Great Great but rooms need to be maintained better
Posted Feb 18, 2017
We had a great time at the resort. staff was great and very helpful, great food,easy to navigate around, good beach besides all the Seaweed that gets pulled in from the waves, staff does a good job of cleaning it in the mornings but it always comes back throughout the day, rooms are decent nothing amazing, few issues with the maintenance of them though, our first room had a water leak in the bathroom ceiling, mold growing on the ceiling over the bed and a few cracks around the ceiling, our second room was in great condition nothing was wrong from what i could see. staff did a great job of changing our rooms immediately so no issues there. Overall great resort to check out if you plan to do a lot of drinking and eating good food since they have multiple restaurant/buffet to chose from, beach is very nice water isn't crystal clear buts its clear enough, if you dont plan on leaving the resort during your stay then this is a good option, but if you do, the resort will certainly help you get a ride to your destination.
Comment from Hotel Management
Feb 23, 2017 by Catalonia Royal Bávaro, Hotel Management
Dear Guest. Thank your for your feedback. We are very grateful to hear that you had a good experience with us and that you enjoyed the services and facilities. Please be assured that your comments and suggestions have been taken into consideration and that we will do our utmost to improve. We certainly look forward to your returning trip in the near future. Best Regards.