Ratings based on 520 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from NY

Posted Jan 30, 2016
Disappointing experience.The room was kind of clean.Big hall on the wall behind the bed.Hot water coming after 10 min of draining.The shower folling appart.
Comment from Hotel Management
Feb 3, 2016 by General Manager, Hotel Management
Dear Guest, We would like to thank you for choosing our Resort as your host on your recent gateway to our destination. Let us apologize for not exceeding your expectations in some aspects of your stay with us. All your comments have been shared with the head departments involved. We hope to welcome you back and pamper you in our little slice of paradise. Regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Excellent beach, great staff.

Posted Jan 25, 2016
Perfect sand beach, very clean a lot space for guests. Very friendly staff. Food is good overall, not excellent but won't disappoint. Rooms are a little outdated, especially the bathrooms, but clean.
Comment from Hotel Management
Feb 3, 2016 by General Manager, Hotel Management
Dear Gurkan, We would like to thank you for choosing our Resort as your host on your recent gateway to our destination. Let us apologize for not exceeding your expectations in some aspects of your stay with us. Please be assured that all your comments and suggestions will be taken into consideration and that we will do our utmost to improve wherever we can. We hope to welcome you back and pamper you in our little slice of paradise. Best Regards General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Cozy hotel with excellent beach

Posted Jan 24, 2016
Nice small but cozy hotel with EXCELLENT beach. Staff was very helpful with all requests. I recommend getting a Premium tier that gives access to the a la carte all day long restaurant right on the beach.
Comment from Hotel Management
Jan 25, 2016 by General Manager, Hotel Management
Dear Alex, My warmest thanks for your fantastic and kind comment, we are very grateful to hear that you had a pleasant and gratifying experience with us. We'll be waiting for you for your next trip, it will be our pleasure to welcome and pamper you once again. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Latina

Catalonia con Priviledged una garanzia

Posted Jan 20, 2016
Sono stato lo scorso anno in Messico a Playa Maroma e quest'anno a Bayahibe. Strutture molto simili ed entrambe molto accoglienti. Se dovessi dare un giudizio direi buono per chi sceglie la formula all inclusive standard, eccellente per chi sceglie come me la formula priviledged. Ho fatto non so quante foto e video alla terrazza sul mare dove facevamo sempre colazione qualche pranzo e un paio di cene. Il vero valore aggiunto della struttura con lettini, ombrelloni e letti a dondolo dedicati ai clienti priviledged con servizio direttamente all'ombrellone. Secondo me molto più bello e meno caotico degli altri villaggi vicini anche se dalle foto non sembra. Per quanto riguarda la posizione e della spiaggia, ad exequo con l'iberostar, ma molto meglio del viva e del veraclub che sono in zona. Per chi vuoler andare sul sicuro per fare una settimana di mare, super consigliato. Priviledged obbligatorio, non fate la cavolata di risparmiare su questo extra perchè è il vero valore aggiunto delle strutture Catalonia. Ci torneró sicuramente!!! Prenotanto su expedia ho risparmiato 1000 euro e ho fatto 10 gg invece che 7 rispetto ad eden con volo peró a santo domingo e non a la romana.
Comment from Hotel Management
Jan 25, 2016 by General Manager, Hotel Management
Dear Leo, Thank you for taking the time to post your feedback about your vacation at our Resort. It is nice to know that you had a spectacular trip! It is great to know that you had a good time and enjoyed our facilities and services. We definitely hope you will decide to visit us again in the future; it will be our pleasure to welcome and pamper you once again! Best Regards
1 out of 5
by A verified traveler from woodbridge

A bad motel

Posted Jan 18, 2016
Terrible structur old and never upgraded! It's motel style
Comment from Hotel Management
Jan 25, 2016 by General Manager, Hotel Management
Dear Filippo, Thank you for your comments. Let us apologize for not exceeding your expectations regarding our facilities. Here at our resort, we highly value our guests opinions and we care deeply for their satisfaction. For this reason, Catalonia Hotels & Resorts invested 20 millions dollars to improving our resorts at Republica Dominicana. Please be assured that we are going to send all your comments and suggestions to the head departments involved with the purpose of accomplishing the quality standards that our guests deserve. Best Regards
3 out of 5
by A verified traveler

Don't trust poctures that you see on expedia.

