Ratings based on 888 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
76% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Mt Prospect, United States of America

Large resort with lots of amenities

Posted Nov 27, 2016
Beautiful resort with several large pools, all with swim up bars. Many buffets to choose from as well as a la carte restaurants. Do not choose BBQ restaurant as a la carte choice (we had 3 during our week stay) as it is just another buffet you can visit any time. Garden Grill steak place was very good as was the Santa Fe restaurant. Only issue with Santa Fe was we never received our entrees after waiting an hour. Buffet was good there so we ate our fill and left. Staff very friendly and always workers cleaning the grounds. There is a nice 'village' area with vendors & shops. Although you can walk from the beach to the lobby, there are frequent trolleys so you don't have to walk.
Comment from Hotel Management
Nov 27, 2016 by Customer Service, Hotel Management
Dear Michelle, We greatly appreciate that you have chosen one of our Resorts as your holiday destination. It is through communications of this nature that our customers give us an opportunity to assess and evaluate our performance, as well as to ensure that we maintain and deliver the level of service expected from us. Thank you for taking the time of sharing your opinion with us which we will take in the highest consideration. Regards from Punta Cana, Iamed Franco Bahia Principe Bavaro Resort
3 out of 5
by A verified traveler from US

Beautiful but the place was extremely big

Posted Nov 26, 2016
The staff was pleasant, but the Resort was extremely big because there are many hotels together. I was closed to the Beach but faraway from the main lobby. Also the Restaurants you have to reserve ahead of time otherwise you will not be able to eat dinner in one of them (so you'll have do the buffet), the Japonese Restaurant was really good, wasn't a big fan about the GardenGrill one.
Comment from Hotel Management
Nov 28, 2016 by Customer Service, Hotel Management
Dear Iris, We appreciate that you take the time to send us your comments regarding your experience during your last stay with us. Please allow us to clarify that despite the size of our Resort, appropriate measures have been taken in order to ensure guest satisfaction and expected quality of each of our services. Please let us mention that we have our trolley system that passes approximately every 10 minutes. Best regards, Iamed Franco Bahia Principe Bavaro Resort
4 out of 5
by A verified traveler from US

Nice hotel

Posted Nov 24, 2016
Excelent service , good food , nice facilities , near to the beach , good activities at the hotel . I recommend overall
Comment from Hotel Management
Nov 24, 2016 by Customer Service, Hotel Management
Dear Guest, Please be assured that it is fabulous to read that you enjoyed our nice hotel Thank you for recommending us. We hope to seeing you once again! Regards from the Dominican Republic, Iamed Franco Bahia Principe Bavaro Resort
1 out of 5
by A verified traveler from US

Posted Nov 24, 2016
Food terrible. cold . staff work on slow motion mode.
Comment from Hotel Management
Nov 26, 2016 by Customer Service, Hotel Management
Dear Robert, Thank you for taking the time to let us know about your experience at our Hotel. We regret not having been able to achieve our main objective with you, which is our guests´ entire satisfaction. Kind greetings, Iamed Franco Bahia Principe Bavaro Resort
4 out of 5
by A verified traveler from US

Good place to vacacionate

Posted Nov 22, 2016
Pros: The warm of the staff. The natural way they express their attention. The internal transportation was so good.
Cons: To improve the information system, because the room assigned to us was occupied.
Location: Nothing to comment
The best we liked was the kindness of the staff, except by one person in front desk.
Comment from Hotel Management
Nov 23, 2016 by Customer Service, Hotel Management
Dear Jose Luis, It is pleasure to read that you enjoyed your stay with us. We are proud to hear that you had a good stay due to the kindness of our staff. Thank you for your comments and we hope to welcoming you once again! Always at your disposal, Iamed Franco Bahia Principe Bavaro Resort
4 out of 5
by A verified traveler from US

