Worth the money
Posted Jul 26, 2016
Pros: 1) Location. The beach is very pretty, clear warm waters, palm tress, and lots of huts with beach chairs to relax. The ocean is very close to the hotel; take 40 steps from the closest resort pool and you are in the water (I counted). Plus all-included hamburgers, fries, chips, hot dogs, sodas, and cocktails right there. 2) Service: Very friendly service. 3) Food: We loved the quality of the food at the buffet. Really impressive. This was not my first rodeo, believe me. 4) General cleanliness. At the tropics flies and mosquitoes are part of the ecosystem. This resort had zero of that. Rooms pristine. 5) Night shows. Usually you see a low to medium class show at all-included resorts. Or no shows at all. The shows here were great. The ventriloquist show was particularly good.
Cons: 1) Service. I know, I just said it was a pro. The thing is, it is not consistent. At breakfast I had to wait too long for my coffee to be served. I sat there, with my scrambled eggs in front of me, waiting for service. Smiling waiters passed and no one served me. Finally I decided to go next door (the all included coffee shop) and get my own cup of coffee. Then come back in the buffet and continue with my breakfast. This happened 4 times out of 7. 2) At the dairy area in the buffet they had two pitches with milk. One low fat (skim), the other regular. I was there for 8 days and never saw a NON LACTOSE MILK pitch (I have to drink non lactose milk). Little details that make the difference.
Comment from Hotel Management
Aug 22, 2016 by Daria, Hotel Management
Please receive the warmest greetings from Dreams Palm Beach. We just love when we are able to make our guests happy and when they leave completely satisfied. Thank you for vacationing with us.
We hope to have the chance to pamper you and make your next experience even more special. See you soon!
Social Media manager
Dreams Palm Beach Punta Cana