Ratings based on 843 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
77% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

I wouldn't go back again.

Posted Jul 18, 2016
Pros: Seemed like there were a lot of activities for families. Would not recommend it for couple or groups of friends without children.
They should have fans in the lobby for guests and for the staff. The resort itself is too big for it's own good. The buffets have stale bread and the food overall isn't very good. They have a lot of options but less than half of it is edible. It should also be better air conditioned in the buffet and restaurant areas. They had employees scrubbing the side walk on their hands and knees or with a mop. For a resort that is so large and making a ton of money they should be able to afford a more efficient machine for the employees to use. There was a lot of seaweed on the beach.
Comment from Hotel Management
Jul 22, 2016 by Customer Service , Hotel Management
Dear Guest, Please allow us to inform you that, despite the size of our Resort, appropriate measures have been taken in order to ensure guest satisfaction and expected quality of each of our services. Also, we think it is important to clarify that in our all-inclusive program we offer a wide range of food and beverage, which includes soda, juices, and national drinks, among others. We would like to extend our most sincere apologies for any inconveniences or difficulties you may have experienced during your stay. Best regards, Adriana Peguero Bahia Principe Bavaro Resort
3 out of 5
by A verified traveler

Dirty pool

Posted Jun 25, 2016
Algae in pool stained bathing suits. Switched pools but other pools also had algae on the sides/bar chairs
Comment from Hotel Management
Jul 8, 2016 by Customer Service , Hotel Management
Dear Guest, We thank you for taking the time of sharing your opinion which we will take in the highest consideration. Always at your disposal, Adriana Peguero Bahia Principe Bavaro Resort
3 out of 5
by A verified traveler

Posted Jun 25, 2016
It was fun could use more pool side games and activities for kids
Comment from Hotel Management
Jul 8, 2016 by Customer Service , Hotel Management
Dear Guest, Thank for choosing as your holiday destination and for contacting us. Best regards, Adriana Peguero Bahia Principe Bavaro Resort
5 out of 5
by A verified traveler from NY

Great resort with great amenities

Posted Jun 17, 2016
Pros: Definitely felt pampered.
Cons: I wish there were more available reclining chairs on the beach. Some of the buffets could have had better quality food.
Location: Lots of excursions. Buggy rides, snorkeling, day cruises, nightclubs, and anything else you could want on vacation.
Luckily, my roommate and I had a free upgrade to the luxury Ambar Bahia resort. We were still allowed to use the Bavaro facilities as well. It was a phenomenal experience. We definitely felt pampered and served well on vacation. We stayed in a building close to the entrance lobby. The staff were friendly, and shuttles were available to take you around the resort since the beach was a bit of a walk. The beach was very well-kept. We absolutely loved our stay. Plus, unlimited alcohol is hard to turn down.
Comment from Hotel Management
Jun 17, 2016 by Customer Service , Hotel Management
Dear Jared, We greatly appreciate that you have chosen one of our Resorts for your visit to Dominican Republic. It is a real pleasure to read that you enjoyed a wonderful vacation and that you felt pampered and care of. Looking forward to seeing you in the future! Regards from Punta Cana, Adriana Peguero Bahia Principe Bavaro Resort
1 out of 5
by A verified traveler from nc

not great experience

Posted May 15, 2016
Hotel was close to beach and hotel was nice and maintained. Buffet food was horrible. Couldn't get dinner reservations but once. The BBQ dinner plan was terrible. Vendors aggravated you to buy every where u went. Didn't feel good about going out of hotel felt dangerous. Blue travel made us almost miss flight the guy that helped us was rude and told us we were in a different country deal with it.
Comment from Hotel Management
May 20, 2016 by Customer Service , Hotel Management
Dear Rodney, We thank you for taking the time of sharing your comments with us. We regret your observations about our food concepts. Please be assured that your comments have been share with the Management of our Resort. We regret not having been able to achieve our main objective with you, which is our guests´ entire satisfaction. Best regasrds, Adriana Peguero Bahia Principe Bavaro Resort
3 out of 5
by A verified traveler from ontario canada

Large resort, specialty restaurants were average.

