Ratings based on 1,574 Verified Reviews

4.1 out of 5
82% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

The room was horrible

Posted Feb 23, 2017
I had to pay 20$ more for a privileged room a night. The room was disgusting smelled like mildew. The bed had bed bugs and I thought it was mosquitos but they weren't. The room was old and dingy like a horror movie. I hated it. There's no elevators . Everything if far! The food was disgusting no flavor I was expecting authentic Dominican food and it wasn't everything was bland and not Spanish. It wasn't what I expected . The liquor was cheap and drinks were horrible. I'd nvr go there again
5 out of 5
Recommended
for Everyone
by A verified traveler from Toms River, NJ

Nice hotel with multiple pools and close to beach

Posted Feb 23, 2017
Pros: Multiple Restaurants, large pools, beaches with comfortable loungers and cabanas, spas, spacious guest rooms
Cons: Tile flooring in rooms and on walkways need to be re-done. Slippery and dangerous. Pools, jacuzzis needed to be repainted
Location: Very close to the beach and pool. Towels close by. Golf, tennis, pool activities, bike rentals
Our overall experience was wonderful. Lots of pools, multiple restaurants, 2 gyms, beautiful beaches with comfortable lounge chairs and cabanas. Very clean all around but in need of refurbishing. Spas and pools needed to be re-painted, plumbing in showers and sinks needed to be cleaned out and updated (drains very slow moving), tile flooring in rooms and on walkways very dangerous when wet (rained every day we were there so always wet). Staff was very responsive in some locations but too laid back in others. Front desk (Vinny) great. Staff in gym great. Lots of water provided.
Comment from Hotel Management
Feb 23, 2017 by Catalonia Royal Bávaro, Hotel Management
Dear Cathy. Thank you for your feedback. We are very grateful to hear that you had a good experience with us and that you enjoyed the services and facilities. Please be assured that your comments and suggestions have been taken into consideration and that we will do our utmost to improve. We certainly look forward to your returning trip in the near future. Best Regards
4 out of 5
Recommended
for Couples
by A verified traveler from New Jersey

NICE FACILITY / GREAT PEOPLE / OKAY FOOD

Posted Feb 22, 2017
Pros: Super clean and very well maintained. Exceptional staff.
Cons: The food is 3/5. Italian restaurant was disappointing.
Location: We stayed on the resort.
The facility is very nice but not great 4/5. The entire resort is extremely clean and very well maintained. The staff was nothing less that terrific! Who ever is in charge of hiring and training has done a great job. My only issue with our stay was the food was a 3/5. The food was not bad but was also not great. All in all a very good vacation. If you stay here be sure to see Juan at the beach bar...very cool guy, made our stay a lot of fun!
Comment from Hotel Management
Feb 23, 2017 by Catalonia Royal Bávaro, Hotel Management
Dear Todd. Thank you for writing to us. We are very grateful to hear that you had a good experience with us and that you enjoyed the services and facilities. We are sorry for not exceeded your expectations about our food. Please be assured that your comments and suggestions have been taken into consideration and that we will do our utmost to improve. We certainly look forward to your returning trip in the near future. Best Regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place!!!!!

Posted Feb 21, 2017
Great food! Loved the pool and bar pool. Room was very clean, great friendly staff.
Comment from Hotel Management
Feb 23, 2017 by Catalonia Royal Bávaro, Hotel Management
Dear Guest. Thank you for rating us. It is great to know that you had a good time and enjoyed our facilities and services. We definitely hope you will decide to visit us again in the future; it will be our pleasure to welcome and pamper you once again! Best Regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 19, 2017
Pros: The restaurants and the food were excellent. They even had a vegetarian restaurant! The staff was awesome! The property was beautiful!
Cons: The wifi.
We had a great time. This resort is beautiful. Everything was excellent.
Comment from Hotel Management
Feb 23, 2017 by Catalonia Royal Bávaro, Hotel Management
Dear Guest. Thank you for your comments; we are thrilled to know that you had an amazing stay. This kind of comments makes us feel so lucky and provide us such a wonderful feeling of how fortunate we are to be in a business where we can build memories that will be long lasting for our guests. Thank you a lot for recommending us. We'll be waiting for your return. Best Regards.
4 out of 5
Recommended
for Couples
by A verified traveler

