Ratings based on 299 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from US

We just had one night before moving on to a resort

Posted Nov 28, 2016
Pros: We loved the friendly staff and the convenience of the hotel.
Location: The free shuttle to the beach was out because of our schedule but something that we would have taken advantage of if we had the time.
We just had one night before moving on to a resort but wish we had more time to enjoy all the hotel offered. The free shuttle to the beach was out because of our schedule but something that we would have taken advantage of if we had the time. The food was good and there are specials daily that sounded great.
Comment from Hotel Management
Dec 6, 2016 by Leydi Solano , Hotel Management
Dear John, Greetings from Four Points by Sheraton I was very pleased to hear how much you enjoyed your stay with us. I would like to thank you for letting us know how much you loved your short stay. We would love to welcome you again very soon!!! Kindest Regards,
4 out of 5
by A verified traveler from US

54 birthday

Posted Nov 23, 2016
Had a great visit. In great location with very knowledgeable staff.
Comment from Hotel Management
Nov 25, 2016 by Leydi Solano , Hotel Management
Dear Gerald, Greetings from Four Points Punta Cana , Thank you so much for taking the time to write such a wonderful comment about your recent stay and our staff. We would love to welcome you again. Kindest Regards,
4 out of 5
by A verified traveler

Nice hotel, close to beach

Posted Nov 20, 2016
The hotel was not on the beach, but it had a shopping/ eating area just across the street from it. There also was a free shuttle that brought you down to playa blanca, and connected you with another beachfront hotel and restaurants. Very close to airport. There is a bar and eating area at the hotel, and the room was comfortable. Wi-fi was included in the hotel rate.
Comment from Hotel Management
Nov 21, 2016 by Leydi Solano , Hotel Management
Dear Guest, Greetings from Four Points by Sheraton, We all are very pleased to hear how much you enjoyed your stay with us. I would like to thank you for letting us know about all the facilities that you enjoyed. We hope you come back soon!!! Kindest Regards,
4 out of 5
by A verified traveler from US

clean, modern and good service

Posted Nov 17, 2016
Pros: It is clean and modern. everything works the way it is supposed to. most of the staff speaks good english. across the street from Punta Cana Villa
Noralma at the front desk was fantastic. she handles all of the details with the utmost of care
Comment from Hotel Management
Nov 21, 2016 by Leydi Solano, Hotel Management
Dear James, Greetings from Four Points by Sheraton, We are very happy to know how much you enjoyed your stay with us. I would like to thank you for letting us know how impressed you were with the service you received by Noraima. Customer care is amongst our highest priorities and it is always gratifying to receive such praise.
5 out of 5
by A verified traveler from US

Excelente ubicación

Posted Nov 12, 2016
Pros: La ubicación
Cons: El closet algo pequeño
Location: Tiene muchos servicios en el area
Este hotel está en un punto estratégico para estar movilizarse en punta cana
Comment from Hotel Management
Nov 13, 2016 by Leydi Solano , Hotel Management
Estimada Maria Jose, Muchas gracias por compartir su comentario con nosotros, nos alegra que haya disfrutado su estadia en nuestro hotel. Esperamos que nos visite pronto! Saludos Cordiales
5 out of 5
by A verified traveler from US

Great location

Posted Nov 7, 2016
Location: See above comments
My family and I stay here for one night and everyone enjoyed the hotel . We used the pool and gym and enjoyed food and beverages from the bar. The hotel is located smis located in front of the punta Cana airport and there's a nice plaza across street from the hotel that has shopping, several restaurants, spa/salon, ice cream, Wendy's , pharmacy and a supermarket. Downtown punta Cana and the beaches are minutes away. I woul highly recommend this property if you're looking for a non-all inclusive hotel. The staff was friendly and spoke English . I'm looking forward to returning one day in the future. Thanks
Comment from Hotel Management
Nov 12, 2016 by Leydi Solano, Hotel Management
Dear James , Greetings from the Four Points by Sheraton, We are very pleased to hear how much you and your family enjoyed the stay with us. I would like to thank you for letting us know how impressed you were with the service you received and the facilities. It's great to know that you enjoyed at the Puntacana Village and Playa Blanca. We hope you come back soon!! Kindest Regards,
5 out of 5
by A verified traveler from Lake Villa, IL USA

Great location near the airport

Posted Nov 3, 2016
Cons: Heat the pool and replace the pool furniture
Location: great Location near the airport
We had a great vacation but our return flight was early in the morning. Instead of rushing from the resort and spending hours waiting to catch our flight we decided to spend a night at the Sheraton. It is located just minutes from the terminal and the offers a Free shuttle. It was the right decision. We had a nice stay and arrived at the terminal the next morning refreshed and ready to go. The only negative is the pool. It was very cold and the pool furniture needs to be replaced. We will definitely stay here again.
Comment from Hotel Management
Nov 12, 2016 by Leydi Solano , Hotel Management
Dear Michael, Greeting from Four Points by Sheraton, It's a great pleasure for us to learn about your recent stay at our hotel, thank you so much for taking the time to write. We will take your suggestion into consideration, We hope we can welcome you again!!! Kindest Regards,
5 out of 5
by A verified traveler from Santo Domingo

Great service, will go back

Posted Oct 17, 2016
Pros: Bed was really confortable, really close to golf course, beach, restaurants and airport
Cons: No mini fridge on the room
Location: Beach club and golf course within a 5 minute drive. Numerous restaurants just by crossing the street
Great service, no mini fridge on the room but other than that I would recomend it and I will be going back. Would have liked the room to be a little bit bigger.
Comment from Hotel Management
Oct 18, 2016 by Leydi Solano , Hotel Management
Dear Vic Greetings from the Four Points by Sheraton, Thank you so much for taking the time to write about your recent stay at our hotel, it's great to lean that you enjoyed the facilities and service. Concerning the mini fridge, the rooms don't have any however we do offer the fridge on guest request. We hope your come back soon!!! Kindest Regards,
5 out of 5
by A verified traveler

Muy buena estancia.

Posted Oct 10, 2016
Location: El hotel tiene cerca, restaurantes. Supermercado. Farmacia. Y aeropuerto.
Excelentes instalaciones. Habitaciones cómodas y limpias. Buen servicio de chequeo cuando llegas.
Comment from Hotel Management
Oct 13, 2016 by Leydi Solano , Hotel Management
Estimado huesped, De parte de todo el Staff de Four Points reciba un caluroso saludo, Muchas gracias por compartir su experiencia por este medio, nos alegra mucho saber que su estadia fue muy Buena y que disfruto de nuestras comodas habitaciones, Esperamos que regrese muy pronto, Saludos Cordiales,
5 out of 5
by A verified traveler from Santiago, Chile

Great hotel

Posted Oct 10, 2016
Pros: Food, gym, room, trips
Location: Close to the airport and to a lot of restaurants
At first we stayed in an all inclusive in Punta Cana, but this was so much fun! The hotel has a lot of trips included: Playa Blanca and Ojos Indígenas, and they are so beautiful places to go. It's located very close to the airport, and across the street there are very good restaurants and a supermarket and pharmacy. The food in the hotel restaurant was excelent! I would definitely stay here again!
Comment from Hotel Management
Oct 10, 2016 by Leydi Solano , Hotel Management
Dear Katbb, Greetings from the Four Points by Sheraton, We are very pleasant to learn that your stay at the Four Points was memorable and renewable. It's great that you enjoyed Ojos Indigenas and Playa Blanca. We would love that you comeback again.- Kindest Regards