Posted May 12, 2016
Hotel room was a comfortable size and relatively clean. Food at the main bavaro buffet was good, specialty dining at Mexican, Italian and the Mediterranean were not that good. Garden dinning was very good. Overall service was average food average had to wait long time to get a drink once seated at the table. They posted a list of activities like bingo by the pool 4 but they was no one there and staff didn't know anything about the service. Wifi service was horrible...we bought their package $70 usd and it hardly ever worked.
Comment from Hotel Management
May 17, 2016 by Customer Service , Hotel Management
Dear Guest, We apologize for any inconveniences you may have experienced. Even though you feel a bad breath with this unfortunate situation, we are seriously committed to the achievement of our guests' satisfaction, because your opinion is one of our top priorities and we do not want you to have a mistaken perception from us. Always at your disposal, Adriana Peguero Bahia Principe Bavaro Resort
4 out of 5
by A verified traveler from Boston, MA

Posted May 9, 2016
Pros: The lobby was pleasing and the staff accommodating. This was our first experience with "all inclusive"and it was better than we epected.
Cons: if possible, provide more shade at the beach and around the pool.
Location: This was a "low key" vacation for us and we did not leave the compound.
Drawback was difficulty in finding a spot in the shade. Beach was a little crowded. On the plus side there was food & beverage available at the beach without returning to the hotel. The beach was long; nice for a stroll. It was occasionally difficult communicating with the staff. However, in their defense, I heard many different languages being spoken in addition to Spanish; English, French, German, Italian, Russian, etc. We never had to wait for more than a minute or two to be seated for meals. Staff were courteous and accomodating. Food and wine were excellent; varied and plentiful. Resort is large and spread out and a little overwhelming at first. However, transportation worked well.
Comment from Hotel Management
May 9, 2016 by Customer Service , Hotel Management
Dear Guest, We feel glad to know that you first experience with all inclusive and it was better than you expected due to the nice service and helpful staff. Thank you for taking the time of sharing your opinion with us. Greetings from Punta Cana, Adriana Peguero Bahia Principe Bavaro Resort
1 out of 5
by A verified traveler from new york

Horrible place blood on sheets

Posted May 4, 2016
1st from the time you check in to the minute you leave they try and sell you a timeshare . 2nd the sheets had blood on them and hot tub did not work . 3 run away book somewhere else
Comment from Hotel Management
May 9, 2016 by Customer Service, Hotel Management
Dear Guest, We sincerely regret if the circumstances that you have mentioned may have affected your vacation experience and the imagen that you have had about us, it may have been tarnished. Always at your disposal, Adriana Peguero Bahia Principe Bavaro Resort
1 out of 5
by A verified traveler from Florida

We had a horrible stay.

Posted May 3, 2016
Pros: The food and waiters.
Cons: Everything else.
Location: There is nothing to see or do near by unless you pay for an excursion and the beach is too far from the hotel.
This is a beautiful hotel and the suite was also beautiful but the service was horrible. The beds were too hard, the air conditioning was very weak and the lighting was very poor. They do not have ice machines so you have to call guest services for ice and wait about an hour to get it. Worse of all is the power outages. The lights would go out 4 to 5 times every day and when this happened, the water would also shut down and the room would heat up quickly. The entertainment was second rate, the bars and pool would close too early. When it rained there would be deep puddles on every passage way. Your shoes and socks would get soaked. Management will not work with you on any issues you may have and the computer staff was illiterate. The only things i would give a high rating to were the food and the waiters.
Comment from Hotel Management
May 5, 2016 by Customer Service , Hotel Management
Dear David, We would like to thank you for taking the time to let us know about your experience at our Hotel and for highlighting our beutiful resort, great food and nice waiters. We regret not having been able to achieve our main objective with you, which is our guests´ entire satisfaction and we offer our sincerest apologies. Always at your disposal, Adriana Peguero Bahia Principe Bavaro Resort
2 out of 5
by A verified traveler from bavaro

food expensive pere day

Posted May 1, 2016
Pros: the beach was goood , but too much rain
Cons: the rooms
the hotel room was bad and i have to complane to change
Comment from Hotel Management
May 1, 2016 by Customer Service , Hotel Management
Dear Guest, We regret not having been able to achieve our main objective with you, which is our guests´ entire satisfaction. Always at your disposal, Adriana Peguero Bahia Principe Bavaro Resort