Ratings based on 196 Verified Reviews

4.5 out of 5
90% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

A wonderful resort

Posted Apr 16, 2017
It has everything you could think of and more. Food was delicious, the rooms are very spacious and comfortable and the staff is super friendly! Definitely will be coming back!
Comment from Hotel Management
Apr 17, 2017 by Casa de Campo Resort & Villas, Hotel Management
Thanks a lot for staying with us, we´re glad to hear you enjoyed your time at Casa!
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

What a Paradise!

Posted Apr 4, 2017
Pros: The staff is the best I have seen in any place. It makes the hotel become another home. The hotel is clean and absolutely beautiful.
Cons: Everything was perfect.
Location: The grounds are massive. There is a colonial type town, a marina, and a private beach, all a little golf cart trip away. Can spend a month here.
This place is fantastic. VERY family friendly and so accommodating. They seem to love children, like everyone else in country. The staff learns your name and remembers you everywhere you go. Everyone there goes above and beyond with your every request. Beautiful rooms and grounds are one of the best I have seen maintained regardless of the massiveness of it. We felt at home from check in to check out. We travel the world and never go back to the same place twice in order to see more of it, but THIS place is a repeat place. Everyone in our family loved the trip and the stay.
Comment from Hotel Management
Apr 7, 2017 by Casa de Campo Resort & Villas, Hotel Management
Receive our warmest greetings from Casa de Campo! Thank you so much for posting your valuable comment about your recent stay with us, we are happy to read that you had a nice stay at Casa. We hope to have the pleasure of welcoming you again at this your second home, Casa de Campo Resort & Villas. Warmest Caribbean Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Missouri

Excellence

Posted Apr 1, 2017
Pros: Everything!
Cons: All bottled waters in the rooms should be free.
Location: On the property is golf, beach, restaurants, horseback riding, a marina, beach and boat activities, pools, Altos de Chavon, Polo, and shooting range.
Upon arrival, we had major issues with Expedia. We were extremely upset and spent many hours on hold and transferring from one representative to another. I was beside myself as even after all the time we spent on the phone (time wasted that we could have been enjoying the beginning of our trip), they did not help us. NOT. AT. ALL. But the hotel did everything they could to make us comfortable and obviously wanted us to enjoy our stay. They offered us a few options and gave us a complimentary room upgrade. They were very sympathetic to our situation. A special thanks to Yajaira and Jose E! They sent us a bottle of wine and the room upgrade was thanks to Jose. Jose waited patiently with us as we were on hold with Expedia and spoke with the representative to try to resolve our issue. This is the kindest and most attentive staff I have EVER encountered. They truly care about their guests and want you to return! The property is spectacular with SO MANY things to see and do. You receive a courtesy call from the concierge EVERY DAY asking how they can help you. Our room was tidied twice each day. The bed was very comfortable. The staff even hung with me as I stumbled over the little Spanish I know and helped me brush up on it a bit! The beach is gorgeous! And we loved being able to cruise around in our own golf cart during our stay. Even the farthest places on the property only took about 10 minutes by golf cart. This place is pure paradise, and we can't wait to return!!
Comment from Hotel Management
Apr 3, 2017 by Casa de Campo Resort & Villas, Hotel Management
Thanks a lot for staying with us, we´re glad to hear you enjoyed your time at Casa! We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Golf

Posted Mar 22, 2017
Stayed there to play its well known golf courses. Feels a little more like an old school traditional golf resort. A Latin American feel to the place distinguishes it from the common US golf resort.
Comment from Hotel Management
Mar 31, 2017 by Casa de Campo Resort & Villas, Hotel Management
Thanks a lot for staying with us, we´re glad to hear you enjoyed your time at Casa and playing at our golf courses. We hope to see you again soon. Casa de Campo Resort & Villas
2 out of 5
by A verified traveler from g

The rules change daily

Posted Mar 17, 2017
Security staff is very rude.... too many rules and they hide in bushes spying on you i would not recommend Casa De Campo stay elsewhere
Comment from Hotel Management
Mar 31, 2017 by Casa de Campo Resort & Villas, Hotel Management
Our sincere apologies. We want our guests to have the best possible experience at our resort and we're sorry for your inconvenience. We will use your comments to improve our service, we hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Stayed in a villa

Posted Mar 1, 2017
Villa was great only A/C in bedrooms staff fantastic a little pricey but over all good
Comment from Hotel Management
Mar 2, 2017 by Casa de Campo Resort & Villas, Hotel Management
Thanks a lot for staying with us, we´re glad to hear you enjoyed your time at Casa!
1 out of 5
by A verified traveler

HUMILIATING EXPERIENCE, DO NOT STAY AT THIS HOTEL.

Posted Feb 27, 2017
My wife and sister in law were staying at another hotel and I asked them to come by to pick me up on our way to the airport (we were heading home). The Hotel only allowed the driver transporting them to come into the hotel property to pick me up and asked My wife and My sister in law to STAND OUTSIDE BY THE SIDE OF THE ROAD while he went in to get me. This is at 5am in the morning!! What reputable hotel or organization does that, it is unheard of... DO NOT STAY AT THIS HOTEL!!
Comment from Hotel Management
Mar 8, 2017 by Casa de Campo Resort & Villas, Hotel Management
Our sincere apologies. We want our guests to have the best possible experience at our resort and we're sorry for your inconvenience. We will use your comments to improve our service. We hope to have the chance to welcome you again.
4 out of 5
Recommended
for Couples
by A verified traveler from Dallas, TX

Rooms are out of date, need to be remodeled.

Posted Jan 31, 2017
Pros: Staff was very polite, but room was not ready until 4:30pm
Cons: Rooms should ready sooner, many guests had to wait for rooms long periods of time.
Location: NIce golf courses and beach.
Nice beach area but rooms are out of date and had to wait too long for check-in.
Comment from Hotel Management
Feb 4, 2017 by Casa de Campo Resort & Villas, Hotel Management
Our sincere apologies. We want our guests to have the best possible experience at our resort and we're sorry for your inconvenience. Thanks a lot for sharing your comments, we will use them to improve our service. We hope you book again with us and come back to Casa soon! Daniel Hernandez General Director Casa de Campo Resort & Villas
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful trip. They bent over backwards

Posted Jan 15, 2017
Very nice resort. Great customercare. Nice resorts
Comment from Hotel Management
Feb 4, 2017 by Casa de Campo Resort & Villas, Hotel Management
Receive our warmest greetings from Casa de Campo! Thank you so much for posting your valuable comment about your recent stay with us, we are happy to read that you had a nice stay at Casa. We hope to have the pleasure of welcoming you again at this your second home, Casa de Campo Resort & Villas.
5 out of 5
Recommended
for Everyone
by A verified traveler from SF/NY

Nice staff , beautiful setting.

Posted Dec 24, 2016
The staff is friendly, warm and professional, eager to please. The massage was fabulous!
Comment from Hotel Management
Feb 4, 2017 by Casa de Campo Resort & Villas, Hotel Management
Receive our warmest greetings from Casa de Campo! Thank you so much for posting your valuable comment about your recent stay with us, we are happy to read that you had a nice stay at Casa. We hope to have the pleasure of welcoming you again at this your second home, Casa de Campo Resort & Villas.