 out of 5
by A verified traveler

Nice place but on Boondocks avenue

Posted Apr 5, 2017
Hotel in the boonies far from all and about a half mile from ghetto strip. Tourist area miles away. Hotel room was nice clean but no locks on windows forgot my key so very easy to climb through window. Hot/cold water regulator SUCKED!!! Water bugs extremely fast. Very little English speaking staff. Forced to rent car. Staff was very nice and overall nice spot just not for short stay vacationer.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great people. Raquel is the best, she will find

Posted Mar 27, 2017
Really nice room, clean pool, friendly people. They have everything you need.
4 out of 5
Recommended
for Everyone
by A verified traveler from quezada ftom philadelphia pa

Nice and clean

Posted Mar 14, 2017
Nice and clean. Really big, the wifi is awesome.
4 out of 5
by joseph

Posted Mar 14, 2017 on Hotels
I ,strongly recommande this hotel...Rooms fit my family of 6 like a suite . Quiet neigborhood , security gate with attendant, but ways off the beaches, and restaurant or shopping mall area...rooms are very clean...