Ratings based on 921 Verified Reviews

3.9 out of 5
76% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico

Very nice hotel

Posted Feb 25, 2017
Very big with beautiful rooms, pools and restaurants.
3 out of 5
by A verified traveler from Brooklyn, NY

Very disappointed

Posted Feb 23, 2017
Our room got flooded from the AC drainage on the first night in the middle of the night and they didn't send no one to fix it for almost an hour, after that they promised a few things to make up for the incident but they never delivered anything that was promised.
1 out of 5
by A verified traveler from miami

Andy productions

Posted Feb 23, 2017
Is very bad experience I not return more at this place ..
3 out of 5
Recommended
for Everyone
by A verified traveler from washington DC

A Huge resort. Nice workers.

Posted Feb 21, 2017
I was happy that my room was close to the beach. Everyone works there were nice and friendly. I had to spend by myself for the first day of my trip but I felt safe. Food was decent. Room was clean.
2 out of 5
by A verified traveler from New York, NY

Beautiful beach, awful service.

Posted Feb 19, 2017
I won't stay at a Grand Bahia resort again. Multiple errors made by the staff/concierge. Too many families, limited access to certain areas and room issues arose during the week (fan broke, door lock didn't work, mischarged during checkout etc.). The Food offered was like a college cafeteria and the restaurants were awful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Penna.

Pool and beach very clean and convenient. Lot

Posted Feb 9, 2017
Great time and the entire staff was helpful. The grounds are beautiful and very clean. The beach and pool area have activities throughout the day . Plenty of huts and loungers on the beach and at the pool. Food available throughout the day and very convenient. The entertainment at night was great. Wonderful trip.
Comment from Hotel Management
Feb 13, 2017 by Customer Service , Hotel Management
Dear Jean, It is wonderful to read that you had a wonderful time with our excellent service and enjoying the variety of food available. Thank you for have shocen one of our hotel as your holiday destination. Regards from Grand Bahia Principe Bavaro! Adriana Peguero Bahia Principe Bavaro Resort
3 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Overall a relaxing vacation experience

Posted Feb 7, 2017
Pros: Pros- the grounds were immaculate, with sufficient lighting, good pathways, etc. Transportation was abundant if you didn't want to walk.
Cons: Drink service at the buffet was a bit slow. The beds were hard and not comfortable. We did not know we would have two full-size beds, not queen.
Location: Never left the property, but on-site there is access to scuba, snorkeling, tennis, golf, etc.
The pools were very clean, buffets and restaurants were also very clean and the staff was friendly. It was truly impressive to see groundskeepers mopping and scrubbing even the driving surfaces, as well as completing regular upkeep such as painting and repairing that must be done to maintain a nice, clean appearance. After having read the reviews, I was mildly concerned about the food, but it was good, especially the chicken- cooked any way. We had a garden-facing room, well isolated from noise, even with surrounding entertainment going on at night. The lobby area was a relaxing place to hang out and use the free wifi. The resort shopping areas were conveniently located if a bit overpriced. Access to the beach, pools, bars, was very easy and drinks were made as requested. While the vacation was very relaxing, there were some negatives. The casino rounded down payouts in terms of cents, with no advertising to make you aware ahead of time. The salesmen in the town center were, as expected, a bit pushy. It was a busy time of year, and the chair-hogs were abundant, with nobody occupying a beach or pool chair for hours on end, just a towel to indicate it was "taken". The bathtub is large, and quite elevated, so you must be careful getting in and out. Breakfast or coffee for early departures would be much appreciated, but was absent.The pools and beach close by 6pm, which seemed to be fairly early. All the associate snack areas also shut down early by the pool.
Comment from Hotel Management
Feb 13, 2017 by Customer Service , Hotel Management
Dear Guest, We would like to thank you for bringing to our attention your comments about your stay in our Hotel. It is nice to read that overall you had a nice time. We greatly appreciate your feedback as it enables us to continue improving and providing our service for our guests. We sincerely regret not having been able to achieve our main objective with you, which is our guests´ entire satisfaction and we deeply apologize for any inconvenience you may have experienced. Always at your disposal, Adriana Peguero Bahia Principe Bavaro Resort
4 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Nice hotel with a great beach.

