Ratings based on 1,612 Verified Reviews

4.1 out of 5
82% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Perfect hotel - close enough to the beach and pool

Posted Apr 22, 2017
Most of the employees at Catalonia Royal were BEYOND amazing. Comfortable stay. Excellent food. Can't wait to go back
5 out of 5
Recommended
for Everyone
by A verified traveler from West Palm Beach, FL

Relaxing island getaway

Posted Apr 22, 2017
We had an amazing trip to Catalina in April. We needed a relaxing, stress free vacation and we got it! This resort has an adult side and a family friendly side and you have access to both! There are 10 restaurants and we only got to a few of them. Our favorite was to have breakfast right by the beach. It was a fun and relaxing trip. There were couples there from all over the world, so it was fun to hang out by the pool bar and get to talk with others. I also suggest taking an excursion to Soana. We had an amazing time!
5 out of 5
Recommended
for Couples
by A verified traveler

Relaxing place for a honeymoon

Posted Apr 18, 2017
Pros: We liked that the Royal side (adults only) was allowed to go to the Bavaro side and find new places to eat.
Cons: Right when we got there, we wanted to shower but it was broken. Our bath tub also leaked into the room below ours.
Location: We went on a Catamaran Cruise, swam with sting rays & sharks, and went snorkeling in the ocean. It was such a wonderful experience. Money well spent.
My husband and I were just married and had our honeymoon at this resort. It was so relaxing. Our room was right by the beach and we loved exploring and finding which pools and restaurants were our favorite. The hotel staff was very helpful. The room service was a little slow, but overall we were so happy with our stay. And at the end, when we checked out, there were no extra hidden fees. All inclusive meant all inclusive!
Comment from Hotel Management
Apr 19, 2017 by Catalonia Royal Bavaro, Hotel Management
Dear guest, Thanks for staying with us and for celebrating your honeymoon with us. We are glad that overall you had a great time with us and that you enjoyed our facilities, food offer and friendly service. This is your home and we hope to welcome you back anytime. Best regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Vacation at the Catalonia Royal Bavaro!

Posted Apr 15, 2017
Pros: We loved this resort: the beach, pools, restaurants, bars, and employees.
Cons: The beach had a lot of seaweed. But they cleared much of it away every morning. But it was beautiful, a snorkeler's dream. Some rooms need renovating.
We had an excellent time at this adults-only resort. There really weren't many dislikes about it at all, and we will be returning sometime soon. It's not the most luxurious place we've stayed at, but the overall charm to its small size, comfort, and tropical tone made everything perfect. There wasn't any of that loud music "boom boom" annoyance that you find in many resorts. This may have existed on the family side, but the adult side was very tranquil and quiet, at the pools and the beach most importantly. Light conversation and laughter alongside that of the surf and wind rustling through the coconut trees were the only sounds heard usually. It all made for a very relaxing experience. The food spanned from good to excellent in most cases, and the waiters, waitresses, maids, bartenders, porters, and office people were all great. My wife and I truly had no complaints about the staff, and we were fond of them all. As noted, the adult side to the overall resort, Catalonia Royal Bavaro, was simple and kind of small. It wasn't much of a walk from the front desk all the way down to the beach. But you can get a ride to almost anywhere, from your room to the front office, to the beach, or over to the other side and back, as they utilize many golf-cart-like vehicles. The drivers are always quick to oblige and happy to assist. any of the restaurants are on the family side, and are all-inclusive to those on the adult side as well.
Comment from Hotel Management
Apr 19, 2017 by Catalonia Royal Bavaro, Hotel Management
Dear guest, Thanks for staying with us and for sharing your experience. We are glad that overall you had a great time with us and that you enjoyed our facilities, food offer and friendly service. This is your home and we hope to welcome you back anytime. Best regards, General Manager
4 out of 5
Recommended
for Couples
by A verified traveler from Wisconsin

Great Stay

Posted Apr 13, 2017
Pros: 60% of our day was spent lounging around a great pool and being taken care of by 3 of the outstanding bartenders once could ever have.
Cons: You need to get rid of the expedia blue guy in the lobby. He was truly the most unpleasant person to work with.
Location: You should do the truck ride to the mountains to see how they really live. Spend an afternoon on the catamaran tour "Happy Hour".
From the start of your arrival to the resort you are greeted by staff and taken care of immediately. Everything was explained fairly well. There was always somebody there that spoke fluent English for us. Our bags were taken to our room for us upon arrival, rooms were accentuated with fresh flowers, truly VIP treatment. The ocean beach had plenty of places to sit, and the pools were some of the best we have ever stayed in. What we enjoyed most about it was the international mix of people. The staff from the front office to the gardeners and room attendants were always in a good mood and very enjoyable. The nights were filled with good music and a good beverage. The little market at the end of the beach just off the resort had great little gifts to bring back home. "you need to barter with these people to get a good price"
Comment from Hotel Management
Apr 19, 2017 by Catalonia Royal Bavaro, Hotel Management
Dear guest, Thanks for staying with us and for your kind comments. We are glad that you enjoyed our facilities and friendly service. Thanks for your observations. This is your home and we hope to welcome you back again. Best regards, General Manager
2 out of 5
by A verified traveler from Dallas, TX

