2 outdoor pools, sun loungers

Reviews of Catalonia Royal Bavaro - Adults Only - All Inclusive

4.5 out of 5
Catalonia Royal Bavaro - Adults Only - All Inclusive
Cabeza De Toro 1 Playas De Bavaro, Punta Cana

Reviews

8.2

Very Good

Rating 10 - Excellent. 506 out of 1012 reviews" "
Rating 8 - Good. 230 out of 1012 reviews" "
Rating 6 - Okay. 130 out of 1012 reviews" "
Rating 4 - Poor. 76 out of 1012 reviews" "
Rating 2 - Terrible. 70 out of 1012 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

jonah

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The service was very hit or miss from the dining and front desk staff. The resort almost seemed to want you to purchase drinks and snacks from their mini mart based upon a lack of options within the room. The front desk staff was very rude, gave us the wrong room when we had paid for an upgrade, and wouldn’t honor a late checkout. For the cost and lack of professionalism and service I would not recommend this resort.
Stayed 7 nights in Mar 2024

8/10 Good

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a relaxing resort with good amenities
Stayed 3 nights in Mar 2024

6/10 Okay

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
As a flight attendant for 25 years I have to say, the service here is the worst I have ever had. The staff will look at you for tips, they will not go above and beyond for anything and the upgrade to the Swim Villas is NOT WORTH IT!! You have your own pool but no waitress to bring drinks to you. When we called to ask if one of the waitresses from either pool area could swing by and bring us drinks, we were told No, You can walk and get a drink yourself. Additionally, we requested a carafe of coffee to be brought to our room as we drink a lot and prefer it cold, again, NO, you can make it yourself. AC in room never goes below 74 degress and there is only hot water for one person to shower. Food is great and the grounds are meticulous, that is the only positive things about this place. I made a hair appointment at the spa when I showed up, they told me they could not accommodate me. I told them I had an appointment and they said, I know, but we are not doing it! I will be sure to never recommend this place to anyone. The staff need to learn the art of politeness and customer service. Book at TRS Turquesa or Majectic Elegance instead!
Stayed 4 nights in Mar 2024

8/10 Good

Phoebe E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice vacation except for the " membership presentation " which we were tricked into attending and wasted our first full morning at the resort. We were told it was a " welcome" breakfast but not a sales pitch. No mention of activities available etc. as I had expected. The rest of the week was very nice. Lovely beach, pool and great food.
Stayed 7 nights in Mar 2024

10/10 Excellent

Nate

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Peaceful vacation with great dining
Stayed 4 nights in Mar 2024

8/10 Good

Nina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst thing in the stay was what was called : Welcome breakfast. I thought why not?? In reality 1) breakfast itself was so so - any regular breakfast on the property is better than this "exclusive" one 2)signing to it you are getting into 90 min sales process 3)after 2 hours we still could not get the price or details of the what was offered 4) we backed off
Stayed 7 nights in Feb 2024

10/10 Excellent

evren

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The activities you sign up for start late. Other wise hotel was great
Stayed 4 nights in Mar 2024

8/10 Good

Zachary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, the access to the neighboring resort, the water, the food, the ease of navigating through the resort, all made for a great stay. Mostly the staff, amazing crew.
Stayed 5 nights in Mar 2024

10/10 Excellent

Kisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful. It was relaxing. They had nightly entertainment. I wished that they had more daytime and pool activities for the adults to do. The restaurants were nice the beach clean and enjoyable. The staff were hands down amazing! Lennin and John was hands down awesome!! Very attentive great Customer service very friendly warm and inviting. Jessica at swim up bar great!!!! Wilmer awesome and victor a true gem!! But lennin and John the best!!!!!! The resort was relaxing and they made the stay much better!!!! We will definitely be going back.
Stayed 4 nights in Feb 2024

8/10 Good

Candice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and the staff was magnificent especially Andreina at the buffet and Alberto #1 at Sea Blue. Dinner on the beach was delicious. Only restaurant we did not like because the food was cold and tasted old was Tao Cat. Also staff did make alot of noise early in the morning which was not fun. A lot of people are trying to sell you at all times which we did not like but besides that we enjoyed our stay. If they try to make you schedule your breakfast on the first day, don’t unless you’re interested in purchasing the travelers club.
Stayed 3 nights in Mar 2024

8/10 Good

Henry

Traveled with group
Liked: Cleanliness, staff & service
This is an older resort, but it's clean with great food options and has a very nice beach. If the price is right, highly recommended.
Stayed 8 nights in Feb 2024