Posted Feb 6, 2017
Pros: Resort itself and the beach were very nice and very clean. Food was plentiful in choices and quality was good.
Cons: They should hire servers to provide drinks and food at the beach and around the pool areas.
Location: Dune buggy ride fun, whale tour good, snuba fun, not much coral or fish. Heard Natl Park with caves was amazing and lots of dolphins passing by.
Very nice and clean resort and the buffet food was good. They even had lobster on the buffet one night. Resort is quite large but the shuttles run regularly. The beach (with shade from huts or palm trees) and pool areas were beautiful but a little crowded. This resort does not have servers at the beach or around the pool areas. If you want drinks or food, you have to go get them. Do not leave anything of value unattended, we heard of items disappearing at the beach.
Comment from Hotel Management
Feb 13, 2017 by Customer Service , Hotel Management
Dear Guest, We greatly appreciate that you have taken the time to share your comments about your stay in our Grand Bahia Principe Bavaro, and for acknowledging our beautiful resort, great food, nice and very clean beach. We are looking forward to welcome you once again in the Dominican Republic and provide you enjoyable experiences. Best regards, Adriana Peguero Bahia Principe Bavaro Resort
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Location awesome/staff was amazing

Posted Feb 2, 2017
Pros: Location Food Staff NO SCREAMING KIDS
Cons: Vendors need to slow their roll. Since 90% of the guests are from Canada, the USA or Europe and all speak English, encourage staff to learn it maybe?
Location: Everything you need is here... casino, shows, shopping, numerous pools and beach...
Amber Blue and Green were amazing. Most amazing beach and clearest water. Staff were amazing although most did not speak English so brush up on your basic Spanish! The Japanese steak house, BBQ, Brazilian steak house, and Italian restaurants were all amazing. I loved Bioty, Daritza, Jose, Maximo, Jonatan, Omar, and all the gang. Just incredible people. The constant vendors on the beach got really annoying at times but just tell them NO GRACIAS and keep rolling. Excursions were great. I am counting down to when I can return.
Comment from Hotel Management
Feb 13, 2017 by Customer Service , Hotel Management
Dear Guest, We would like to thank you for sharing your experience with others on TripAdvisor and for highlighting our friendly staff, awesome food, and excellent restauran. It is wonderful to read that you loved you experience in our Grand Bahia Principe Bavaro. We are looking forward to welcome you once again in the Dominican Republic and provide you enjoyable experiences. Best regards, Adriana Peguero Bahia Principe Bavaro Resort
4 out of 5
Recommended
for Everyone
by A verified traveler from philadelphia

Great for the price. Staff is extraordinary.

Posted Jan 29, 2017
Very well staffed hotel and fair value for the price. Food is nothing special. I'd say about on par with cruise buffet level quality. We had a few problems like the bed was sandy and the maid staff just didn't clean the room very well. The tv didn't work twice but they were there to fix it instantaneously. You had plenty of people around to help. Plenty of security, wait staff, pool staff, everything. They all worked very hard. English was tough though. Beach pretty crowded but ample seating. This isn't a luxury hotel by far but they try so hard to make it feel like it. It was great to have access to all the properties even with a long walk. Shuttles available but the walk from one to the other no more than 5 minutes and very pleasant. They were spraying for bugs every night to keep mosquitoes away. Butler service available free for everything you could want including aroma therapy! Our air conditioning never worked right but it wasn't too hot until the last day. Something was broken with the balcony door keeping it from sensing that it was closed. The jets kept popping out of the jacuzzi tub. So again they try but the quality was lacking and staff just wanted to help so much you literally were turning them away. And without tipping. The dune buggy adventure was pretty lame as you just drove on a straight dirt road in a line of about 50 other buggies so it was just like rush hour traffic only muddy and hot. The beach they took us to was covered in ants and hd porta potties
Comment from Hotel Management
Feb 13, 2017 by Customer Service , Hotel Management
Dear Client, We would like to state that the feedback expressed by our clients is our top priority and our main goal is to offer a service at all times according to your expectations. We greatly appreciate the time you have taken to share your experience. We apologize for any inconvenience you may have experienced and we hope you will be willing to give us the opportunity to welcome you once again to experience the hospitality of our people, the quality of our services and facilities. Best regards, Adriana Peguero Bahia Principe Bavaro Resort