Lovely Beach but poor hotel service

Posted Apr 9, 2017
Pros: The good things to mention; lovely grounds and beach area, Rubin in the steakhouse was fabulous.
Cons: Service
Location: Went on excursion to see dolphins, sealions, sharks and stingrays. Very good.We ordered pictures but there computer system went down. We finally got t
Overall service was not good. We typically stay at 4 star hotels, this to us was not a 4 star due to the poor service. When we arrived at hotel once checked in we are sent to the sales people who try to get you to buy packages for future hotel stays. Who would do this without first experiencing the hotel?? We then saw these people with white shirts throughout the hotel lobby and at the sister property next door. Got very old always being approached.. Not too relaxing to me. The second night we went to the Italian restaurant in which we were seated and got bread and water. Never got wine or waited on again. We left after about 20-30 minutes. The other service included room service for coffee taken about 20-30 minutes. Getting drinks at the beach was few and far between. There was one person there and only one at the pool area. You would think it would be quicker to get it yourself but it took a lot of waiting to get it at bar too. My wife experienced the bartender not waiting on her, instead passing her by to get a man his drink first. The experience of the waitstaff was typically not good. At several restaurants we had to wait for water or had to go find someone to ask. Then we went shopping at there so called "mall". It was one room. The other facilities were closed. When we got there we were over it in about 10 minutes. Well to get back to hotel took an hour and a half. We waited in lobby while everyone else got to leave..hmm. Very disappointing trip except for the beach.
Comment from Hotel Management
Apr 12, 2017 by Catalonia Royal Bavaro, Hotel Management
Dear guest, Thanks for staying with us and for your review. Please accept our most sincere apologies for the inconvenience you have experienced with your stay with us. We strive to deliver a great service to our guests and we will share your comments with the involved departments to improve in those areas. Hopefully, you could give us the opportunity to serve you again soon. Kind regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Apr 6, 2017
Nice hotel, food was really good compared to most all inclusive with a lot of variety, great presentation of food with more of an international flair. Service was good, most of the time very eager to accommodate. Having travel reps on site was very convenient to help with arrangements for airport return transfer, however the excursion and gift shop people on beach could be very annoying . Day and night entertainment was abundant. Beautiful resort, pictures on line do not do it justice.
Comment from Hotel Management
Apr 10, 2017 by Catalonia Royal Bavaro, Hotel Management
Dear guest, We are glad that overall you enjoyed our facilities, food offer and friendly service. Thank you for the observations about sales staff. This is your home and we look forward to welcoming you back anytime. Best regards, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Apr 5, 2017
Nice Hotel, beach must be cleaned. Food wasn't good.
Comment from Hotel Management
Apr 10, 2017 by Catalonia Royal Bavaro, Hotel Management
Dear guest, We are glad that overall you enjoyed our facilities, food offer and friendly service. We look forward to welcoming you back anytime. Best regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from F

Beautiful all inclusive beach resort

Posted Apr 3, 2017
Situated in Toro De Cabeza, this resort was so nice. Many restaurants/buffets to choose from. The staff is super friendly and accommodating. Different activities to do each night. Free shuttle to and from coco bong night club was great :)
Comment from Hotel Management
Apr 10, 2017 by Catalonia Royal Bavaro, Hotel Management
Dear guest, Thank you for staying with us and for your review. We are happy that we could meet your expectations with our facilities, food offer and our friendly service. We hope to welcoming you back anytime. Best regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from San Leandro, Ca.

Very nice place to enjoy a vacation...!

Posted Mar 26, 2017
Pros: The facilities and in excellent care. We are very happy about the meals and people in general. In other words it's a place to recommend and go back.
Cons: In our opinion everything was fantastic !
Location: Everything was ok.
We spent a wonderful time in your hotel and looking forward to go back.
Comment from Hotel Management
Apr 10, 2017 by Catalonia Royal Bavaro, Hotel Management
Dear guest, Thank you for staying with us and for your review. We are happy that we could meet your expectations with our facilities, food offer and our friendly service. We hope to welcoming you back anytime. Best regards, General Manager