Great Great but rooms need to be maintained better

Posted Feb 18, 2017
Pros: Food, Drinks, Beach, and easy to navigate to and from the sister resort next door
Cons: Maintenance on the rooms
Location: Not much to do near by besides the activities the hotel has to offer, hotel is located a bit further away from downtown Punta Cana.
We had a great time at the resort. staff was great and very helpful, great food,easy to navigate around, good beach besides all the Seaweed that gets pulled in from the waves, staff does a good job of cleaning it in the mornings but it always comes back throughout the day, rooms are decent nothing amazing, few issues with the maintenance of them though, our first room had a water leak in the bathroom ceiling, mold growing on the ceiling over the bed and a few cracks around the ceiling, our second room was in great condition nothing was wrong from what i could see. staff did a great job of changing our rooms immediately so no issues there. Overall great resort to check out if you plan to do a lot of drinking and eating good food since they have multiple restaurant/buffet to chose from, beach is very nice water isn't crystal clear buts its clear enough, if you dont plan on leaving the resort during your stay then this is a good option, but if you do, the resort will certainly help you get a ride to your destination.
Comment from Hotel Management
Feb 23, 2017 by Catalonia Royal Bávaro, Hotel Management
Dear Guest. Thank your for your feedback. We are very grateful to hear that you had a good experience with us and that you enjoyed the services and facilities. Please be assured that your comments and suggestions have been taken into consideration and that we will do our utmost to improve. We certainly look forward to your returning trip in the near future. Best Regards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean hotel on a great beach

Posted Feb 13, 2017
Pros: Marvelous beach, good staff
Rooms very clean but dated. Lack of electrical plugs on one side of room. No hot water for two days.
Comment from Hotel Management
Feb 17, 2017 by Catalonia Royal Bavaro, Hotel Management
Dear Guest. Thank you for your comments. Tt is nice to know that you had a nice trip and that you enjoyed our facilities and services. We are sorry for the inconvenience about our facilities. Your comments have been shared with the departments involved. We definitely hope you will decide to visit us again in the future; it will be our pleasure to welcome and pamper you once again! Best Regards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 12, 2017
Enjoyed food and service. Weather was very pleasant for January.
Comment from Hotel Management
Feb 13, 2017 by Catalonia Royal Bavaro, Hotel Management
Dear Guest. It is great to know that you had a good time and enjoyed our facilities and food. We definitely hope you will decide to visit us again in the future; it will be our pleasure to welcome and pamper you once again! Regards
5 out of 5
Recommended
for Couples
by A verified traveler from Easthampton, MA

So nice

Posted Feb 11, 2017
Pros: It was great being in the quiet Royal (adults only) area but having access to the full resort. The included kayaks and catamarans are a nice bonus.
Location: We never left the resort, just relaxed on the beach and by the pool.
Catalonia is a beautiful, well-maintained resort with very friendly and efficient staff. The beach is beautiful and the pool is great as well. The room was large, with a nice balcony, and was very clean and well maintained. The food, especially the breakfast buffet, was wonderful as well.
Comment from Hotel Management
Feb 13, 2017 by Catalonia Royal Bavaro, Hotel Management
Dear Kat. It is nice to know that you had a spectacular trip and that you enjoyed our facilities and services. The best compliment that our team can get is your recommendation, be assured that we will share with them your kind comments. We definitely hope you will decide to visit us again in the future; it will be our pleasure to welcome and pamper you once again! Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to beach.

Posted Feb 11, 2017
Beach had more weeds at this end of Bavaro beach but still beautiful. Hotel was godd and staff was good. Rooms very clean and spacious. We had no complaints and have been to Punta Cana several times. Would recommend this hotel. So glad we did adults only resort, very different.