8/10 Good

Alyssa Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Catalonia was an enjoyable time, the facilities were good for the most part, the staff understood and spoke English mostly, but there were few language barriers, nothing that wasn’t able to be figured out. Everyone was friendly except for the staff that worked specifically with the spa area, which was disappointing. The restaurants were okay, the food was not great, but not terrible. Occasionally we would get sales pitches about excursions, we did one and it was fun and completely safe. I wouldn’t recommend leaving the resort alone, lots of run down and abandoned buildings from the airport to the resort. The resort was very clean, however room service didn’t clean until later in the day. I had no service and the wifi was very poor and selective on when it worked. The TV was a majority Spanish channels, entertainment shows were performed nightly and water sport activities were done around noon time. Drinks were delicious and strong. I had a fun time at the Catalonia hotel.
Stayed 4 nights in Mar 2024

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet on the family side was not good, the birds were eating off of it.
Stayed 6 nights in Feb 2024

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel going back soon
Stayed 4 nights in Jan 2024

10/10 Excellent

Jailene

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second visit to Catalonia and I loved it just as much as the first time (in 2016). The staff, the beach and the convenience of having everything I could need at the resort keep me coming back. 10/10 recommend
Stayed 6 nights in Feb 2024

2/10 Terrible

Ramses

Traveled with partner
Disliked: Amenities
Stayed at this resort for 4 nights. From the arrival to the resort we started getting pushed into their exclusive membership club. We ate at 3 of their dinner restaurants and other 2 of their breakfast and restaurants. Also tried room service. The food is MEDIOCRE at best. Borderline bad. We stayed in one of their deluxe junior suite. The TV had a blown speaker, i called 4 times from the room and visited the front desk reception twice to try and get it fixed. The shower glass was cracked from side to side. Which gave the room a ghetto ambiance too. The beach was full of seaweed and broken glass. I honestly have no clue how they can have 5 stars anywhere following the name of this hotel. Some of the staff were really friendly but you can expect that from anyone in the Caribbean. We did not feel comfortable or as we had gotten what we paid for. Not recommended.

6/10 Okay

Walter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrive at 2 pm Room is not ready at 3 pm Need to wait more of 35 minutes until take the room
Stayed 5 nights in Feb 2024

10/10 Excellent

MARIEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful. Only disappointment was the beach.
Stayed 3 nights in Feb 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chill vibe and the resort is beautiful. We have no idea why some of the reviews are so bad. None of those issues happened on our stay. They do try to upsell you and get you to sign up for excursions, but that was it. We declined that. Book reservations immediately for restaurants because it takes days to get into the best ones. We had a ton of day time fun and the nights are laid back. Tipping the staff goes a long way too. We had baths drawn for us with rose pedals and got plenty of beer and water brought to our room sometimes without even asking. Weather was beautiful and the stay was perfect for 5 days
Stayed 5 nights in Feb 2024

8/10 Good

Melissa

Stayed 5 nights in Feb 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to the airport. Nice room. Pleasant artifice at front desk.
Stayed 3 nights in Feb 2024

10/10 Excellent

Deanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay will be back
Stayed 4 nights in Feb 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Some minor items but all good
Stayed 4 nights in Feb 2024

10/10 Excellent

Catherine

Stayed 5 nights in Feb 2024

10/10 Excellent

Stacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & very kind staff. Great beach with lots of seating options & shade. Very clean & spacious rooms. A very relaxing stay ❤️
Stayed 5 nights in Feb 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was small and quiet for a mature adult-only experience. Laid-back European vibe. Rooms are spacious. Only negative is that the resort did not police the selfish behaviour of guests who would "claim" prime pool and beach locations by placing their towel on the recliner at 8:00 am and leaving it there, all day, whether they were there or not. Resort should prohibit this behaviour.
Stayed 4 nights in Feb 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 4 nights in Feb 2024

8/10 Good

Lisa

Stayed 7 nights in Feb 2024

6/10 Okay

Joseph

Traveled with group
Liked: Cleanliness, staff & service
Even tough we had an "Exclusive" room (duplex w/pool), it did nothing to help with dinner reservations and our restaurant choice options were limited. The property is a bit dated, a lot of water issues on the walkways. During rain periods the walkways, especially in pool area, are slippery. Early in our stay, I slipped and fell backward hitting the back of my head on walkway. I was treated in the resort clinic and two hours later, at my insistance, was transported by ambulance to the Centro Medico. Twenty hours later, missing almost a full day on our stay, I was returned to the resort with 17 stitches in my head. BTW, the head injury did nothing to help with getting better dinner reservations.
Stayed 7 nights in Feb 2024

6/10 Okay

Ricardo

Traveled with group, Traveled with family
Disliked: Amenities
I must say the service at the pool bar with Leonel and Ashley was exceptional. Other than that service was average if not poor. This resort is lacking many things to list but the main on for me was mosquitos, never been to resort where mosquitos were a main concern.
Stayed 5 nights in Feb 2024

