Overall a relaxing vacation experience
Posted Feb 7, 2017
The pools were very clean, buffets and restaurants were also very clean and the staff was friendly. It was truly impressive to see groundskeepers mopping and scrubbing even the driving surfaces, as well as completing regular upkeep such as painting and repairing that must be done to maintain a nice, clean appearance. After having read the reviews, I was mildly concerned about the food, but it was good, especially the chicken- cooked any way. We had a garden-facing room, well isolated from noise, even with surrounding entertainment going on at night. The lobby area was a relaxing place to hang out and use the free wifi. The resort shopping areas were conveniently located if a bit overpriced. Access to the beach, pools, bars, was very easy and drinks were made as requested.
While the vacation was very relaxing, there were some negatives. The casino rounded down payouts in terms of cents, with no advertising to make you aware ahead of time. The salesmen in the town center were, as expected, a bit pushy. It was a busy time of year, and the chair-hogs were abundant, with nobody occupying a beach or pool chair for hours on end, just a towel to indicate it was "taken". The bathtub is large, and quite elevated, so you must be careful getting in and out. Breakfast or coffee for early departures would be much appreciated, but was absent.The pools and beach close by 6pm, which seemed to be fairly early. All the associate snack areas also shut down early by the pool.
Comment from Hotel Management
Feb 13, 2017 by Customer Service , Hotel Management
We would like to thank you for bringing to our attention your comments about your stay in our Hotel. It is nice to read that overall you had a nice time. We greatly appreciate your feedback as it enables us to continue improving and providing our service for our guests.
We sincerely regret not having been able to achieve our main objective with you, which is our guests´ entire satisfaction and we deeply apologize for any inconvenience you may have experienced.
Always at your disposal,
Bahia Principe Bavaro Resort