Nice hotel with good organization

Posted Nov 21, 2016
Pros: Local tourist travel agencies are within the hotel, friendly staff and entertainment every night.
We had great experience overall. Rooms are comfortable with nice balcony. Bathroom has Jacuzzi with smelled terrible as soon as you turned the Jacuzzi on. So we turned it off and never used it again. Bathroom had a leak but the hotel fixed this issue as soon as we reported it. Unlike the grand princess where we stayed before, there was only one buffet restaurant available. A la carte restaurants are nice with good food. Bahia uses diesel vehicles to transport people and materials, so beware of the strong diesel exhaust smell. They sprayed mosquito smoke twice during our week long stay. It smelled horrible too. Staff were friendly. They had entertainment shows every night, shopping village within campus, nice pools and water park for kids etc. The beach was very nice but it was crowded with people.
Comment from Hotel Management
Nov 23, 2016 by Customer Service, Hotel Management
Dear Guest, We apologize for any inconvenience you may have experienced. Please rest assured that we have taken your observations into great consideration. We are glad to find out that there were some aspects you find worth to mention, especially our comfortable room and friendly staff. Kind regards, Iamed Franco Bahia Principe Bavaro Resort
4 out of 5
by A verified traveler from forest hiils

Nice simple great people

Posted Nov 20, 2016
It was great..the beach was a four minutes walk..or u could take a shuttle which was quicker...buffet was good n drinks
Comment from Hotel Management
Nov 23, 2016 by Customer Service, Hotel Management
Dear Guest, Thank for choosing our Grand Bahia Principe Bavaro as your holiday destination, and for highlighting our good food and drinks. We hope to see you again at our facilities. Best regards, Iamed Franco Bahia Principe Bavaro Resort
5 out of 5
by A verified traveler from kew gardens, United States of America

very clean hotel

Posted Nov 16, 2016
Pros: Huge area. Air con room. Lots of bars n pool bar. Lots of activities stretching with angle n martires. Dancing lessons n nite dancing live music
Cons: Vacation / timeshare. Not compulsory will waste ur time there
Location: Parasailing, scuba n snoba diving. Dolphins.
We had a big, clean bed. Spacious room. Near the beach area. Food good n healthy. Salads many choices. Wine n beer all over the place. Friendly n accommodating workers. Hard working people.
Comment from Hotel Management
Nov 18, 2016 by Customer Service, Hotel Management
Dear Olivia, It is great to know that you enjoyed a good stay at our Grand Bahia Principe Bavaro. Thank you for recognize our clean facilities. We sincerely appreciate your opinion and hope to see you soon at our property. Kind regards, Iamed Franco Bahia Principe Bavaro Resort
4 out of 5
by A verified traveler from Florida

Nice Resort if you're into All-inclusive Vacations

Posted Nov 15, 2016
Pros: The site is awesome and the gardens are well manicured. The lobby is grandiose. The guest rooms are large and well furnished with a sitting area, comfortable canopy bed, and tile floors. Buffet is well presented with a lot of choices. Fish dishes were disappointing, and shrimp were nowhere to be seen. The personnel is nice and cordial.
Cons: The AC is not cold enough, and although you set the thermostat at its lowest setting in your room you can't get it passed the default setting which is too warm. The ceiling fan is not enough to keep you comfortable.The common areas, such as the lobby, the gym, etc. are not air conditioned making it difficult to be comfortable in the humid climate of the Dom Rep. Most of the equipment in the gym doesn't work and the gym area is too small and too hot to attract anyone other than the die hard.The bathroom is not lit enough. Wash towels are not provided and the once white towels are pretty grayish and in need of replacement.
Location: The resort is isolated and guests cannot walk anywhere outside the periphery of the property. I could very well have been at any resort in the world.
Comment from Hotel Management
Nov 18, 2016 by Customer Service, Hotel Management
Dear Guest, We greatly appreciate that you have chosen one of our Resorts as your holiday destination. It is through communications of this nature that our customers give us an opportunity to assess and evaluate our performance, as well as to ensure that we maintain and deliver the level of service expected from us. Thank you for taking the time of sharing your opinion with us which we will take in the highest consideration. Regards from Punta Cana, Kind regards,
4 out of 5
by A verified traveler from US

Posted Nov 14, 2016
Good service, good facilities. Beautiful areas!!!!
Comment from Hotel Management
Nov 18, 2016 by Customer Service, Hotel Management
Dear Jesus, Thank for your comments, it is wonderful that you recognize our beautiful facilities. We hope to see you again. Best regards, Iamed Franco Bahia Principe Bavaro Resort