2/10 Terrible

claricio

Traveled with family
Disliked: Staff & service, property conditions & facilities
The room was not what it was supposed to be! The lights didn’t work properly, The bathroom door was broken. If you make a reservation for the Mediterranean restaurant, please don’t be late because the supervisor will probably rubber on your face and will limit your dishes options “ No lobster or stakes The kitchen will close soon “. The two entry was served in one plate and asked to share it with my companion.
Stayed 3 nights in Feb 2024

4/10 Poor

Gerald

Traveled with family
Disliked: Amenities, property conditions & facilities
The adult side was super boring. No activities. The family side had the entertainment which was boring. If it wasn't for us having our own personal pool with our room this stay would've been terrible. The food was average at best. Tried to make reservations at the rodeo steakhouse, no one answered the phone. Tried to walk in they stated we need reservations to dine. We advised them no one answered, they said we need to speak to concierge. Tried to make reservations through them, nothing was available. (Mind you the steakhouse was empty when we went there). I will not visit this property again or recommend. 2/5
Stayed 4 nights in Feb 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly staff, amazing food and great nughtly entertainment.
Stayed 5 nights in Jan 2024

10/10 Excellent

Jerome Steven

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice. Constantly getting asked to buy things on the beach was annoying. It was pretty obvious that most of the staff is tip driven. We tipped constantly but didn’t always have money on us.
Stayed 5 nights in Feb 2024

2/10 Terrible

ROBERT

Stayed 6 nights in Jan 2024

6/10 Okay

Gabrielle

Stayed 4 nights in Feb 2024

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, amenities
Good resort. Bartenders and attendees are very attentive. Made you feel like you were at home
Stayed 6 nights in Jan 2024

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice! Would definitely go back again!
Stayed 7 nights in Jan 2024

10/10 Excellent

Toral

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the property and the staff. The food was decent too, and I highly recommend dinners at Terrace and Mikado. We will definitely be back! Two things that I didn’t enjoy were the fact that smoking is permitted in all outdoor areas, including poolside. This was an inconvenience. The other was the ardent upselling efforts to their Exclusive Travel Club. We were told that we were being taken to breakfast at a beachfront restaurant on the property and it turned into a meal and a 3 hour pitch for a ludicrously expensive travel membership that required a down payment of over USD 5000 and monthly payments for 36 months! We got a reusable grocery bag and a 30 min massage for our time. If they try to talk you into attending this sales pitch, don’t do it (unless you have bags of money!) Besides that, loved the experience and would come back in a heartbeat!
Stayed 6 nights in Jan 2024

10/10 Excellent

Jeffrey Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food at the buffet was very good. The pool areas clean and quiet most of the time. Beach had seaweed, but they made a good effort of cleaning it daily. Check-in and Check- out was smooth. Only recommendation is take Terro ant killer with you. We had tiny ants in our room every day. Don't leave food laying around in your room. Our room service plates the next morning probably had 100 ants on them. Overall a great 12 days in paradise!
Stayed 12 nights in Jan 2024

6/10 Okay

Layna

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Full disclosure we stay regularly at all inclusive resorts in Jamaica and Mexico. This was our first time in the DR. The staff at this resort were incredibly rude, the lobby would not give change for tipping, the resort is outdated. The shower in our room did not drain and we could hear people outside our room, which woke us up in the morning. Very few people speak any English and everyone smokes everywhere… even at the restaurants. I would not stay here again. The food was ok. Not terrible but not great.
Stayed 4 nights in Jan 2024

2/10 Terrible

ALICIA

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The first night me and my group stayed there my sister $500 was stolen and no one did anything about it . When you are not from there they know and rob you .
Stayed 4 nights in Jan 2024

8/10 Good

Jacey Justine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jan 2024

10/10 Excellent

L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our 3 day stay at the resort. Staff was exceptional and very attentive. The adult only side was such a perk. You have the option to go to the family side if you want to check out disco and another pool but i'd advise not to, way too many kids and longer drink lines. The food at Thalassa and Swichi were great. Making resevations was easy and theres beautiful entertainment in the evenings near the pool. Room service was quick and easy and the housekeeping was superb. Will return again soon!
Stayed 3 nights in Jan 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautifully keep resort. The f
Stayed 3 nights in Jan 2024

8/10 Good

Liliana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is quiet, not a party resort but they did have great live music at night, they do have wait staff at beach but only for drinks, the bar is close to the beach. The resort is beautiful and romantic and the beach is pretty, but there is some sea grass, great service and friendly staff. (Only negative was room service menu)
Stayed 4 nights in Jan 2024

10/10 Excellent

Jaimie

Stayed 5 nights in Dec 2023

10/10 Excellent

Bart

Stayed 9 nights in Dec 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023