Ratings based on 642 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
78% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tahlequah, OK, USA

Paradise Found!

Posted Feb 6, 2016
Pros: Location, location, location... and the staff was great!
Cons: Only thing I would change is... I would stay longer. Next time for sure.
Location: Location is right on the beach. Amenities and things to do are limitless! It is only limited by your imagination and spirit of adventure.
It was an Amazing stay! The location in relation to the beach, the activities, the restaurants, and the staff were all top notch! I would highly recommend going and enjoying!
2 out of 5
by A verified traveler

Décevant

Posted Jan 11, 2016
Pros: La plage
Cons: Chambre, restaurant principal, bar
Chambre à rénover: odeur de moisissures, cafards dans la SDB, matelas en mauvais état.. Restauration: manque de variété et de choix surtout au petit déjeuner Le Bar: service nul, alcool de mauvaise qualité, mauvais cocktail..
Comment from Hotel Management
Jan 16, 2016 by Princess, Hotel Management
Merci beaucoup d'avoir choisi de venir à notre hôtel, nous vous remercions d'avoir pris le temps de nous faire part de votre expérience. Les commentaires que nous recevons de nos clients sont très précieux pour nous car ça nous aide dans notre effort continu pour améliorer nos produits et services. Nous regrettons les inconvénients mineurs; nous travaillons sur des solutions à ces cas afin d'éviter les situations à l'avenir. Une fois de plus nous apprécions que vous partagiez avec nous et nous nous réjouissons de vous voir à nouveau. Sincérement, Federico Espinal Directeur Général
4 out of 5
Recommended
for Everyone
by A verified traveler from A

Nice hotel

Posted Dec 28, 2015
Really nice place for vacacion the food is not to bad but I was expected Bettering food
Comment from Hotel Management
Feb 1, 2016 by Princess, Hotel Management
Dear Gerald, We are glad to know that your time with us was really good. Concerning to the food; we will take your comment on consideration in order to give more options! We do hope to see you again in our hotel. Sincerely, Federico Espinal General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Christmas Family Vacation

Posted Dec 24, 2015
Pros: Staff, Nice clean facilities, Activities offered, Trolly
Cons: Non watered down drinks; buffet selection
Location: Beautiful location. Casino nearby; shopping
This was our annual Christmas Family vacation. We all had a great time. Wonderful facilities. The buffet food could be improved. Overall the staff was courteous and respectful. I believe the only thing needed was a sign or some sort of notice that indicated times that the buffet and bars were open. Too many times, we ventured down for food, only to discover the buffet was closed.
Comment from Hotel Management
Feb 1, 2016 by Princess, Hotel Management
Dear Marissa, What a pleasure to read your comment, based on your own experience. We are glad to know that our staff was able to contribute in the fact to make you get good memories from your holidays. We regret the minor inconveniences; Believe that we are working on solutions to these cases in order to avoid situations in the future. One more time we appreciate that you shared with us and look forward to see you again Sincerely Federico Espinal General Manager
2 out of 5
by A verified traveler

Posted Dec 24, 2015
It's close to the beach but it's old and molded. My shower had holes in the wall were loose screws were visible. The bed was so hard I had to see a chiropractor, when I returned to the state. The food was nothing to write home about. The drinks were okay but the service was great!
5 out of 5
Recommended
for Everyone
by A verified traveler from poitiers

exceptionnel hotel et cadre paradisiaque superbe!!

Posted Dec 23, 2015
l accueil a été parfait le personnel très a l écoute du client et d une gentillesse rare!!! chambre et resto au top
Comment from Hotel Management
Jan 5, 2016 by Princess, Hotel Management
Chèr Gael Nous sommes ravis de lire tel avis et de savoir que vous avez passé un séjour tès agréable au sein de notre hôtel. Toute mon équipe se joint à moi pour vous remercier d’avoir choisi notre maison et pour votre commentaire élogieux qui est pour nous tous un encouragement dans la poursuite de nos efforts vers un service toujours plus personnalisé et plus chaleureux. Cordialement, Federico Espinal Directeur Général
5 out of 5
Recommended
for Everyone
by A verified traveler from Franklin, Ga and Kharkov, Ukraine

Nice Hotel on the beach good service great food

Posted Dec 22, 2015
Pros: Location, clean and nice service.
Cons: Need more water pressure on 3rd floor and hot water.
Location: We went on the horseback riding and the boogie run rest of the time we stayed on the hotel ground.
It was a nice hotel located on the beach. We got the VIP package, room was great, good service, great food.
5 out of 5
Recommended
for Everyone
by A verified traveler

We have been to this resort seven times.

Posted Dec 18, 2015
Pros: Everything but the staff is all very helpful and friendly.
Cons: Water pressure is somewhat low but we have experienced that in other resorts here too. You just have to get used to it.
Location: There are alot of trip excursions you can sign up for and go to for just a few hours or some for the entire day.
We have tried other resorts in the Punta Cana area of the Dominican Republic but keep going back to this one as it is the most value for the money and they treat you like "you're almost family" as they say.
Comment from Hotel Management
Dec 22, 2015 by Princess, Hotel Management
Dear Guest, Thank you for choosing Caribe Club Princess to celebrate your honey moon with us and taking the time to share your feedback on Tripadvisor. We were delighted to read your positive comments and that you enjoy all the aspects of the service we provide, finding our hotel to be of a good value. We look forward to welcoming you back in the near future. Yours sincerely, Federico Espinal Director general Caribe Club Princess Beach Resorts and Spa
4 out of 5
Recommended
for Everyone
by A verified traveler from IL

First time to the Dominican Republic

Posted Dec 18, 2015
The beach was everything my friend who has went on vacation there many times has described it. The A/C wasn't working when we got there, but they fixed it right away.
Comment from Hotel Management
Dec 22, 2015 by Princess, Hotel Management
Dear Ed, What a joy because we know that you liked our service, since our continuing efforts to be better every day highlights the only reason to work, you! It is very important for us to know that you have enjoyed your stay in our hotel. We appreciate you have shared with us looking forward to your future visit! Cordially Federico Espinal General Manager Caribe Club Princess Beach Resorts & Spa
4 out of 5
Recommended
for Couples
by A verified traveler

Needs some repairs/updating

Posted Dec 17, 2015
Pros: The staff were very friendly
Cons: Just the quality of the beds and how run down some of the units seem to be.
Location: Needed to take a bus to do any sightseeing, but that was okay because we had a beautiful beach and pools right outside our unit.
The beds need to be replaced, very hard on the back, and the pillows were bad. The resort could use some repairs, lots of problems with electrical -- lamps, bathroom lights
Comment from Hotel Management
Dec 28, 2015 by Princess, Hotel Management
Dear Guest, This is a delight to read and we are happy to see that you had a Beautiful vacation” It appears that two vital components of a hotel stay have been ticked: Very friendly staff and the service. We regret the minor inconveniences; Believe that we are working on solutions to these cases in order to avoid situations in the future. One more time we appreciate that you shared with us and look forward to see you again Sincerely Federico Espinal General Manager