Great value for beautiful setting
Posted Feb 4, 2017
We booked this resort as a "last minute" 3 night getaway to "someplace warm". It turned out to be exactly what we wanted, and for the most part, what we expected for the reasonable price. It is NOT a resort for a "food & wine" junkie. Food isn't the resort's strong suit, although there is plenty of it,and good variety. Accommodations are clean and reasonably well maintained (our whirlpool bath didn't function properly and neither sink held water - bad seals - no big deal). Staff was uniformly attentive and friendly ... only negative in this regard was the constant pressure from the "khakied" personnel to go "off-site" for a review of other properties ... presumably condos or timeshares. We found ourselves sneaking around them (unsuccessfully), trying to be unnoticed after our first encounter. Drink policy was somewhat confusing. While we were on an "all-inclusive" plan, sometimes drinks were free in the casino ... sometimes not. The setting is gorgeous, weather always perfect, and the overall accommodations comfortable. We would go again, with the right friends.
Comment from Hotel Management
Feb 4, 2017 by The Management at Be Live Collection Punta Cana, Hotel Management
First of all, we thank by having chosen Be Live Collection Punta Cana, as your preferred destination in Punta Cana; as well as, by the time you’ve devoted to let us know about your concerns. We attach a great value to your comments and take them seriously.
We understand and respect your point of view regarding our food proposal and other described aspects from our Restaurants services or since all of them are under the suggestions of several kinds of profiles or perceptions. Nonetheless, we hope you accept our most sincere apologies by such inconveniences you may have endured because definitely, it is not in any the image we want to project. Even though, we will perform a prompt check to the highlighted topics in or der to prevent future coincidences.
If your vacation plans are towards Punta Cana for a next visit, please let us know and we will be attentive to offer you a pleasant and uneventful stay.
The Management at Be Live Collection Punta Cana