The front desk staff was great. Super helpful too. Some days my room was cleaned, some days it was not. I also had a new dress go missing. I hadn't worn the dress on the trip because I was saving it for the last day that I was there. When I went to get out it of the wardrobe, it was gone. We looked everywhere. I went through my house when I got home, even though I knew I took it with me. I wasn't surprised to find it was not at home either. It's a conundrum. 😒