Posted Jan 13, 2016
Unless you are booking a priveleged room, don't trust the pics that you see on expedia. Toilet in the room is as big as in the airplane, and shower is in the room behind the curtain. Rooms are outdated. In general staff is pretty nice and friendly, except of front desk.
Comment from Hotel Management
Jan 24, 2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for sharing us your comments regarding your recent visit to our Resort. We are glad to know you had a good experience with us. We hope to have you with us again soon. Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Curitiba, PR

Excelente estadia!

Posted Jan 3, 2016
Pros: Tudo!
Fiquei com minha família em dezembro de 2015 por um período de 01 semana. Optamos pelo sistema Priveleged e o período que ficamos lá, tudo foi muito bom, acomodações muito limpas e confortáveis, diversas opções de comida para atender aos mais variados paladares. Área de lazer muito boa, piscina sempre limpa, equipe de recreação, praia muito limpa e calma. Funcionários muito atenciosos de educados, serviços de excelente qualidade. Recomendo muito para quem quer passar boas férias com a família em um local tranquilo, visto que no período em que estivemos lá a ocupação foi por famílias com jovens e crianças e também por muitos casais, predominantemente europeus .
Comment from Hotel Management
Jan 6, 2016 by General Manager, Hotel Management
Dear José, My warmest thanks for your fantastic and kind comment, we are very grateful to hear that you had a pleasant and gratifying experience with us. We'll be waiting for you and your family for your next trip, it will be our pleasure to welcome and pamper you once again. Best Regards
4 out of 5
Recommended
for Everyone
by A verified traveler from seattle, wa

Hotel ok, staff are very pleasant-will come back:)

Posted Dec 27, 2015
Pros: Very friendly staff. Great beach. Pools are nice. Lots of activities throughout the day. Enjoyed playing volleyball!!!
Cons: Better rooms. Only have specific spots for smokers to allow for cleaner air for non-smokers. Food quality could be improved.
Location: Awesome weather the week before Christmas! Very clean beach to enjoy! Resort has activities to enjoy throughout the day. Had fun playing volleyball:)
Room was not in the best condition, but the resort staff were very pleasant and made the resort worth to come back to. Nestor at the bar made sure we had our drinks as ordered and in a timely manner! Keep up the good work!:) Enjoyed the evening activities and all the dancing! Lots of people smoking, which was displeasing. Wifi was in-&-out, but mostly did not work. Be careful when purchasing tickets to go on tours!
Comment from Hotel Management
Dec 30, 2015 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to post your feedback about your vacation at our Resort. It is nice to know that you had a nice trip! Thank you so much for sharing the details of your stay, we are so happy to know that you appreciated all the aspects of our service and facilities. We really appreciated your compliments to our staff and the details of our service. Thank you for visiting us and for sharing these kind comments! We hope to welcome you back to our little slice of paradise next time you are in need of some pampering and relaxation. Best Regards
2 out of 5
by A verified traveler from San Francisco, CA.

The beach was damaged by a storm, I think.

Posted Dec 20, 2015
Pros: Central bar.
Cons: More entertainments.
Location: Nothing much things to do at the resort.
No entertainment program was provided, WIFI service was not working half of the time. Not much activities was planned. Staffs were not much corporative with customers.
Comment from Hotel Management
Dec 23, 2015 by General Manager, Hotel Management
Dear Mr Cho. Thank you for your comments. We are very sorry to hear about your inconveniences regarding service. Please know we are taking every single action possible in order to fix this problem so that it does not happen again in the future. Here at Catalonia Riviera Maya, we highly value our guests opinions and care deeply for their satisfaction. Once again, please accept our most sincere apologies for the inconvenience you have experienced. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

The most beautiful beach in Dominican Republic

Posted Dec 7, 2015
Great friendly staff, the Rodeo steakhouse had really good food and the entertainment team were wonderful
Comment from Hotel Management
Dec 11, 2015 by General Manager, Hotel Management
Dear Emi, Thank you for your wonderful comments, we are glad to know you have a good experience with us. Thank you for your nice remarks about our delicious food, drinks and of course of marvelous staff. Hopefully, you could give us the opportunity to serve you again soon. Best Regards